Reviews of local pros in Aubrey, Texas

Chase was very respectful and personable. He was efficient and quick. You could tell he had sympathy and was very good at listening. Our issue is resolved and I'd call him again for any further HVAC services.

I don't typically leave reviews as a business, we have to leave this one.

Stay away from this business they are a rip-off. We called them to inspect a unit in a rental property, tenant had complained that the heater was not working. Mind you this is a unit installed in 2016, recently serviced about two months back, so we knew there wasn't going to be much needed.

Technician arrived at the right time and was very respectful (props for that), he asked the tenant where the controlling system was and they turned it off and back on, the heating unit came on. He mentioned the filter was dirty, changed filter and called to collect payment on the spot , this was about 6:30pm.

He said the bill was $195, we asked for a discount because really changing one filter out shouldn't be $195. He said only the office could apply discount and they will call us back the next day. The next day, office sent an invoice of $305.

1) How can the price be different from what technician provided and from what the office is billing 2) Who charges $305 for changing one filter?. This is a rip-off, only for the office to tell us it was "unfortunate"? What is unfortunate is you having to rip off customers and dealing business in bad faith.

Travis is the best! Very nice and respectful and knowledgeable. Thank you! Also they came out to help me within a day!

Spectrum was recommended to us, and I am happy to finally have a heating and A/C service that we trust and highly recommend to others! We’ve had a service rep out several times, and each time he’s been timely, knowledgeable and professional.

Travis arrived at the promised time window. Very professional, easy to understand the HVAC verbiage and did not try to sale anything that was unneeded. Super happy with their service! Highly recommend!

These guys are great. They are always on time and very professional. When my system went out they came the same day to give me a quote and they were the most affordable quote I got out of the other 3 companies I had come out. They have great follow-up and are eager to make sure you are 100% happy with your system. I would HIGHLY recommend them for your HVAC needs.

Spectrum Heat and Air came out to fix our AC. Everyone was very professional and friendly, especially our technician, Chase. The work was completed quickly and correctly. They even cleaned up after themselves. I would highly recommend this company to anyone.

Do not trust this business, they are dishonest and deceitful they will take advantage of you and WAY overcharge for services they did not do or you didn’t authorize. These guys clearly work on some kind of commission with all the outlandish charges and dishonest work they claimed they did and much that was not ever needed. I was having issues with my salons air conditioning —they sent out a tech who said there were no issues with my unit but of course still charged me (for two hours of work and he was there less than hour). Two days later air still wasn’t working so called again. They sent another tech who said my unit needed Freon but that I had declined it on the initial visit. Unfortunately the original tech left internal notes that I declined the Freon and that I said my unit was working fine, none of which I said. So the second tech suggested the Freon would fix the issue and told me it was 200 a pound again charged me for hours he was not there again) . So again two days later still not working and now it’s leaking everywhere, they sent out another tech which I did not approve (i asked they let me know he was coming in case I didn’t need him anymore) who said there were no issues and of course they charged for a visit that I did not authorize and was not there for and of course said he was there another two or three hours and was there maybe 45 minutes (btw this is another different tech). Finally had another tech came out and told me I needed a new unit because all the lines are corroded and won’t hold any Freon or cool the unit. Why did it take three previous trips and over 1500 dollars in charges for this company to now tell me I need a new unit because the lines are al corroded. I ended up getting a new unit from another company because the guy Chris arranging the installation for spectrum said he could do it on a certain day (because it was important this is fixed asap it had already been a week with no air in my salon) and when it came to the date he said he never said that (i have every email from him saying otherwise) I went with them because he said they could do it on a certain date (even though there quote was 7000 higher than the other I got). So after all of this they want to charge over 2000 dollars for exaggerated hours that they were at my shop, dishonest accounts of what happened while at my shop, recommending corrections they knew would not work to make an extra buck . (If the lines are so corroded why are we adding all this Freon and multiple visits to figure out) the last guy that came from spectrum) even told me he didn’t know why they did all that ad it would never hold the Freon because of how corroded all the lines were, why was it so obvious to him and the other company I called for a quote but took this company three guys before the forth said I needed a new unit) this company will take advantage of you and charge you for Multiple—- visits some you didn’t authorize and work they know won’t work just to make an extra buck. It terrible how dishonest some companies will be. I do highly recommend AMC Services for all your conditioning needs, very very honest and fair pricing (no scams there). I’m sure they will get on here and claim differently but I have all the receipts and the notes from my new ac company about all the unnecessary work that was done for an obvious problem. This company is disorganized and dishonest —user beware

Update***
The owner has now posted an untrue Google review on my businesses page in retaliation for my honest review of his businesses poor practices. Wow

We are new to the Aubrey area and had looked up heat/air service. I'm always a little skeptical to see so many great reviews. However, after having them to my house twice I completely understand! The office was friendly and quick to get us scheduled. The technicians were professional, informative and courteous! I would highly recommend Spectrum!

We use Spectrum for every need we have! Today Travis came out and fixed a year long problem quickly and perfectly. 10/10 recommend Travis and his residential HVAC team!

Spectrum as a whole is always quick to respond when we are in need and they come when they are scheduled. I could not recommend them any more highly. Love this company, love what they stand for!

Great company. I sent an email for service and they got back to me right away. Chase came out, he was on time and awesome to work with. He took his time explaining what the potential cause of our issue was and helped correct it. I would highly recommend using Spectrum Heat and Air. They are a trustworthy and professional group.

Travis was so personable and knowledgeable. He fixed my AC quickly and explained everything so well. Great prices, awesome service! I will definitely use Spectrum again!

Travis and Chris are amazing. They are very responsive and answer all your questions very thoroughly. Highly highly recommend Spectrum heat and air for all your needs. You can 100% trust their team.

Travis saved the day! I came home from work at 3pm on 90 degree day to a hot house! Called spectrum and Travis arrived before 5. He diagnosed the issue, walked me through the process to resolve it, and had my system up and running in no time. I highly recommend this company. Thanks again for the save.

Travis came out and diagnosed the issue, ordered the parts and was able to resolve our HVAC issues under budget. I believe you can tell the value of a company by the people they employ, Spectrum Heat and Air is great because they hire people like Travis!

I did not feel like rushed or hurried for time like you do with some companies. We are planning on replacing our HVAC system and Travis went over pricing and explained in detail the best options for our home. He was on time, professional, and friendly. I HIGHLY recommend Spectrum heat & air. Also, replacing our entire system could be done in a week!

We have used Spectrum for years. They are always on time, friendly and knowledgeable. They have done everything for us from fiddle with our thermostat to replace faulty parts. The price is always reasonable and about what they quoted. They don't "find" extra things wrong or try to up-sale me. Can't recommend them enough!

Travis was very prompt & thorough with his service maintenance on our AC units. Definitely recommend Spectrum. Very professional. 2/19/2024 we had heating issue with downstairs unit, Travis diagnosed it needed new capacitor & unit works fine.

The folks at Spectrum are amazing. Fast reliable service. I've been using them for over 5 years now and they have never let me down. Their techs are polite and very knowledgeable. They're pricing is very fair.

Travis was friendly, professional, and efficient. And Laurita in the office helped me with the appointment and quote. Great work. Love these guys. I use them for my rental properties as well.

What a great experience. For a few years we’ve been getting Freon added to our system every year….Spectrum actually FOUND the leak.

Then they helped adjust our air vents to make the air flow better.

Can’t recommend them enough, the owner even stopped by to make sure it was taken care of right