Reviews of local pros in Aledo, Texas

Chad did a great job helping us find out our issue and a solution!

Chad was amazing at resolving our issues and provided really helpful tips

Ridiculously over priced and predatory in nature. They wanted $650 to replace a short piece of drain pipe, outside of the wall under my kitchen sink(about $10 in parts and 30 minutes of labor). Even the tech that came out said it should be $125 job.

I wish I could give them zero rating. They seem to be interested in just getting money out of us and our situation. So overpriced quotes. $300 to unclog a sink!!Seriously??!! I don't recommend them to anyone.

It's probably the worst plumbers I've ever met. They plumbed my new house and oh boy, they made many big mistakes. Just to name two, they couldn't read the contract to know what was needed. The plumber incorrectly installed my water heater and had no idea how to operate it. It's just terrible!!!!!

Had Alex check AC unit because it was leaking. He quoted m a price over $5000. 00 to replace a air handler! I cheked online and to put in a whole new AC unit and air handler is no more than $3500 Tops with a 10 to 20 year warranty.

I recently utilized the services of Pro Serve Plumbing to upgrade from a tank water heater to a Rinnai tankless water heater. Rob from Pro Serve was super professional and did a great job explaining the process to me of what needed to occur in order for me to make the transition from tank to tankless. Tammy, in their office, scheduled the appointments (quote, service, service after gas company and city inspection) promptly to accommodate my schedule. She was very kind and considerate of my needs when setting up services. The process included a city inspection and coordination with the gas company, but Pro Serve took care of business and made the process as painless as possible. I would highly recommend Pro Serve Plumbing to anyone for any plumbing needs.

Had them for five days replacing my sewer line under my house. They did a get job. Nelson Q. Is a fantastic plumber and very professional. Will definitely us them again.

Tammy and Matt are a cut above the rest! We are so happy with the service and care from Pro Serve. We had a complicated plumbing issue that Matt solved. He was thoughtful and articulate thru the process.
We are Grateful!

we were charged $369 to put on an outside faucet. The guy putting it on even said that is too much! It took him about 2 minutes. He put it on just fine but the service fee of $69.99 doesn't add up to put on a faucet that took less than 2 minutes.

Daniel, Nelson and Tammy at Pro Serve are great to work with. After an extensive water leak, they installed a water leak detection system. They are very easy to work with and do great work. I highly recommend them.

Not worth the time or money. The people they send to your house don't know or do care to the job correctly. You get charge for stuff they don't even do and one has to call them back several times to fix the same issue. I gave up after the second time and went with someone else. They fixed the issue in one visit. Never again I am calling this people.

$490 for replacing a shower cartridge !!! I paid $69 for their visit but not paying them $490 for this work. Cartridge costs $45 in Amazon (we can get it free from Moen since it is lifetime warranty) and even if it is an hour charge how do you justify $490 ?

Amazing company! Very loyal, fair priced.
Friendly office staff and very informative and friendly techs that actually take the time to explain what the problem is and what it will take to fix it and present you with an estimate before proceeding.
Great time response and communication about arrival times.

We highly recommended Pro Serve Plumbling!

Your employee Nelson Quinones is the perfect example of EXCELLENT service. Not only did he get our problem solved, he went above & beyond to explain what the problem was & how he corrected the problem. Nelson was extremely nice, courteous, & knowledgeable about his job. So Nelson, God bless you and good luck with everything you endure.😎💯

Tim and Chad were great and took time to educate on the situation and ease my concerns.

I have had nothing but great experiences with this company. They are timely and professional regarding communication and job completion all the way from the scheduling team to the plumbers that come out. I would highly recommend this company and intend on using them again in the future when needed.

I don't normally review a business. But, I have been so impressed with the customer service of this company. I had an emergency in my bathroom and there was no one available to service my house. The director of operations realized my distress with guests coming in and texted me that he was sending a crew first thing in the morning. I found out that the crew that serviced my house, was led by the actual owner. What company, that services hundreds of homes, does the owner take time out of his busy schedule to help out with an emergency? This is a company that cares and will take care of their clients. I highly recommend proserve

This was our third time using Pro Serve. Matt has been our tech each time. He has been professional, efficient and has done great work each time. Originally we were assigned Pro Serve by our warranty company but would gladly choose them for any future work that we may need done on our own.

Chad did a great job helping us get our outdoor faucet replaced would use pro serve always!

Chad and Tim were great! They were courteous and got our leaking sink taken care of right away.