Constraction reviews in Addison, Texas

From the first visit to the store until everything was completed, the project ran smoothly and was completed faster than projected. The product, as well as the selection, was excellent, the staff courteous and helpful, the installers going above and beyond to make our lives better. First class. I could not be happier.

Jake and his team did an excellent job at a fair price on a laminate repair we needed. The pricing was up front and transparent. I had multiple quotes and theirs was the best. I won't hesitate to call Signature in the future. 5/5

We have worked with Signature Floors for several years now. Mike, Amanda, and the whole team are exceptionally helpful and our customers are always pleased with the end result. Their installers are professional and timely. Amanda is great for helping our clients choose tile and counters and Mike is the wood floor king. Nice showroom, too!

When I needed repair work done on my wood floors, I asked a friend. He told me that he had been using Ron G. at Signature Floors for years. Said he was the best in the business. I got an immediate response and appointment, as well as an estimate to do the work. Ron's team was excellent. Preformed nothing short of a miracle given the location of the repair. I can't tell the old 17 year old floor from the new! I had a family emergency come up in the middle of the work, Ron could not have been more understanding and worked with me. He and his team were very professional and had an incredible work ethic earning all our business in the future!

Had tile and carpet work done with this company. Both look nice and were reasonably priced, but I did not like working with the salesperson. She was very hard to get a hold of, and only ever wanted to communicate when it was time to get paid.
The carpet crew used my personal vacuum, and did not empty it (completely full of dust, carpet debris) - why they didn't have a shop vac is a question that I still have. And the vacuum wasn't out in the open, so they went through my closet to find it... What else did they look through?
The tile crew left two holes in my kitchen wall and I was not offered an apology or explanation. I sent pictures to the salesperson, and she did not even respond. It's unfortunate because my parents considered this salesperson a friend.
I have remained courteous and respectful even though my home was not treated in the same manner. The work is fine, but I am severely disappointed with the customer service.

These guys did a great job with our carpet. Their prices were average. We buy large quantities of carpet and flooring for various properties and decided to give them a chance to support a local business. The installers were professional and friendly. We had authorized payment for the job before we started, they had our credit card on file and somehow forgot to charge us the remaining $1k balance. Instead of recognizing their error and kindly resolving the issue/miscommunication, Cindy sends an email threatening to place a lien on our home. A lesson in customer service and serving customers with kindness and giving benefit of the doubt, especially during the pandemic when we want to support local small businesses, would certainly help. Highly disappointed by how we were treated. Carpet looks good, but please do yourself a favor and take your business elsewhere.

I highly recommend Signature Floors!! Mike and his crews are top notch - and we have used them THREE times. They installed our original wood floors when we built our house, and twice since then for repairs when our appliances leaked. The pricing is fair and transparent, and their work is the best quality. The crews were professional and I trusted them to be in our home when we weren't even in town. I can't say enough about what a wonderful job they do!

I recently had one of my client's floors replaced by Signature Floors & Interiors, and I couldn't be happier with the results. I worked with Chris, who was incredibly professional and helpful throughout the entire process. He took the time to understand my needs and budget, and he made sure I was getting the best possible product for my money. He went out of reach to order the very unique wooden floor that was needed and seal the deal with the manufacturer to get us the required floor.

Chris also managed the project flawlessly. He kept me updated on the timeline and made sure everything went smoothly from start to finish. The installation crew was also top-notch. They were highly skilled and efficient, and they got the job done quickly and accurately. I was really impressed with their work ethic and attention to detail.

I highly recommend Signature Floors & Interiors to anyone looking for a new flooring contractor. Chris and his team are the best in the business!

Signature Floors and Interiors delivers a beautiful, highest quality product every time. Their professional staff guided us through selections for a major re-modeling project and worked closely with contractors. The final result speaks for itself!

Top Notch!! Wow - from the ordering process to the very end of the experience - everything went spectacular. I needed replacement carpet pretty quickly due to a pet issue - we got it ordered and installed very quickly. The installers were extremely professional and helpful - took great care of all of my stuff - clearly a well-trained group.

Eddie and Juan are the best, they are always willing to go above and beyond for anything I need. My apartment complex is so lucky to have them as vendors!

Beware! This is a very untrustworthy company. They tell you what they think you want to know, but they are not honest!

Matrix construction service does quality work at a reasonable price. Before, we would call other companies to fix any issues but they do not compare with matrix. Andrew has come out twice and is very knowledgeable in his work. Thank you for your work.

Above and beyond great service! Always dependable and professional. Pricing is right on point and quality meets high standards. Best choice on the market for all of your maintenance needs. If I could give 100 stars I would.

GPRS is a great company, top to bottom. They are easy to schedule, responsive, and professional.

Scheduled me and then cancelled 5 minutes before appointment. They decided "too much liability" 5 minutes before the scheduled 11:30 am appointment.

Dear Sirs:
We retained the services of your company to locate a gas line in our backyard for a construction project.
Your employee, Adam Kubicki, was on time and immediately began advising us of what he would be doing and why. He was obviously knowledgeable with his job.
He answered our MANY questions in a friendly fashion. He was pleasant and accommodating, but in a very professional manner.
We are glad that you sent him to us, and you are blessed to have such a courteous, hard working professional to work for you.
Those people are hard to find these days!
Thank you,
Mary Reed

Buena atención

Hello,
I wanted to bring to your attention a concern regarding one of your employees’ driving behavior. On Friday, April 17th, while traveling on Campbell Road toward the George Bush Turnpike around 5:00 PM, I was driving at the posted speed limit due to heavy traffic. During this time, your driver was following extremely closely—at points, I could not see their headlights in my rearview mirror.
The vehicle in question was a white Nissan NV. The driver appeared to be a male in his mid-50s with longer grayish hair. The license plate was FLK 1232.
This type of driving is not only unsafe, but it also reflects poorly on your company. I would expect anyone representing your business to operate in a professional and responsible manner, both on and off the road.
I strongly encourage you to address this issue, as it poses a safety risk to others in the community and to your company’s reputation.
Thank you for your attention to this matter.

Super nice employees

Worst place ever worked.