Home Services reviews in Memphis, Tennessee

Howard from a local carpet cleaning service in Memphis did a fantastic job. He meticulously and carefully cleaned every square inch of the carpet. A few days later, they even returned to make additional enhancements to the carpet cleaning job!

Much appreciated! Ryan and Brent were both courteous and proficient, they did an excellent job cleaning my carpets, and they even managed to remove a stain that had been there for ages! It smells fantastic now! I would definitely use their carpet cleaning services in Memphis again! - Lucy Edwards

I brought in an aged lamb skin carpet to Five Star Carpet Cleaning, and they took remarkably excellent care of it. They even arranged for a professional to mend the fraying center. The team, including Howard at the front desk who was an absolute pleasure, maintained regular contact with me throughout the entire procedure. Their professionalism was commendable and they made sure my carpet was treated with utmost care in Memphis.

The specialist, Christopher, was impressively proficient and took the time to comprehensively talk me through the complete carpet cleaning process. The carpets now have an impeccable cleanliness. He even went the extra mile to tackle a problem I was facing with my wooden floors. I certainly plan to employ these excellent Memphis Carpet Cleaning services again in the future. All the best!

We had our carpets cleaned in seven rooms along with three seven-foot pieces of furniture. The pricing was very fair. They arrived on time and immediately got started. The process, which included pre-treatment, steam cleaning, and applying pet odor control and furniture protectant, took just under two hours. The technician was very polite, well-informed, and did an excellent job. I would definitely recommend their services to anyone and would gladly reach out to them again in the future.

the team was fantastic to collaborate with. i first reached out to get my new home's carpet deep cleaned, as i thought replacing it would be too costly based on another quote. they offered a much more affordable estimate for high-quality carpet and padding, so we decided to replace the carpet on two levels of the house and also cleaned the basement carpet. everything was done excellently, the crews were professional and friendly, and they met all the timelines. i'm glad i didn't skip the basement! i will surely contact them again when it's time for that.

i find it hard to believe there are any negative reviews here. there is another business with a similar name that often gets calls meant for them, but five star carpet cleaning has never received a bad review. the service provided is fantastic, and the team is incredibly skilled. they are friendly and truly care about their customers. if there’s ever a delay, it’s usually due to an emergency, and they always reach out right away to keep clients informed and prioritize their needs. they even come out at odd hours to handle urgent situations like flooding! truly a five-star experience!

I recently had a fantastic experience with a professional rug cleaning service. After buying an antique soumak rug, I was eager to find a place that could properly care for it. From the moment I walked in, I could tell they had a wealth of knowledge about rugs, including how to clean and maintain them, as well as insights into the cultures that create them. The evaluation of my rug was detailed, and they clearly explained the cleaning process and how they would take care of it. The turnaround time was impressive and quicker than I anticipated. Most importantly, the results were amazing—the colors of my rug looked vibrant, the corners were perfectly flat, and it was spotless. I look forward to returning for future rug cleaning, advice, and discussions!

I first encountered a carpet cleaning expert over 30 years ago when a client faced a significant issue with white on white carpet on a yacht. This expert was able to pinpoint the problem and effectively cleaned not only the carpet but also all the drapery and upholstery. Everyone involved with the yacht was thoroughly impressed with the fantastic results. Since then, I have not only relied on their carpet cleaning services for my home but have also recommended them to clients both in the U.S. and abroad. Truly a top-notch operation!

ryan is excellent and i highly recommend five star carpet cleaning. i've used their carpet cleaning service twice, and i'll always call them from now on. with 4 dogs, 4 cats, and a bunny, our carpets get lots of pet stains. i recently got a puppy and wanted the carpets cleaned before bringing the puppy home, and ryan fit me in the very next day. he called me back within minutes after my request. he's very polite, arrives early or exactly on time, and works fast. my carpets aren't too wet when he leaves, and all the pet stains are gone. their prices are really affordable. ryan is the best in the business, very honest, and never tries to sell anything unnecessary. the equipment is top notch and my house looked cleaner than before. i highly recommend this service!

my dog made quite a mess in my son's room and on one of our carpets after our holiday. five star carpet cleaning did a great job cleaning it up initially, but our dog was still a bit upset, so i reached out for a second round. they were incredibly quick to respond and came back to freshen things up. now, everything smells so much better, and the carpet looks amazing! i really appreciated their dedication, and ryan was fantastic to work with. i'm so grateful for the follow-up cleaning and for restoring our room and area rug!

We sent our handmade Moroccan rug to Five Star Carpet Cleaning for cleaning and to get an estimate for repairing the ends that our dog chewed. The team was quick to respond to all our questions, and they even delivered the rug back to our home when it was finished! We are thrilled with the results and will definitely be using their services again. The staff was very professional and meticulous; I expected the hand weaving of the ends to take a lot longer, but they completed it right on schedule. We couldn't be more satisfied!

I reached out to Five Star Carpet Cleaning because I really needed my carpet and recliners cleaned. Initially, I was a bit unsure and looked into other carpet cleaning options, as I’ve always been a loyal customer in the past. I had been part of a rewards program that was discontinued when the company changed hands, and I was disappointed not to be informed until I called last year for cleaning. When Brent and Ryan arrived to clean my carpet and recliners, I showed them the areas that needed attention. Brent suggested additional services like deodorizing and protecting, which I happily accepted since it seemed beneficial. While they worked, my dad, my son, and I relaxed on the front porch. I'm not one to micromanage because I trust the experts. Once they finished, they invited me to check their work, and I was extremely pleased. They both did an absolutely fantastic job on my carpet and recliners, which is why I will continue to be a loyal customer. Please let them know how much I appreciate their hard work and dedication.

i have several hand-woven area rugs in my home in memphis and wasn't sure who to trust with cleaning them. i knew these rugs needed special care and couldn't just be cleaned in my house. a friend recommended five star carpet cleaning, mentioning they offer pickup and delivery service for rugs. when i called, the person who answered was cheerful and eager to help. i had lots of questions, and she gave me clear, helpful answers that made me feel confident about scheduling the cleaning. she set up an appointment that worked with my busy schedule, and let me know i’d get a confirmation call the day before, plus a call 15 minutes before they arrived. both calls happened just as promised, which i appreciated. devin showed up right on time, wearing shoe covers to keep my floors clean, and was very polite. he carefully looked at each rug, asked about any concerns i had, and even shared some interesting details about my rugs that i didn't know—which was great, since some of them are family heirlooms. devin and his helper gently moved the furniture and took out the rugs with a lot of care. he also gave me helpful advice about some repairs the rugs needed, and explained we’d set a delivery date once he knew how long the repairs would take. devin called me later that day, just like he said he would, and we set up a delivery for two weeks later. when my rugs were returned, i was thrilled! they looked absolutely beautiful—better than i expected. the whole process was smooth and professional from start to finish. i’ll definitely tell my friends and family about my experience. friendly staff, quick responses, and real attention to detail!

I have so many great things to say about the carpet cleaning service I received! I reached out to make an appointment on a Sunday, and my call was answered right away. I was scheduled within just three days. The technician communicated well, sending me a message the day before to confirm, and then again when he was on his way. His professionalism was impressive. He explained his cleaning process thoroughly and even shared insights about how his equipment works, including why he goes over certain areas multiple times and how different carpet cleaning products affect the results. The pricing was very reasonable, and my carpets look fantastic! I highly recommend this service.

I found Five Star Carpet Cleaning when I needed help with a sofa cushion that had dog urine soaked through. When I called, they were very helpful and made the process easy, so I dropped off the cushion for cleaning. I was really impressed by how friendly Devin was, so I decided to have the team come to my home to clean the rest of my sofa and my area rug. I even asked them for a quote to clean the office chairs at my workplace. The prices and quality of work are excellent—I couldn't be happier!

One task , the cleaning of one room done well. Mopping, carpet cleaning, cleaning tubs not as well. Powdered cleaner was left on the floor near the toilet. One cabinet was scrubbed so hard the oak finish was removed on one of the drawers. Carpets were “shampooed” still stained. We made the mistake of paying her over $400 before thoroughly checking behind her. Don’t make that same mistake.

I recently had the pleasure of working with Ryan from a local carpet cleaning company. He was very professional, friendly, and made sure to listen to my needs. As we got started on the carpet cleaning job, Ryan and I both realized that some areas needed special attention beyond standard cleaning, and he was honest about the best way to handle it. He suggested that a specialized team might be better for those spots, showing real professionalism and care for my home. Ryan was very gracious throughout the process, and I appreciated his honesty. I’m glad I chose this company and plan to use their carpet cleaning and other services, like upholstery and rug cleaning, in the future. It’s great to work with a team that truly cares about doing the job right. I definitely recommend them to anyone needing carpet cleaning in this area!

After not being happy with a big national company’s floor cleaning a while back, we decided to give Five Star Carpet Cleaning a try here in Memphis. the team did a great job on our old, dirty grout and made it look so much better. Because of that, we had them clean our carpets too, and again, the results were amazing. since then, we've always used them for our carpet cleaning needs. every visit, they keep impressing us with how clean our carpets look, all for a fair price. last time, maxwell came out and did an outstanding job—he was friendly, worked hard, and paid attention to all the small spots that needed extra care. most recently, before we had guests coming over, devin arrived right on time and got straight to work on our whole house, upstairs and downstairs. he focused on the tough spots and took his time to make sure everything was spotless. after he finished, our old carpets looked almost brand new. it’s always amazing to see the difference after they’re done. we definitely recommend them if you want your carpets to look fresh and clean!

Outstanding is the best word to describe the carpet cleaning service I received in Memphis. I needed a deep clean and odor removal for my living room carpet before family came over, but my first choice canceled on me. When I called, they were already fully booked, but Howard made sure to fit me in anyway. He and his team were on time, very polite, and worked really hard to get my carpet spotless and smelling fresh. I’ve tried a few other carpet cleaners in the past, but this company really stands out. My carpets have never looked or smelled better! I’m so happy with the results and will definitely use them again.

I had an outstanding experience with Five Star Carpet Cleaning. i met ryan on a friday and set up a carpet cleaning for the next wednesday. ryan made sure to remind me about my appointment, and even called on the day to ask if he could come by a little earlier since his last job finished quicker than planned. he arrived with a lot of energy and was very polite. he used really great equipment and made sure the carpet wasn't too wet afterward, which i appreciated since it gets pretty warm here in memphis and things dry fast. i decided last minute to add a couple extra cleaning services, and ryan took care of everything right away without needing to reschedule. i’m very happy with how fresh and clean my carpets look now. i will be calling again when i need more carpet cleaning.