Reviews of local pros in Addison, Texas

Herndon McFarland was recommended to us via our insurance company. They completely replaced our entire sewage system under our slab foundation. They made quick work of the laborious project, took a lot of time to walk us through the process and options as more things popped up through the project, worked well with our insurance company, completed the work skillfully with neat cleanup after, were polite and always took their shoes off when they came into our house to keep it clean. Shawn was also very responsive whenever we had questions. We highly recommend their services and will be using Herndon McFarland for all of our plumbing needs moving forward.

I’ve had several of their plumbers to my home. I had to have major work done on my home. Each employee was very professional, did great work, trust worthy company. I even now, I’ll call them when I need something done. Great group of people.

I had a hot water line leaking underneath my home. Called Herndon McFarland and spoke to Lee McFarland. He was able to schedule me quickly to start the repair process. Patrick and Shawn made the repair and were extremely professional, polite and on time with each visit. Cannot say enough nice things about this company. Also have to give a credit to Decota who works in their office. She has also been very polite and helpful. Highly recommend, will never use another plumbing company.

We had five different plumbers who all came to our house who either couldn’t fix our issue or quoted us ridiculous sums and gave no guarantees. We called Herndon McFarland on a Friday after 5pm and expected to leave a message but Lee answered and was incredible helpful. He made sure they were out to our house first thing Monday morning and fixed our issue within an hour. The total price was less than a quarter what the other companies quoted us and we’ve never been more impressed with a plumber before. We will only use Herndon McFarland moving forward!

I have used this company 3x in 5 yrs and I will never use anyone else as long as they are in business. The owner Mr McFarland down to every worker onsite and in office have always been professional and friendly. I’ve never been pressured or lied to about work needed and pricing after many other quotes are fair and reasonable and they work with you. The workers are trustworthy and I can assure my property is safe even if I am not there and the work is impeccable. Thank you so much.

We had a pipe burst in our attic, so you can imagine the stress we have felt dealing with everything. In addition, we had a terrible experience with our last plumbing job through My Local Plumber which made us nervous about all plumbing companies. From the start, this company was clear on costs and responsive. Trent came out and was better than the best. He was kind and patient, worked quickly to find the leak, and had it fixed in less than two hours. The cost was exactly what we were quoted. This is the company we will be using and recommending in the future. 100% happy. Thanks, Trent!

Excellent service was received for a major plumbing problem & solution in Sept- Oct '22 . The entire office staff , master plumbers and journeymen , including Lee McFarland were attentive and easy to work with to completion of our extensive project. We highly recommend them to others with any residential plumbing issue !
D & A Wiginton

If you need an honest, reliable plumbing company that does what they say they are going to do, call Herndon McFarland Plumbing.
Their Master Plumber Steve, was straight forward, down to earth and provided excellent project oversight and management for a complex residential plumbing repair and replacement job.
Their front office was responsive and their billing process was fair.
In this age of inflated vendor proposals, Herndon McFarland Plumbing earned my 5 Star Rating. I will recommend them whenever I'm asked.
Stephen P
Dallas, Texas USA

Everyone I encountered at this company was a pure delight to work with. It was scary to need extensive plumbing work but this team was courteous, prompt, CLEAN and very kind and respectful. The owner even came out when I had a question about a subsequent issue and scheduled the repair right away. They had to dig up an area of my patio and I was pleased with the way they matched my patio stone when they replaced it. They also did a great job protecting my shrubs and replanting them.

I had a lot of major issues with leaks and my sewer lines under my house. They did a great job explaining everything, answering my questions promptly, and the work crews were polite and on time every day.I would use them again if needed and recommend their services.

Being a homeowner has its ups and downs. On Feb 2024 we walked into our master bedroom to find it flooded....a nightmare. We cleaned up, turned off the water and started making calls. The water damage guy came to do an assessment and recommended Herndon Mcfarland Plumbing. They sent Trent out today and it was the best experience ever. He was fast, patient when I had questions, and had the problem fixed super quickly. We were charged exactly what was quoted. It was a stressful issue but this really ended it on a good note. If you need any plumbing work done, we recommend Herndon Mcfarland Plumbing 100%.

The team at Herndon McFarland cannot be beat. From the moment we realized we had under slab plumbing issues to the completion of repairs, Herndon was a pleasure to work with. There was clear communication regarding testing and repairs, the work was done in a timely manner, and despite the magnitude of the job, my home was clean and put back together! I would highly recommend Herndon McFarland for your plumbing needs!

I could not be more pleased with the service we received from Cris and Carter from Herndon McFarland Plumbing. We called them for two issues. They fixed both completely and thoroughly. We had dealt with one of the issues for 20 years and multiple other plumbers. They not only correctly diagnosed the problem, they fixed it completely and cheaper then I anticipated. I have already referred them to a few of my friends and will continue doing so.

We are well pleased with our experience with Herndon/McFarland. They took over our plumping problem after another company came in and quite us saying it was an impossible task. They sent skilled teams in that were easy to work with and did an outstanding job. We would recommend them to anyone needing a highly professional job.

Extremely professional and reliable, with outstanding customer service that is unparalleled these days. I interacted with no fewer than 6 employees throughout my history of repairs with them, and all were truly a pleasure to work with. The plumbers were respectful of our space, educated us on our options, and fixed our issues. The office admins are helpful and kind, and Mr. McFarland himself answered a call on a Friday afternoon and answered a time-sensitive question. I’ve had a fantastic experience with this company across the board.

Great company and phenomenal service. Everyone from Alek, Raymond, Sean, Lee, Trent, Carter and more went above and beyond. They fixed my slab leak in great timing and were very thorough. Every member of the team where professional courteous and honestly wen above and beyond every time - highly recommended and would use again in a heartbeat!

So happy that I used your services. Everything from detecting sewer leak to final repair was great. They explained daily what they would be doing. Crew was professional, courteous and did great clean up once completed. Great prices also. Another company quoted me six times the amount that I paid with Herndon McFarland. Definitely will recommend them.

They came out and replaced the air conditioners condensation drain pipes. They did it the way it should have been done when it was installed. Looked and worked much better when they were through. All done with a smile and at a reasonable price.

Herndon McFarland Plumbing provided excellent service installing two toilets and replacing water valves. The quote was competitive, the plumbers were polite and kept the process orderly and clean.

We really appreciated the quick response and the work began immediately after we determined a pipe was broken and water was running under the house. He got the work done the same day and gave us a referral to ServicePro to dry up the water. They too responded quickly and was very helpful in resolving this problem.

The plumbing team did a detail finding for the sewer leaking in our house. The team works carefully and tells every step to keep you inform. While they are working in the area, they keep the place clean. Whenever you have questions, they always respond promptly either the front desk or the engineer. We are satisfied with the job they did.