HVAC reviews in Nashville, Tennessee

Gregg was very knowledgeable and professional, his experience in plumbing spoke volumes. Highly recommend

Plumber is very accommodating and does excellent work. He has been to our home several times.

Lee did HVAC annual maintenance. Service attendant noticed I did not have any float switches in the pan that catches the water. Another company installed the HVAC 2yrs ago because my old system froze and melted and the water went everywhere. They didn’t tell me about needing float switches that shut-off the system if the pan was full to prevent water going everywhere, the whole reason they were installing a new system to begin with.

Thank you, Lee Company for alerting me to the need for float switches and installing them for me as well as a back up switches. You’ve done much for my condo in the last 12 months, including fixing closet shelve that fell, Installing 2 toilets to replace 2 I knew were going bad for last 3years, and fixing patio outlet that has not worked correctly since I moved in, plus other minor odd jobs and great tips and advice!

I Truly appreciate all the preventative maintenance, as well as repairs. This single Lady is much appreciative of your services and their affordability and never feel like I’m being taken advantage of. Thanks Lee!!!

The storms that came through ripped our elec wiring off our house. Frank Allen came out, took great care of us and made sure we were agree, as well. He was courteous, friendly and very helpful! He talked us through what he had to do to repair the wiring before the elec co could safely reattach lines back to our house, safely. We are very grateful!

The service man was very knowledgeable and did a great job. He was very professional and friendly. I would definitely use him again.

Service was excellent. On time. Very polite and cordial. Recommended improvements and worked with us to get them done. Will be using them more in the future.

Learn how ti freaking drive, stay off your phone while driving in morning traffic and move over let freaking people merge..oh wait you were to busy looking at your phone swerving ... I should have reported this truck to the police for reckless driving and using a non hands-free device

I recommend avoiding Lee if possible. We had someone come out to clean the HVAC pipe that was clogged. The tech tried to tell me I needed to replace the entire pipe, but couldn’t give me a breakdown or even a general ballpark of what this cost would be. I opted to have them do the basic cleaning service for now, to which he also refused to give me a ballpark estimate. In the end I paid $433 to have them blow out the pipe, although my invoice notes the total as $222.50. I had to call multiple times to get someone to explain to me what the $211 discrepancy was, and I was told there is a $79 trip fee along with a $133 diagnostic fee that is not rolled into the cost of the actual service. The tech never told me this, and the office refused to send me an invoice that accounts for these two extra fees, and I have been told that it’s “not their practice to tell customers the fees in advance.” I find this incredibly predatory and dishonest and it’s enough for me to never feel comfortable using Lee for AC maintenance again.

Also, I had Hiller do this exact same job last year for $210 total.

Can’t recommend them. Too many bad experiences.

Have been overcharged for things, partly my bad because I did not get competitive quotes. One time they told me I had a water leak near meter and they needed to do an expensive repair which would involve digging a trench in my yard. I called Metro Water…no leaks. Called another plumbing co….no leaks. Recently used Lee to check a loud noise from the water heater they installed 2 years ago. Tech said it was because my water pressure is too high and recommended an expensive solution. But at this point I double check anything Lee says. I’ve called Metro Water and another plumber to come out and verify Lee’s findings about water pressure and get estimates if needed.

When the tech came out about the water heater noise, he measured water pressure at front and back spigots which required disconnecting my hoses and sprinkler timers. Immediately after he was here, the spigots made loud noises when the sprinklers came on. So I called Lee to come back out. He said I needed to pay their $79 fee for the service call. I politely said I wasn’t paying anything because they caused the problem, and tell his office they can call me if they want to. The tech left. Then he rang my doorbell a few minutes later. My guess is he went to his truck, called the office, told them I wouldn’t pay, and they made him come back to get money from me. I did not answer the door.

All I can say about Lee Co is buyer beware. Always get second opinions and additional estimates.

The problem was that my generator had a fault indicator and would not connect to my local wifi network. Tyler showed up on time and had the problem resolved quickly. I appreciate his expertise and his good natured friendliness.

Very pleased with prompt service for plumbing issues. Ryan was courteous, efficient and explained options and prices thoroughly. He is a great asset to the company. We have used Lee in the past for HVAC issue and would highly recommend.

Appreciate Lee Company. Jordan is he we always request for electrical service. He is very knowledgeable, respectful and warm too. Wonderful experience.

Installation of Kohler sink part & making sure there were no leaks. Made sure everything was working properly. No problems in the following days. Very pleased!

We are a nonprofit church organization in Tennessee, and on Saturday, 12/6, we had a major event when our HVAC system stopped working. We contacted Lee Company for emergency service, expecting experienced and professional support.

Unfortunately, our experience was extremely disappointing.

The technician who came out was not knowledgeable and took nearly five hours to troubleshoot just two units. On one split-system unit, he did not properly discharge the capacitor before handling it, which caused sparking — a serious safety concern and highly unprofessional. On the second unit, he was unable to repair the issue at all, and we had to schedule another technician during the weekday to complete the repair.

While we agreed to pay the second invoice (LEE-001594924) for the completed repair, we disputed the first invoice (LEE-001583209) due to the lack of resolution, excessive troubleshooting time, and unsafe handling.

When we contacted Lee Company to explain the situation, instead of listening or offering to escalate the matter, we were told the invoice would be turned over to their legal team for collection. We were also informed that no manager would be allowed to call us back. The representative ended the call without attempting to resolve the issue.

For a company with their reputation, this level of service and customer support is unacceptable — especially when dealing with a nonprofit church organization trying to host a community event.

We are still requesting that someone from the leadership team contact us to review this matter fairly and professionally.

JERRY
Good service in the warehouse

The woman at the front desk is amazing.

These guys are the best in the business.

Christina is always sooo Awesome :)

Great response Highly knowledgeable. Fantastic products.

Great company with awesome customer service.

Christina at the counter is amazing!! Always a pleasure!!