Home Services reviews in Memphis, Tennessee

Amazing experience with this crew! Honest, professional, and dependable from our initial consult to the finished product! Highly recommend!!!

Green Creek was responsive and very easy to work with. Their employees were professional and cleaned up after themselves. I will definitely use them in the future .

We’ve utilized the services of Green Creek Landscape on numerous occasions over the past 7 or 8 years. They have beautifully landscaped our backyard and side area, installed a fence and put in landscape lighting in our front yard. They’ve handled several irrigation and drainage issues as well. They continue to maintain our property year round. In each and every project and in weekly maintenance they’ve excelled in workmanship, timeliness and ensuring our questions and concerns are addressed. Their design ideas are as innovative or as simplistic as we might need. There is a very good reason why we continue to use Green Creek, they’re simply the best we’ve ever used across the board. Kudos to Daniel, Osvaldo and the very hard workers at Green Creek Landscape & Irrigation.

We had a great experience with Green Creek. They were detail oriented, communicated well, provided high quality work AND were reasonably priced. We also appreciated their honesty while working on our project. There was one area we were planning to sod that we did not. They spoke to us of their concerns about the longevity of the sod is that particular area and advised us ‘not waste our money.’ Green Creek is a rare find and we are already planning future projects with them.

My wife and I had been looking into getting an irrigation set up and were getting quotes from a few places. What stood out most about these guys at first was how thorough they were at explaining what would be done and how they would do it. They asked questions about how I wanted everything and thought it out while I stood there. Gave me a quote verbally there and then sent us over the plan and price. It was very reasonable compared to the other quotes we had gotten.

They came a couple weeks later and did the irrigation system with it taking about 3 days to complete. I was worried about my yard being destroyed afterwards, but it looks really good and system works great! I still don’t understand how they put everything back together so well. I would highly recommend using them for their reliability and quality of their work!

Started service with Green Creek this month and couldn't be more satisfied with their work! The crews are professional, show up on time, and do amazing work. Daniel reaches out to schedule services and notifies me when complete. He and his team truly care about their clients and the work they perform. I highly recommend Green Creek for anyone looking for high quality professional lawn services and maintenance.

I've attached a photo showing the amazing job they did cleaning up leaves today.

Stumbled upon Green Creek when we needed our yard re-sodded after having a large tree felled and the stump ground. After initially reaching out - Daniel was very easy to work with, professional, and quick to respond to any questions. Not only did they re-grade our lumpy yard / install the new sod - the guys cleaned up the residual dirt/mud on the sidewalk and driveway so that you client even tell they were here. 10/10 would recommend these guys 👍. Very professional experience from start to finish!

This company is wonderful! They did a great job on our irrigation system and new fence. They also redid our front & side yards with new shrubs and plants and lighting. We highly recommend them! Always on time and responsive.

Choosing someone to build your dream pool is a tough decision; however Danial and his brother Oz are up for the task. From day one they have known our vision and built upon it. They are experts on landscaping, lighting, drainage, and vision for your dream pool. During our build they were at my house constantly checking on everything. If things were not to their satisfaction, they redid them. Absolutely nothing got past them. They continue to check in on us at every opportunity and take pride in their work. I couldn’t be happier with this family owned business.

I was told a service would be done and never received it. A salesman came to my home and I explained my issue with the pest. He offered us a plan that he promised would take care of our problem. We paid $1250 for them to come patch up some holes. They accepted our payment and we didnt see what we paid for until a few days later. We had 5 different people come to our house and each person told us something tottallt diffrent than the last. We were told we had pest control and then told that we didnt. We were told they would come and spray but never recieved the service. The issue is that if a person calls you for pest control or removal then that's what needs to be done. As a customer I have no idea what your plan include or dont include. You should tell them this once they explained what problems they are having. Terminix is rip off and are not a fair or good business to deal with. I will never use them again for any type of pest control. They have even erased our other reviews that were left on this site.

Our technician Darrell has always been on time and awesome with customer service and listening to our concerns. When ever there's an issue, he calls to let me know and same goes the other way around. We are very satisfied customers with Darrell's service.

Tried to get them to do my pest and termite service. After sitting at home all day waiting for them, two separate days, it's been impossible to get my money back. They never showed up for either appointment! Multiple phone calls later and they always just tell me someone else will have to call me back to resolve the issue. Today, over two weeks after I first brought the issue to their attention, they STILL told me someone else will have to call me back AND that I will probably have to pay a cancellation fee... for a service that they never showed up to perform... on a "contract" I've never signed. Each and every customer service rep I've spoken with has been incredibly rude, and clearly hates their job. I've wasted two weekdays at home waiting on them and hours on the phone, mostly on hold, trying to get this resolved. HORRIBLE experience all around. TERMINIX WAS THE WORST DECISION I'VE MADE.

The worst company you could deal with. I used them to exterminate ants from my house and the situation became terrible and they do not want to refund the money I paid don’t deal with them

Being in a new build, I was very concerned to find insects on my stove top. I couldn’t identify what they were, but I called for service right away. Even though he had a very busy day booked, Jose, our technician was able to come out in the afternoon. He immediately recognized what we were dealing with and he assured us it could be easily addressed. He answered all of our concerns and made sure we understood that he would certainly come out again if the treatment he did needed to be repeated. He obviously knew what he was doing as we did not need to call again. We are very confident in our TERMINIX service and our technicians. Thanks for doing such a great job👍

I have used Terminix on several projects around my home. From pest control, crawl space insulation, building support, attic insulation, and termite protection. I never had an issue until recent attic insulation turned into caos. February 28 2019, after completing the insulation, my driveway was left with debris and a large bag of debris. The workers asked due to their truck being full, could they return the next day and complete the cleanup process. I said yes, it must be cleaned up tomorrow. As of this review 14 April 2019, the crew has never returned to clean up this mess! I have call Terminix at least 8 times requesting the cleanup and a call from a manager. After receiving several promises it would be resolved, I have not spoken to anyone. My pest control technician took pictures and called his supervisor about the issue yet, the issue still has not been resolved. Terminix was quick to take my payment for the work done but, has failed miserably in completing the work and customer service! Moving forward, I will not recommend them for anything. Thanks Terminix for a job not well done.

So far Terminix has done a great job. But I have only experienced one visit. The call center however messed up and didn't schedule my appointment for the service guy to come out. I was very specific and they did the exact opposite. But once it was straightened out the service was good the only time they have come out so far. I will rate it later when I feel I have a had a chance to try them out. Thanks

I have had the same Terminix guy since I was a child. He knows my family and is great with dogs. We always receive a call from the technician the day before he comes out to confirm his arrival time, and always accommodates our schedules and specific needs. He's very knowlegeable about whatever we are facing. My only complaint is that there have been several price increases in the past couple years.

I used to be a customer several years ago with Terminix and they were great. Tried to set up service again on Tues, 4/26. Talked to 4 different agents - not one of them set me up correctly. Had an appt for pest control for Thurs, 4/28 between 3-5pm. Took a half day off work for this. Called two different times on Thursday. The guy never came, never called. Waiting on a supervisor to call me back which I'm willing to bet he won't. The last agent I spoke with told me there were no notes in the system on the quotes I was given nor was there even pest control service set up like I was told specifically it was by the 4th agent Tuesday night. After dealing with 6 agents and none of them knew what they were doing, I told the last one to cancel everything. I'm not going to give business to a company who has 6 different agents telling me 6 different things. The lady didn't even care when I told her to cancel everything. What a waste of a lost half day at work.

Like others who have reviewed Terminix. My experience has been horrible since the day they started my service & I absolutely REGRET contacting them. First, I have spent $9600 with this company only to be lied to, I feel like I’ve been cheated, and taken advantage of. They came out to clean and insulate my attic and was supposed to set traps out in the attic, & come back a week later to check the traps. After my follow up I learned that the traps were never put in place & the follow up tech who came out never knocked on my door to speak directly with me, he just went into my garage, into the attic and left. I then had to call him to see why he had just left without giving me any update and that’s when he informed me that there were no traps & that he’d need to put in a work order to have them placed in the attic. Needless to say, that work order never got placed, so I was forced to call and make the appointment for that. When it came time for the tech to show, I received a text stating that he wouldn’t make it and that he’d have me rescheduled for the following weekend. -Understood, things happen. The following weekend came and I called back to confirm my appointment and ended up on the phone with a RUDE male agent who wouldn’t know how to empathize with a customer if he actually tried to. After reporting him and asking that a manager call me back (on multiple occasions) I did get rescheduled, but I am still waiting on the call from a manager to address their rude customer service agent. Because of this interaction with this particular agent and the fact that I have had to jump through hoops to get not even half way decent service; I have cancelled all of the other services with terminix and absolutely won’t return as a customer or recommend them!

I can’t believe I’m actually back writing about these people. They already messed up my AC now I’m finding out that they didn’t effectively complete my service. Terminix I have paid OVER $6,000 for insulation repair with them because they claimed that this was the only resolution for the rodents. This repair was 4 months ago. It is now September and I still hear rodents in my attic. Not to mention, I did call for someone to come out to see what’s the problem, someone comes out then proceeds to tell me he set out 3 traps in my attic and that there isn’t any entrances that they could get in and he doesn’t know how they got in and pest control would have to come out.. ummmmmm. Why didn’t they come out from the start. They sold me a dream. I feel bamboozled. This is unacceptable and a waste of money. I should have read the reviews but I didn’t so I’ll blame me for this one.

Really poor service. I continued the contract from previous homeowners. I paid the bill, transferred it to my name. I even have receipts and signed paperwork on site with the rep. I went to renew it again this year, and emailed them but never heard back. I finally called them and they said that it had been cancelled after one quarterly payment. They never contacted me to tell me it had been canceled. Now they are wanting me to pay a whole new bill for restarting a brand new contract. Manager refused to even call me and talk to me about the situation. Plus, the quarterly prices are what other local companies charge in a year. I just regret that I have to pay for brand new service with a local company, which is a huge cost.