Constraction reviews in Nashville, Tennessee

Scott of Servpro, was very proactive in assessing and providing an estimate of repairs for my floor damage. He quickly provided an estimate and nudged my insurance company to review and accept the estimate. He always showed up at scheduled appointments. Very good at responding to either phone or email questions or concerns. I would highly recommend them for any repairs or insurance work.

Roddy is a tremendous Servpro agents very aware and helpful to the matter in hand. Highly recommend to contact/hire
Servpro and definitely reach out to Roddy with any potential or emergency’s that comes up or even to create an emergency ready plan.

Outstanding company with top notch crews! Joey was my point of contact and he led the charge on a water cleanup from start to finish. Joey is one of the best professionals in the business!

The communication between me and the team leader was abysmal. The worker's didn't speak english well enough to get questions answer and the team leader only show up once. He also never responded to my messages. He blame his phone had been messing up. If a work phone is messing up then getting it fix should be a high priority. Especially if your not on a work site. And I am still waiting on the bill. According to the accounting office it has to be submitted by the team lead. It has been over a week and he still hasn't submitted it. The work was good but very unhappy with the experience.

Gisela and her team did an excellent job and were very swift and respectful! They put everything back where it needed and did more than expected when it came to cleaning!! Very impressed somebody owes this woman a raise!!!!!!

We just completed our Emergency Ready Plan with Roddy and the process was simple, fast, and extremely helpful. It gave us peace of mind knowing all of our shut-offs and emergency contacts are organized in one place. We feel much more prepared should we ever experience a loss.

FOR SERVPRO

I cannot say enough great things about SERVPRO! When a leaking pipe caused a major flood on my first floor, I was overwhelmed and unsure where to start. SERVPRO’s technicians showed up quickly, and from the moment they arrived, everything turned around.
Their technicians were professional, friendly, and incredibly knowledgeable. They worked efficiently to clean up all the water and brought in top-notch equipment to dry out the entire area. Throughout the whole process, they kept me informed and made sure I understood every step.
A special and heartfelt thank you to Cody Garrett, Jonathan Merriman, and Angela Rhys—the amazing administrative team who worked with me. Your communication, support, and guidance made an incredibly stressful situation feel manageable.
What could have been a chaotic ordeal turned into a smooth, organized cleanup thanks to SERVPRO’s outstanding team. My home is now completely dry, clean, and back to normal—all because of your exceptional service.
I’m truly grateful and would recommend SERVPRO to anyone dealing with water damage or any home disaster.

Zach and Cam did a phenomenal job. I am satisfied with the work that they did and how compassionate they were. Of course water damage is a very stressful situation but the crew made every effort to communicate and make the situation better. Thank you for being understanding, responsive, and professional. Definitely recommend!

Jaime and Will were awesome. We had a random oil spill near our property and got reprimanded by the city of Spring Hill. It was a 5 gallon bucket of transmission fluid that apparently fell off a truck. The city threatened a fine, so we had no choice but to clean up the area of the spill. These guys were prompt, cordial, and very reasonable cost. There is no job to small for them! will definitely be calling these guys in the future and requesting Jaime and Will!

We recently had a water leak at the top floor of our house that caused a huge mess on the second floor and basement. Jay and Cam came to our rescue and came right out even though it was after hours. I was so impressed with how professional and kind they were even though we were really stressed. Jay followed up with me through text before follow up visits and I always knew what to anticipate. They basically saved our floors. Thanks for the great service and highly recommend.

After experiencing a extensive leak in my kitchen and powder room impacting my walls due to a plumbing issue on the floors above my home, Jay and Brantley arrived on a Sunday afternoon, within an hour of my reporting the leak. Both were incredibly capable and wanted to make sure that I understood the potential of the damage and actively listened to my concerns. Each day for a week, they arrived to monitor the drying progress at the time they were expected. I was very impressed in how they listened to my concerns, answered all my questions and wanted to make sure that I was informed about the next steps. Jay and Brantley are experienced professionals, and I am pleased with how they worked with me to resolve my problems. I recommend ServPro Belle Meade without reservation.

We had an issue with our kitchen faucet that caused some damage to our island. We had a great experience with ServPro. Sam and Jay were very helpful answering questions. We had fans and dehumidifiers for about a week, which they came by to check every other day. The entire team was professional and always here in a timely manner.

Elijah and Mariangel arrived promptly and efficiently worked on the leak in my unit.

Austin and Cody were very professional. We had a basement flood and called Servpro at 6 pm. They came within 2 hours and removed the water and set up the “drying” equipment. Austin was attentive, kind, and very efficient. Would highly recommend.

8/24 - I have continued to work with ServPro over the last year on multiple projects. I have NEVER been disappointed with their teams or the service provided. I had the pleasure of working with Polly, recently, who gave wonderful customer service.

My experience with ServPro began with customer service representative, Rachel. She listened, answered all of my questions and communicated every detail I had given her, to the team I would be working with. I then met with Cody, the production manager at the West Nashville location. Cody was friendly, professional and knowledgeable. He completed his assessment and estimate quickly and came armed with all of the information and requests that I had previously given to Rachel. The technicians who did demolition and installed drying equipment, Jay and Brantley, were on time, fast and very respectful of the home. I have never seen demolition done so cleanly!!
I have already highly recommended ServPro of West Nashville to friends and coworkers. Their team has been OUTSTANDING to work with. Every single representative I had the pleasure of working with was an exemplary show of high quality customer service.
I cannot say enough good about you all!
Thank you all for a job very well done!

I feel fortunate to have SERVPRO of Belle Meade / West Nashville / Downtown Nashville as a company I can depend on for assistance. I recently needed their services once again and Amy and Jonathan went above and beyond to make sure my customer experience was stellar. I would not hesitate to recommend the owner, Rob Dixon and his team for anything related to water damage or fire damage in the greater Nashville area. My wife and I have used their friendly and professional services for years and have no intention of ever going anywhere else.

Scott Nussmeyer was excellent from the beginning. He was non pushy, honest, and up front. The workers did a great job under Rigo's leadership. They worked around my 93-year-old mom. The labor was very good. We added some upgrades that ended up a blessing. Scott was always available and responsive. I would recommend Serv Pro to anyone.

Scott and his team were fantastic. As with any project, there were some bumps, but Scott was responsive and professional. We are very happy with the final project outcome. This is the 2nd time we've used Ascension for large projects and would definitely call on them again for other work.

Matt and Joseph have been a pleasure to work with under not so good circumstances. Great communication and a genuine desire to be helpful with our possessions and our home. Very personable, friendly and caring.

Cody Smith came out to my house to do mitigation after my entire first floor flooded after a kitchen pipe burst. Cody and his team were so nice to me. Cody walked me through each step of the mitigation and answered all my questions with a smile. Because of Cody Smith and Mike Knight, I will absolutely be utilizing Servpro’s services in the future.

Cam and Miguel did an amazing job after our water loss. They matched our paint colors perfectly and it was as if the leak never happened downstairs. They went above and beyond when it came to redoing the tile in our upstairs bathroom and their attention to detail was superb.