Constraction reviews in Austin, Texas

4.8 based on 3639 reviews Back to the listing
    5

    Total Restoration team did a great job on my flooded hallway. From beginning to end, they were VERY communicative and completed the work in record time. I reallyl appreciate the quick response and the timely work!

    5

    I can't say enough about how Total Restoration of Texas helped me with through the remediation process after the water heater in my attic leaked. In the past, I have used a different franchised company, but when they called me back, Total Restoration of Texas had already completed the project! Their crew, led by Ryan Cook and Daniel, was amazing. They first assessed with a sensor the extent of the water damage so they would know exactly what had to be removed. The crew that did the demo were very nice and professional and the company even recommended a plumber, Edwin Diego, who was $500 cheaper than one I had called to replace the water heater. Additionally, Rhino Restoration gave me a very competitive quote for the sheetrock repairs. Luckily, I had extra hardwood, so the repairs are undetectable! Another thing that impressed me with the demo was that they totally sealed off the hallway area with heavy plastic that had zippers so all the dust would be contained in that area, and they had all the trash removed the next day. Ryan, Daniel, and team are all extremely hard workers and everyone constantly kept in touch with me via phone and text during the project, that was quickly completed. Thank you SO much!

    5

    We had a pipe burst under our bathroom sink and we had to have Total Restoration of Texas come out to dry everything out for us after quite a bit of damage was done to the drywall, cabinets, and floors. Daniel came out quickly to assess the damage and then came back with his crew to get to work. Daniel and his crew were professional, they were mindful and careful with our stuff, and Daniel always showed up whenever he said he would. They made a stressful situation less stressful and easy to navigate. I hope to not need water mitigation again in the future, but if I did I would not hesitate to call TRT.

    5

    After our air conditioner drainage clogged the sink in an unused bathroom, I called Total Restoration of Texas for a second opinion on the current moisture levels and assessment of the repairs needed before moving forward with the demolition. Jason was so understanding of my situation and sent Ryan out to take readings and explain the situation. Jason’s understanding and Ryan’s clear explanation gave me a much clearer picture of what I was dealing with. I would totally recommend this company and they will be the first call I make (after the plumber) should I need water restoration in the future.

    5

    I can’t recommend Ryan highly enough! He provided exceptional professional services for water remediation after a leak in my home. From the moment he arrived, Ryan was prompt, courteous, and clearly knowledgeable. He assessed the situation quickly and got to work right away, ensuring the water damage was addressed thoroughly and efficiently.

    What really stood out was his timeliness and attention to detail. Everything was handled with care and precision, and he kept me informed every step of the way.

    If you need someone reliable and professional for water remediation, Ryan is the person to call!

    5

    Five out of five stars! I highly recommend Texas Restoration.

    We experienced a significant flood in our downstairs area while we were away from home. Upon returning and discovering the damage, we immediately searched for a highly qualified, responsive remediation company. After reading numerous five-star reviews and learning about Texas Restoration’s solid reputation, we decided to give them a call. From the very first phone conversation, Jason was professional, knowledgeable, and empathetic. In under an hour, he had a dedicated crew at our property to remove damaged flooring, baseboards, and other compromised materials, and to set up fans and dehumidifiers to hasten the drying process. In the process, they also identified a minor mold issue underneath our sink. They guided us through that process, remediated, and cleared it quickly allowing us to secure a clearance certification.

    Their professionalism, quick response times, and expertise were apparent throughout the process. They kept us informed of each step, patiently addressed all our concerns, and provided peace of mind when we needed it most. Their efficiency not only reduced further damage but also allowed the restoration process to begin much sooner than expected.

    We are extremely grateful for Texas Restoration’s exceptional service and would confidently recommend them to anyone seeking prompt, reliable, and highly professional remediation work.

    5

    We had an urgent need for mildew/mold remediation in our bathroom. We called Total Restoration who immediately dispatched a crew to inspect our issue. They thoroughly resolved it and completed a multi-step solution in no time. I was very impressed by their professionalism, service, and workmanship. If you ever need any work done, they’re the ones to call!

    5

    I was concerned about a roof leak causing damage to my ceiling, and called Total Restoration on a weekend. The owner answered my call and had a technician at the house within a very short time. The tech was professional, knowledgeable, and within a matter of minutes located the source of the leak and ensured no further damage was done. I very much appreciated the quick response time and clear explanation of the problem and the fix. I highly recommend this company.

    5

    We consider ourselves very lucky to have found Total Restoration of Texas the afternoon when we were alerted to a water disaster in my daughter's condo. Water from a unit above our condo collapsed the ceiling and soaked the entire unit. After speaking by phone to Kylie, we felt confident they were the company to go with and Ryan came within the hour of being alerted to the damage. These folks are beyond responsive and they literally "take the plunge" and get it done. Ryan had his crew working immediately and effectively. Once the mitigation work was coming to completion, we were also lucky to work with Jason to get a detailed bid to put the entire place back together again "as though it never happened." Jason took the bull by the horns and led his team to complete the restoration in record time. Almost all decisions were made by phone and email. A few were in person, with the flooring and tile company they recommended and we found that to be a very efficient process. We found the quality of the work to be outstanding - the first time - as Jason clearly inspected the work before having us check it. Kylie managed making sure we had what we needed for insurance and was fantastic at helping select finishes and paint and kept the process rolling at all times. Five stars plus for the communication throughout the process with everyone at Total Restoration. These folks care about the work they take on and they care about their customers.

    5

    I called the number listed and someone answered right away. He was extremely kind and helpful. While their company does not specialize in the services I requested, the person I spoke to gave me some very helpful advice and free consultation. I would not hesitate to choose this company if I ever need mold remediation or water damage treatment in a residential setting.

    5

    This is who you call for water restoration.
    Ryan has come to our home twice (we’re not very lucky 😅), and both times he assessed the issue with care, honesty, and real expertise. He walked us through exactly what was happening, showed us where the water was coming from, and explained every step of the mitigation process.

    They responded quickly, worked efficiently, and treated our home like it was their own. If you’re stressed and dealing with a leak, this is the company you want in your corner. Highly recommend Total Restoration of Texas and Ryan for any emergency water or flood damage.

    5

    So thankful for this team! And for my new roof!

    5

    Excellent service & expertise from start to finish

    5

    Good straightforward communication and easy to work with. Can’t ask for anything else.

    5

    They do high quality work and they are also with you every step of the way! They truly go above and beyond.

    5

    Chris is awesome, very responsive and was even able to come back out for a second job.

    5

    Assisted with my roof repair in a very timely and professional manner. Will call them again for any future needs!

    5

    Great communication and excellent craftsmanship. I’m glad to not have to worry about this new roof for a long time!

    5

    I had them come out to quote a roof replacement and they not only delivered on a wonderful new roof but they took care of multiple other construction jobs that we had on our list. A+ service the whole way.

    5

    Great work, super responsive and excellent communication. They were quick to jump on my roof issues when we had daily rain storms and a leak in my house... I saved them in my phone and will for sure be using them again in the future.

    5

    Paul and his team were wonderful to work with! Reliable, trustworthy and just good folks. I will call on them again when needed and highly recommend you do too!