HVAC reviews in Memphis, Tennessee

I have been using Automatic Air for many years. They installed a brand new air-conditioning unit about 10 years ago and have been doing preventive maintenance for the last 10. I really like getting that text message that a technician is in route and they’re always on time. Their technicians are always professional and knowledgeable, but I have to give a special thanks to Cameron Elder. He was able to teach me something about air filters and I’m very appreciative. Thank you!

Why can't all repair services be like this? Quick triage from technician assessment (Hunter), polite non-pushy salesman (Chris), respectful installation guys (Anthony, Steve, Eric, Chase, Vihn) were patient with all my questions, even the receptionist was knowledgeable!
From my first call to final HVAC replacement - only 4 days.
Price was far better than I planned for, and product was better. Will def use Automatic again

I woke up to a broken water heater which had been slowly pouring water into my basement, flooding it overnight. When I called Automatic Air Conditioning at 7am, they were able to get a technician out within the hour. The water heater was broken, and the pipe feeding it also had a non-functioning shut-off valve.

Not only did my technician immediately diagnose the problem, he was able to get additional crew with a new water heater and parts within the hour. They spent several hours installing the new water heater (which, in my very old house, also meant moving its location, running new pipes, new venting, and creating a framework to support it in order to bring everything up to code).

We have a membership with the preventative maintenance plan and ended up saving a lot of money on this job. I'm so grateful for the 24-hour service line which let me get a technician out asap, and for the great, thorough work they did. They explained everything they were doing before it was done, and made sure to walk me through everything when they were finished, and were courteous and respectful of my home. They did not try to up-sell me on anything. They honored the initial quote despite the several repairs necessary to install it properly. I couldn't have had a better experience and will recommend to friends!

Blayze was our technician; he arrived early for our appointment and quickly determined what the issue was. He had our mini split unit operating properly rather fast!! He informed us what the issue was, how he resolved it and what to do if it happens again. He was professional yet friendly and we HIGHLY recommend him and Automatic for all your HVAC and plumbing needs!!

Wesley was here earlier than scheduled and was very professional. We are really impressed with services provided by Automatic. They previously installed a tankless water heater for us and did an outstanding job. I wish I had known about them years ago.

Automatic did a great job installing my new mini split heat pump system. Anthony, Steve, Robbie and Jeffrey were very professional and courteous. Everyone made exceptional efforts to ensure I was happy with the final product. Highly recommended.

Absolutely the best service and customer service that I have ever received. I generally don't write reviews, I feel a company is supposed to do what they say and I am supposed to pay them on time, but Automatic has gone above and beyond. We had multiple AC/Heat pumps installed as well as a Mini split in a guest house. Throughout the process the crews were professional, on time and knowledgeable of all aspects of the installation. We ended up having issues with the Mini split but like a lot of AC/Heat issues they happened in extreme temperatures and not during normal use but Automatic kept troubleshooting and working with Carrier to identify the real cause. In the end Automatic was able to show Carrier that the units themselves had a flaw and worked with Carrier to remedy the issues. As a retired and disabled veteran I have had and multiple medical procedures in my time dealing with Automatic and never once did I feel pressured to delay care waiting for the unit to malfunction and give me the gotcha moment to complain. They encouraged me to care for myself and assured me that they would be with us until the unit worked properly. While they probably could have drawn warranty and contractual deadlines Automatic stayed with us until the job was complete to our satisfaction. Today pricing seems to be about the same across the board since companies can see competitor's pricing and quickly match it. True value today comes with peace of mind that the company will stand by their work and their products and I feel that Automatic does to the point that I have had them put in a water heater and have a quote tomorrow for more service. A big thanks to Sam and Bill for the continued support and to Robbie and Jeffery for their professionalism and genuine concern that the job was done right even if we couldn't do it the first time.

We had excellent service installing our new hvac unit. Anthony, Steve, Chase, Eric and Vihn were all very knowledgeable and courteous. Looking forward to doing business with Automatic in the years to come.
Today is 3/5/26. Billy, Robbie and Hunter did electrical work yesterday and today for us. They were very professional, courteous, respectful and friendly and did a great job. We are very pleased with their work and highly recommend them to do work for anyone. Thanks very much.