Electrical reviews in Austin, Texas
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Absolutely Amazing, We can't do our job without you you guys keep up the good work!!!
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Only place in town that had the Square D breaker we were looking for at a reasonable price.
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The staff here is tremendously helpful and courteous. I walked is not knowing what I had and not certain of what I needed. 360 sorted and labled the fuses I brought then found what I needed. The entire time being friendly and efficient. Ether you are an electrician pr not this is certainly the place to go for your electrical needs.
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The electrician arrived promptly, expertly installing new outlets and switches. Their professionalism and attention to detail exceeded my expectations. Highly recommend!
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From the moment the electrician arrived it was clear I was in capable hands The installation was efficient and the attention to detail was impressive They even took the time to explain everything ensuring I felt confident with the new setup Highly recommended
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A friend recommended this electrician, and I'm so glad they did. Arriving within 45 minutes, they efficiently installed new outlets and switches throughout my home. Their professionalism and attention to detail were impressive, ensuring everything worked perfectly. Highly recommend for any electrical needs—truly a top-notch experience!
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The garden glows beautifully, thanks to their expert touch.
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Punctual and efficient, they transformed our outdated outlets and switches in just over an hour. The attention to detail was impressive, leaving everything neat and functional.
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EMSR was contracted through a vendor to install a smart home panel. The entire install was hazardous and inappropriate.
Here is a summary of the issues during install as well as the photos.
1. Gaps were left in the house main circuit panel after the 12 circuits were moved to the smart panel.
2. The electrician from Electrical Maintenance Service and Repair (EMSR) brought two additional people to the job. During talks with a female that showed up. She informed me that she was on the phone with the unemployment office and that she was having problems with them to meet the job requirements to keep her unemployment income. The woman was tasked to do multiple components of the electrical wiring when I checked in with the crew. I really don't feel good about someone that is not full time employed by the company doing this work that was paid for.
3. The company did not communicate with the electrician effectively to let him know which smart home panel was being installed. This led to some negative comments from the electrician about the failed communication and possible issues with the install because he wasn't adequately prepared or supplied to do the job.
4. The company left a large hole cut in the drywall after the job was done. I asked about the coverage of the hole and was told that "usually the customer fills the hole". I asked if it was covered under my install fee and the electrician grabbed the cut-out sheet rock pieces and put them sloppily back in the hole.
5. The job took significantly longer than was originally quoted. This install took all evening.
6. They move a breaker and didn't remove the cover the circuit breaker panel. The panel was applied directly over the circuit so we couldn't even access it. The panel couldn't even sit flush against the wall because of this this.
7. We had another electrician come out to check the work and were told that there are several components of the install that were not performed to code and would not pass an inspection.
Here are some positives:
1. The electrician was overall very nice.
2. The electrician was very helpful in answering questions.
3. The electrician was nice enough to answer a few unrelated Electrical questions without having to do any additional work.
4. The electrician took the time to ensure I was comfortable with the system and that everything was hooked up from the DPU to the SHP2 correctly.
5. Even though the install was long and incorrect, I appreciate deeply that the electrician was willing to take his time and ensure that the system worked correctly and that I was comfortable and understanding of the system before he left. His drive was multiple hours back to home/office. -
From the moment he arrived, the electrician impressed us with his professionalism. Our new light fixtures look fantastic and were installed in no time.
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Reliable electrician with strong expertise. He carefully inspected the wiring and solved the issue efficiently. The work was completed perfectly. I will definitely call them again.
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Outstanding 24/7 emergency electrician service! They responded immediately to a sudden power outage, diagnosed short circuit issues, repaired damaged wiring, replaced faulty outlets, and restored safe power distribution. Their expertise in electrical diagnostics, breaker panel troubleshooting, and surge protection installation prevented serious electrical fire hazards. Highly recommended professional electrical contractor.
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After dealing with a persistent wiring issue, I called in a professional who exceeded my expectations. The electrician arrived promptly, thoroughly assessed the problem, and explained everything in a way I could understand. Within an hour, the issue was fixed, and everything was working perfectly. It's a relief to have someone so knowledgeable and efficient handling these tasks. Their attention to detail and expertise truly made a difference. Highly recommended!
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After a quick chat about what I needed, the electrician got straight to work installing new outlets and switches. The whole process took just under an hour and was surprisingly smooth. He double-checked everything before leaving, ensuring everything was safely set up. It's refreshing to find someone so efficient and reliable, and I'll definitely call him again for future electrical projects.
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I’ve been a partner with this company for some time now and i’d like to share my experiences. The customer service has gone above and beyond on ALL occasions, all the staff are knowledgeable and competent. Venkel LTD is not just a resource, they’ll treat you like family. 10/10 Recommend to anyone reading this.
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Honestly the most professional, fastest, and useful distributor in the area. Tyler specifically handled all of my problems to the T, was punctual and responsive. If i could give more than 5 stars i would, because this supplier has been more than happy to help me on numerous occasions. HIGHLY RECOMMEND :) Thanks again guys!!
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Rick was great to work with. He was on time and professional and charged reasonable prices. I would definitely work with him again.
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Rick Neely with Neely Electrical Services is one of those rare people you keep for life once you find him. I’ve personally worked with Rick for over 15 years, and my bosses have trusted him for more than 30—there’s a reason for that kind of longevity.
He has an ability to solve problems that other electricians simply can’t. Time and again, we’ve brought him in after others hit a wall, and he finds a way to make things work—safely, thoughtfully, and correctly. Beyond his technical skill, he is incredibly dependable, easy to work with, and someone I trust completely to do the right thing.
One example really stands out: our complex had contracted with another company to install EV charging stations, but the project stalled when the city wouldn’t issue permits due to our outdated electrical meters. It could have easily died there. Rick stepped in, identified a creative workaround that satisfied the city’s requirements, and then personally helped navigate what turned into over a year of back-and-forth to get everything approved. His relationships, persistence, and deep understanding of how things actually get done in Austin made all the difference.
He’s “old school Austin” in the best possible way—knowledgeable, connected, honest, and committed to seeing a project through.
I can’t recommend Rick highly enough. -
Rick with Neely Electric was straightforward and honest the entire way through our complex's very stressful time when a 3-story tree fell and ripped the electrical system straight off the exterior wall. Rick drove 100+ miles away just to grab a part that was out of stock everywhere else. On top of that, Rick stayed at our complex an entire extra day waiting on the electrical company to turn the power back on to make sure we were set. By far the most attentive customer service I've witnessed. Thank you, Rick!
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Absolutely awesome! I have had these guys out three or four times over the years for a variety of issues and they always do a first-rate job. Fast, fair, and friendly. Highly recommended!
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Great experience. Able to get service same day. Showed up on time and did fast repair at a reasonable price. Will definitely use again!