HVAC reviews in Allen, Texas

4.9 based on 753 reviews Back to the listing
    5

    Prompt response, timely arrival, polite service and so far seems they completely solved the problem. Recommend!

    5

    I recently had a major issue with my air conditioning unit—it wasn’t cooling at all, and with the summer heat, it was becoming unbearable. I reached out to Smartway Air Conditioning based on a friend's recommendation, and I'm so glad I did.

    From the moment Eugene arrived, it was clear he was a professional. He greeted me warmly and took the time to listen to my description of the problem. He then conducted a thorough inspection of the A/C unit, explaining each step as he went along. His transparency and willingness to educate me about the process were greatly appreciated.

    Eugene quickly identified that the issue was with the compressor and a refrigerant leak. He explained the necessary repairs and provided a detailed estimate before proceeding. His pricing was fair, and there were no hidden costs, which I found very reassuring.

    The repair itself was swift and efficient. Eugene worked diligently and meticulously, ensuring that everything was fixed correctly. Once the repair was complete, he tested the unit multiple times to confirm it was working perfectly. He also provided tips on maintaining the A/C unit to prevent future issues.

    After Eugene's repair, my A/C is running better than ever. The cooling is now consistent, and the entire house is comfortable again. Eugene's expertise and dedication to customer satisfaction truly stand out. I highly recommend his services to anyone in need of A/C repair. Thank you, Eugene, for your exceptional work!

    5

    I recently had a fantastic experience with Smartway Air Conditioning. My AC unit wasn't working properly, and their team provided high-quality service to get it back in top shape. Eugene, in particular, was professional, knowledgeable, and efficient. I highly recommend Smartway Air Conditioning to anyone in need of AC services!

    5

    Michael was awesome and fixed our dishwasher in less than 24 hours. I will be using them again.

    5

    Eugene did a great job assessing and fixing our Air Conditioner. We were able to get a same day appointment to have the issue diagnosed and repaired same day. I will definitely call them again for any cooling or heating issues.

    5

    Incredibly friendly, and helpful in showing what the issue is, and super fast! Will definitely reach out again if I need to.

    5

    Smartway Heating and Cooling did an outstanding job replacing my old A/C unit with a 16 SEER American Standard system. The installation was done efficiently, and the new unit runs so quietly! I’m really impressed with the quality of their work and the level of professionalism. Highly recommend their services!

    5

    Eugene from Smartway fixed my 20-year-old furnace quickly and professionally. His expertise really showed as he diagnosed and repaired it with ease. He was on time, explained everything clearly, and got the job done efficiently. Highly recommend him for any heating or cooling repairs!

    5

    Eugene took the time to explain and walk through the work he had completed. Perform annual ac service and added water detection system to our ac pan. Has been a great find and add to the Allen community for appliance service

    5

    We always use this company! The are so
    Knowledgeable and always remember us. Great customer service!

    5

    I had an issue with my washer and called SmartWay Appliance Repair. The technician was on time, professional, and quickly diagnosed the problem. He fixed it efficiently, and my washer has been working perfectly ever since. The service was affordable, and I really appreciated their honesty and expertise. Highly recommend SmartWay for any appliance repairs!

    5

    Sasha was my technician. He did an excellent job fixing my dishwasher. He was kind,professional, knowledgeable and punctual! I highly recommend 😀

    5

    Eugene from Smartway did a fantastic job fixing my furnace. He was incredibly knowledgeable, professional, and efficient. After diagnosing the issue quickly, he explained everything clearly and had my furnace up and running in no time. His 10+ years of experience really shows in the quality of his work. I would highly recommend him for any heating or appliance repairs. Thank you, Eugene!

    5

    Mike took excellent care of our oven and garbage disposal. I would recommend this company and would use him again.

    5

    Alex did a great job
    He was deliberate and disciplined
    We felt terrible because the work was exhausting and the reason that we had to have the repair was due to our error
    Excellent excellent

    5

    Amazing service! Technician Eugene quickly and professionally identified the issue with our air conditioner and fixed it in no time. He had all the necessary parts with him, which made the repair fast and hassle-free. Highly recommend this company for their professionalism, efficiency, and excellent customer service!

    5

    They got here right when they said they would and fixed it same day!! We are so happy with our service. They even cleaned out the entire dryer and offer 90 day guarantee on the new parts.

    5

    By far, the most professional and knowledgeable individual that we found. Each time we have an issue he is available and provides great service. Highly recommend smart way heating and cooling for all your service/appliance needs! And the charges are always reasonable!! Sasha, thank you for always coming to the rescue!

    5

    Very professional, Sasha came on time did the diagnosis and fixed the washer without any delay. I highly recommend him.

    5

    Alex the technician visited and did a great job with an accident that happened with my cooktop oven range luckily this company and the technician figured out everything and fix the issue without any hassle. Pricing is very affordable for the fix they did great job compared to other renowned warranty and customer support they are very quick and on time , explained the issue and resolved in very short time.
    Thank you much Alex and the company.

    5

    Our refrigerator was acting up and Mike came out the next morning to diagnose the issue. It was fixed within a day of his initial visit. He was professional and explained the process clearly. We will definitely use them again (but hopefully not too soon!).