House Cleaning reviews in Memphis, Tennessee

I recently had my carpets and upholstery cleaned by INFINIRY CARPET&RUG CLEANING and I’m really happy with the results. Marvin was my technician and he did an excellent job. He kept me updated throughout the process and the price he gave me at the start was exactly what I paid after the work was done, even though I asked for a few extra things to be cleaned on the day of the service. My living room carpet is over 17 years old and has seen a lot of pets over the years, but after the cleaning, it looked several shades lighter and felt fresh. Marvin also worked on two sofa sets and a recliner. One of the sofas had stains and odors from incontinence issues, and the other set had been affected by smoke from a house fire. He took extra care with the tougher spots and made sure everything looked and smelled great. The smoke smell is completely gone, and the sofas look like new. Marvin was friendly, professional, and never made me feel uncomfortable about the condition of my furniture. I really appreciate his hard work and attention to detail. My house smells clean and fresh now, and I will definitely recommend this service to friends and family!

I wanted to share how pleased we are with the carpet cleaning and tile and grout cleaning service. Marvin and Derek did an excellent job in the family room, and the grout now looks fresh and bright again. They were professional, careful, and paid close attention to every detail. The cleaning products and equipment worked very well, and the results were easy to see right away. Our carpet looks much cleaner, feels refreshed, and the large upholstered chairs also came out looking great. It was clear they took their time to treat the high traffic areas and make sure everything looked its best. We are very impressed with the overall service, the quality of the carpet care, and the outstanding results. I would gladly recommend this cleaning service to anyone needing carpet cleaning, upholstery cleaning, or tile and grout cleaning.

When it comes to carpet cleaning, Derek stands out from the rest. From the first call, it was clear i was working with a true professional who takes pride in his work and cares about getting the best results possible. His carpet cleaning knowledge, attention to detail, and strong work ethic really showed through the entire service. From the initial inspection to the final walkthrough, Derek took extra time to explain the cleaning process, look over the carpet fibers, and choose the right treatment for each area. He handled traffic lanes, spots, and worn sections with care, and the carpets looked refreshed, clean, and much brighter when the job was done. He also made sure everything was done thoroughly and efficiently, which made the whole experience easy and stress free. What really impressed me was how he adjusted the service to fit the specific needs of my home in Memphis. He treated problem areas carefully, used the proper methods for deep carpet cleaning, and worked hard to bring older carpet back to life. his commitment to quality and customer care was obvious from start to finish. If you need a reliable carpet cleaning service, Derek sets a high standard. marvin would be proud of the level of service, and roger knows how important it is to leave carpets looking their best. I was very happy with the results and would absolutely recommend this service to anyone wanting fresh, clean carpets and excellent care.

I hired a carpet cleaning service after seeing the excellent results they got in a client’s home. From the first phone call to the day of service, the whole experience was smooth, easy, and professional. Derek got me on the schedule much sooner than I expected, and the crew arrived early, ready to work. They were friendly, respectful, and made me feel completely comfortable leaving the house while they cleaned. When I came back, the carpets and area rug looked refreshed, bright, and almost like new again. The fibers felt soft and fluffy, and it was clear they took their time with the deep cleaning. The whole process was simple, efficient, and stress-free. I would gladly recommend this carpet cleaning company to anyone looking for dependable service and great results.

For a long time, I took my collectible rugs to a well-known rug cleaning service, but not anymore. After my first visit here, I felt confident in their careful rug cleaning methods, attention to detail, and respect for the craftsmanship of each woven piece. They use proper materials for carpet and rug repair, and they clearly understand how to protect delicate fibers and preserve the original look of older rugs. I also learned a lot about the condition of my 100-year-old Ersari rug. They explained that the machine selvedge work it had before was not the best approach and showed how it could be repaired with the correct traditional techniques. That was a valuable lesson for me. The staff gave me a full tour of the facility and took time to explain the professional rug cleaning and repair process, from inspection and dust removal to careful washing and restoration. For both area rug cleaning and repair, we now trust Marvin and the skilled team with our rugs. Their knowledge, honest guidance, and quality work gave us real peace of mind.

This company exceeds our expectations! Our stone floors look brand new and our carpet and sectional couch are spotless. I endorse this company!

derek did an exceptional job! he meticulously addressed my worries about certain noticeable stain spots on the carpet and went the extra mile to ensure the best outcome. the next time i schedule a carpet cleaning service in memphis, i would definitely want derek to return! thank you once more, i'm more than satisfied.

derek and marvin did an exceptional job, even on a warm and muggy day in memphis. my carpets, as well as my area rugs, now have a refreshed and vibrant look to them. the upholstery also looks fantastic. i appreciate their excellent service. they both went above and beyond to ensure satisfaction and diligently cleaned any overspray from the hardwood floors. everything looks so fresh now! thank you, guys!

Derek was exceptional. He provided answers to all my inquiries and explained the cost in detail. The team was prompt and highly professional - I would absolutely endorse them for carpet cleaning services. Hiring them for the job at hand in Memphis didn't put a dent in my wallet. Thank you so much!

There were a couple of minor issues during the first carpet cleaning service by Marvin, but cleaning carpets can be quite complex, so I was really grateful when Marvin returned and made my carpets look fantastic. INFINIRY CARPET&RUG CLEANING's administrative team efficiently scheduled a second appointment for me the very next day in Memphis. Thanks a lot!

i got an amazing carpet cleaning service. derek, a member of their crew, was first-rate. he was good enough to keep me informed when he was on his way to my dwelling in memphis, and was friendly and courteous when he arrived. he inspected the different area rugs we owned and gave each one its own professional care. his price was fair and his work was super quick. the carpets look like they're brand new, all because of his detailed work. i plan on using this carpet cleaning service again for my next carpet-related needs. big kudos to derek and his team!

Roger is the epitome of professionalism! He takes great care in his work, ensuring your carpets are shielded with tarps and your furniture and walls are protected with barriers. Prior to starting up the carpet cleaning equipment, he made sure our elusive cat wasn't hiding anywhere, so as to prevent any chance of it dashing out the door! This is our third time hiring him for our carpet cleaning needs in Memphis - we couldn't be happier!

Excellent service from INFINIRY CARPET&RUG CLEANING right from my initial contact with them. Marvin was helpful and patient throughout the process. The carpet cleaning was quick and the price was just right for my budget. Thanks, Marvin! It was a pleasure working with you! I'm truly loving my freshly cleaned carpet here in Memphis.

I was really happy with how my antique oriental rugs were cleaned and refringed. It was enjoyable to see the cleaning process in action. Even a year later, I received a phone call from a representative who expressed gratitude for my business and mentioned a thoughtful thank-you gift. Although I have since relocated to Memphis, their sincere message prompted me to return the call, and we had a lovely conversation. It’s not often you get to talk to a customer service representative who is so articulate, polite, and genuine.

We recently had our carpeted stairs and upstairs hallway cleaned, and we couldn't be happier! With two small dogs, including an 8-month-old who tends to use the carpet as an emergency bathroom, we had quite a few stains. But now, all the stains are gone, and the carpet is fluffy, smelling fresh and clean. Even the edges where dust tends to gather are spotless! The only minor issue was that the machine left some marks on the baseboards, but that can be easily fixed with a Magic Eraser. Overall, we're extremely satisfied with how everything looks. Now our dogs have two new friends!

Derek did a remarkable job on our carpet. Our lounge carpet was almost at the point of being beyond repair, but he revived it to a brand new look. It wasn't an inexpensive carpet, so we were keen to try and salvage it. He also gave our upholstery a makeover. We can now use our lounge without feeling like we'll be smothered in dust or pollen. The carpet came out looking immaculate and he cleaned the lower part of our drapes as well free of charge. We've previously sought the services of INFINIRY CARPET&RUG CLEANING for our rugs and flooring and every time, we were left with a feeling of satisfaction.

I highly recommend INFINIRY CARPET&RUG CLEANING! I usually don't take the time to write reviews, but I want to share a service that truly impressed me. I had a serious issue with a toxic chemical smell that was much worse than pet odors, and it was ruining my beautiful handmade rug. After trying another cleaner recommended by my interior designer, I was disappointed when they couldn't remove the smell and even faded parts of my rug. Then I reached out for help, and I was thrilled with the results! The team was fantastic, and from the very first message, they were professional and friendly. They were extremely knowledgeable and took the time to answer all my questions. I really appreciate the care and expertise they provided. I am so thankful that they were able to save my rug, and I give my highest recommendation for their carpet cleaning services!

I required a thorough cleaning of my home's carpets to eliminate an odd smell, as they hadn't been cleaned in over 20 years. Additionally, I needed the job finished before midday and was not let down! The team called ahead of time, asking if they could arrive a bit earlier, which was even better for me! Roger and Derek were exceptional! They arrived wearing gloves and masks, were professional, friendly, and very detailed in their work. They tidied up after themselves and even moved heavy furniture back to their original places. They managed to complete the job by 11:00 AM, allowing me to keep my noon appointment. I was incredibly satisfied with their excellent service! Roger even installed two new carpet covers for me! I would highly recommend their carpet cleaning services if you're in need. They certainly earn a 5-star rating!

The carpet cleaning technician was a very professional and thorough individual who did an outstanding job on our carpets. She was friendly, knowledgeable, and truly committed to ensuring our complete satisfaction. Her pride in her work and positive attitude added a wonderful touch to the experience. It's clear she is a valuable asset, and I hope the management recognizes her talent and takes great care of her to keep her around. We will definitely request her services again in the future. Their prices are fair and reasonable, especially compared to many competitors, which will keep us coming back for more. Great job overall!

as a realtor, i often get asked who to recommend for carpet and rug cleaning here in memphis. derek and his team are the only ones i ever suggest to my clients for anything related to carpets, rugs, or even tile cleaning. every time, my clients come back to me happy and impressed with the fresh, clean look of their floors and the friendly service they received. you really don't need to look anywhere else - infiniry carpet&rug cleaning always leaves carpets and rugs looking like new. you won't be disappointed!

I had a remarkable experience recently when I used a carpet cleaning service in Memphis. From the get-go, the entire process was top-notch. Marvin was the epitome of professionalism and politeness. It was a breeze to set up the appointment and they were very flexible with my preferred time. Their timeliness was praiseworthy as they showed up exactly when they said they would, ready to get the job done. The state of my carpets was quite poor due to heavy foot traffic and my children's play, but the quality of work done was second to none. The technicians, with their remarkable expertise, quickly spotted the problem areas and applied the most effective solutions. The transformation was stunning! The stains were completely eliminated, leaving my carpets looking rejuvenated, feeling soft, and smelling fresh. What really distinguished this service was their commitment to ensuring customer satisfaction. They took the time to explain the process to me, addressed all my concerns, and made sure I was content with the service provided. When a few spots didn't disappear after the initial cleaning, I gave them a call and they promptly returned to take care of them at no extra charge. Their meticulousness was evident in every aspect of the service, with no corner left untouched. The pricing was fair and transparent, and given the excellent quality of service I received, I believe I got excellent value for my investment in having my carpets cleaned. I am extremely satisfied with the exceptional service provided by Marvin and his team, and I will definitely be a returning customer!