Reviews of local pros in Amarillo, Texas

All Star Heat & Air...wow, they have been great. I had them do service at my house on two different occasions over the years. One was a fix on the a/c. Fixed right away and right the first time! One was thru my warranty company. Sorry to say the warranty company didn't cover it and All Star shouldn't have fixed it. I said NO to the warranty company, because they seem to be unrealiable, so I had All Star come back and fix the furnace.

Home warranty company sent them. First time out they pulled out the air filter (about a month old) and said it is just a clogged filter. Second time out they checked the pressure and said it looks normal and will have another guy come look to check it. Third time out check pressure again and said they were going to refer it back to the warranty company because they couldn’t figure it out. They were late to every one of these appointments.

All Star Heating and air installed the Hvac units in the home we bought three years ago. Whenever it needs service I call them. They are always on time and professional. Whenever I call they come immediately or the next morning . Pricing is reasonable for the great work . I will wholeheartedly always recommend.

Let's get right to the point. All-Star Heating and Air conditioning...SUCK!! I placed a service call with AHS, American Home Shield and they sent out these guys. They seemed professional enough face to face, but they are nothing more than a mouth piece for the warranty company! They checked my A/C unit and found a hole that had allowed all my Freon to leak out. Claimed the unit needed to be replaced. No Problem, right? WRONG!! They told AHS that in their "professional" opinion, the hole was "obvious" WHAT THE...?? So, of course my claim was denied. As if I had punched a hole in my own unit. I'm no HVAC tech so I never saw any hole. Then, get this! All-Star places a bid to fix it at my cost for $3600! What a scam!! I decided to get a second opinion. A much better company came out. Yes, the unit could be patched but they recommended replacing it. So, I bit the bullet and replaced the whole thing. It cost more short term, but the unit All-Star was suggesting was a bottom of the barrel, bare bones unit with little or no warranty that might have lasted 5 or 6 years. My suggestion...AVOID All-Star Heating & Air Conditioning at all cost!

My son has always dealt with Chuck at Allstar and loved them. Today I had to call regarding my heater not working. They came first thing in the morning assessed the problem, got the part and we are all warm again. Give them a call!!

There is a reason why this company has bad reviews the owner is a mouth piece for American Home Shield he will patch a bad unit knowing it needs to be replaced! I would be shocked if any reviews above one star are real! He replaced my compressor and less than two years it was bad again they obviously have no idea what they are doing. You are about to spend a lot of money for a patch job or just bad work! Please find someone else that will find the problem and fix it this company is setting you up for another expensive service call.

When my A/C unit broke I was concerned and doubtful of a great outcome. My apprehensions were soon put to rest when my warranty company contracted All Star Hvac to render services. Chuck & Colton were prompt and quick to provide answers for my list of questions. They were knowledgeable of all the services I needed, they executed the installation with precision and stealth.

Austin and Chris did a great install replacing a unit from the 1970's that presented one problem after another. They were able to overcome these issues quickly. I'm thankful to have a cold house again!

UPDATE: Turns out, the initial problem was never fixed and now they refuse to work with me. Disappointed in their service.

Call this company for your Heating and A/C needs. My warranty company called All star for a second opinion and thank god Colton came out. Very professional and handled all of my home warranty paperwork kept me informed of everything that was going on. Could not ask for a better experience. Will definitely call them if I need anything else.

They had to install a whole new heating and air conditioner for us. The air conditioner had to be installed on the roof with the existing one removed. They could have used a crane to make it easier but used another option to save us money. The heater was in the attic. They had to cut our attic access bigger to get the new unit in. They finished everything out perfectly and quickly. They were very professional and lots cheaper than the other bids I received. They also showed up when they said they were going to which means so much !!!! They are our go to company !!!!!

I have three elementary aged children in the 102 weather in our home. They took 5 days to just come out and do an assessment. I do not recommend for anyone.

To respond to the response from the owner. This comment is regarding the time it took for the diagnosis. This was not regarding the warranty, but the amount time it took for the company to come to my home and perform the testing. As the weather outside is reaching high temperatures. Please read the comment throughly to understand the complaint.

Our a/c was blowing hot air and our home warranty company called All-Star. They were here the next day and worked around my schedule. Colton and Austin (and the owner whose name i don't remember) were very nice and professional, even when I openly doubted that they had diagnosed the correct problem (I know, I know...). Well, they were right, I was clearly wrong, and my house is cooling down as I type! I will definitely call them again if we need any other repairs.

We've had Allstar show up 2 times now to fix our ac in this hot weather. Both times he said it was a different problem. First was that our piping was to small for the unit and too much freon in the system. Yesterday all of a sudden we have the wrong freon in our system and said we have to replace the whole system. For one we have cold air, there's just no airflow. My wife had told him that we think it's an airflow problem when she was on the phone with the company. My guess is he just came up with some excuse because he probably didn't know what he was doing. Either that or he didn't want to take the time to actually figure out the problem. Also my wife, her dad and the home warranty place all tried calling them with no answer. If it wasn't for the home warranty place calling them again they probably wouldn't have shown up or even returned any calls. Allstar is a complete joke. Would never recommend this company to anyone. The owner is very unreliable and apparently knows how to work the home warranty system to get his way. I hope this company goes out of business soon for the sake of this community.

Austin and Colton were the service techs that were sent out they came right out and checked my ancient system out and really did a great job of checking everything and informed me of everything they did and about the old system anyway I was very pleased with the excellent way they handled everything very professional and knowledgeable I've dealt with alot of the local heating and air companies since 80 as a home owner and these guys are at the top ! I will definitely use them again

Allstar heat and air have taken care of my system for years. They always arrive on time and take care of the issue quickly. The tech Austen was professional and very knowledgeable. Would recommend

Update: I have had to use All-star several more times and they continue to provide excellent service. On more than one occasion, I have had a maintenance related issue that resolved in a matter of minutes. Colton had mentioned that due to the amount of times they have serviced me over the years, I could have the visit as a courtesy. It couldn't have came at a better time for my family and I will most certainly be using All-star and recommending them to anyone who will listen. Thank you All-star for treating me like family!

I contacted All-Star after receiving a rather hefty estimate on my older AC system in my house. Chuck and his team were very quick to answer and managed to get to me in a reasonable time. It was in the midst of a heat wave and they were super busy. They diagnosed a completely different issue, at a much more reasonable price and had us back up and running. At all times they were up front and explained the issues and what they possible causes and solutions might be. Since that first time, I have used Chuck and All-Star for other issues and highly recommend them and their service.

All-Star Heat & Air did a great job on replacing my furnace that was original from 1976! Chuck helped me speed up my home warranty replacement paperwork which was awesome. Colton came and diagnosed the problem. He also checked in with me several times. Chris and Austin did an excellent job with install getting everything up to code. They even went above and beyond to make sure everything was vented properly and finished out. I definitely would recommend this company!

They were punctual and very professional, I had a previous quote from another contractor for 800 dollars. Allstar had me up and running in a jiffy and charged me 100 dollars.
They have got a customer for life.

I’ve been using this firm since it was a one man operation. They have always went above and beyond for me and I feel they’re always honest. If Chuck and his guys tell me my unit needs this or this, I have complete and total confidence in what they’re saying. All star has serviced my home for over 15 years. Because of their work quality and their history, I will continue to use them for my heating and air conditioning needs. Thanks guys for great service.

Chuck & His Staff have been a Huge Blessing to My Wife and I on Two different occasions. Both times the Service was OVER THE TOP and ZERO complaints on either Job. When a Company is willing to Travel Four Hours to do Your Job and They are more Cost Efficient, have better Service than We’ve EVER experienced locally…FIVE STARS is a No Brainer! Thanks for the Blessing All Star Team, Tyron Z Wheeler

AllStar Heat and Air came out to our new home the first time a few months ago for a home warranty call and replaced my AC and thermostat, they were great and did a wonderful job. Just recently I had an issue with my unit not blowing air and my warranty company once again sent them out. They called me right away and were able to get me in that same day and replaced a capacitor. Unfortunately that only lasted a few days so I called my warranty company and they had Allstar call me again - once again they made no promises but said they would try to get out that same day, which they did. They replaced the motor in the blower and everything is running smooth. If I was looking around, I'd definitely give them a call. Super friendly and professional, they get the job done and try to make sure you're taken care of the right way.