Home Services reviews in Austin, Texas

Ladies came in and got right to work! They did an amazing job cleaning top to bottom in our two story home. I definitely recommend their services!

Hortencia did a great job, but this house is too large for one person to clean in a reasonable amount of time! Please assign at least 2 maids for a cleaning! Again, the lady you sent did an extraordinary job.

I am so pleased with the work these ladies performed in our home. They arrived early and after a brief introduction (our first cleaning service as you can tell, lol) the ladies went right to work. It was like they knew the house and exactly what our home needed. They spent about 2 hours doing there thing and my wife and I were very impressed. Thank you Merry Maids and ladies for your service.

To be honest, we had a terrible experience with the first crew that came out. They were meant to do a deep clean and only spent 1.5 hours in our 3000 sq. Ft. home. I’m not really sure what they did. However, Merry Maids handled it very professionally and sent a new crew out immediately. This crew was AMAZING! Lynn and Sandy. I will request them going forward!

This cleaning company is fantastic! My mother hired this cleaning company for my wife and I as a move in clean. They did an excellent job making my home spotless. The team was professional and punctual. I highly recommend them!

They were referred to me by my realtor. I was very impressed with their work from top to bottom. The managers of this branch both made unsolicited personal trips to my home on a Saturday. They wanted to ensure the work was done to my satisfaction. Also, what they quoted, is what they charged. I personally felt they did more than a typical job for a house with my specifications. I voluntarily paid extra because they absolutely deserved it. Definitely will hire them again.

The ladies are very sweet and always pay attention to detail. I've been using merry maids for over a year now and I really appreciate them.

The crew showed up on time, the customer service from the staff on the phone was great. I had another crew scheduled but they canceled on me last minute. I called Merry Maids and they were able to get me on the schedule right away. I then had to reschedule them to come out the following day because the water had already been turned off on the property. This was for a move-out cleaning. I will definitely call this company again and recommend them.

First off I just want to say how grateful I am for Merry Maids for coming to clean our home. Sometimes life gets crazy and sometimes you don’t have the energy to clean your own home. My home was definitely in need of a deep clean and some much needed TLC and that is exactly what the ladies that came to clean were able to do. They made sure our home was super clean from top to bottom. The service the ladies provided was top notch. Thank you merry maids ! I will be reaching out for more cleanings in the future :)

We have a house that began small, built in 1865 and NOT one of the pretty mansions here in Taylor, Texas, but a one story with many rambling add ons, hard wood floors. The job done today just astonished we two old people who are very messy, but now are motivated to stay clean! Thanks so much to MerryMaids!

Thanks to the ladies that helped me today. You all did an amazing job! I had surprise guests coming in for the weekend and had a one time cleaning because I could not get it all done by myself. If you book with Merrymaids please don’t forget to tip them they split their tips, just wanted to put that out there, don’t forget to tip big people that help you.

Competent, cheerful, efficient, thorough and reliable. What more could you ask? Didn't shop around when I decided to have our house professionally cleaned; I went directly to Merry Maids and am fully satisfied with my choice and their service. Thanks for your good work.

I’ve been a customer for years and remain incredibly pleased with my decision. It’s so nice to come home to a clean house and know that’s one less thing to worry about. Customer service (the few times I’ve needed them) is prompt and professional. We feel lucky to have Hope and Amber as our regular cleaning team. They are friendly, polite, and do a fantastic job. Even our dogs love them! Highly recommend!

We had agreed to the 10 cleaning services to avoid the initial cleaning fee but would rather pay the fee than have several more sub-standard cleaning services.

We were initially impressed with the first home cleaning but their standard quickly dropped after that instance. Their subsequent cleanings were of the same duration but diminished quality. We then needed a move out cleaning done but ended up cleaning up after the cleaners! The home was empty and the sinks/tubs were still clean from the prior weeks cleaning. Baseboards were filthy, fans dusty, blinds dusty, corners had cobwebs…. Upon inquiring we were told it was a 2 hour cleaning service. I could have cleaned it single handedly in under 2 hours. Sadly, they could not come back to finish the job since we had already relinquished access to the home. We were reimbursed a portion of the cleaning because they initially forgot to do the stove and refrigerator.

We also had issue with the cleaners throwing out items that were not trash during regular cleanings. It was also difficult to communicate with the cleaners since my Spanish, and their English were poor. If residents will be home during the cleaning, the cleaners should be able to communicate effectively. In my case, basic English would have sufficed.

I would not recommend this company.

Diana's team did everything I asked them to do and they were very nice.

Best quality cleaning service in Austin! House use to be dusty but now feels very refreshing and counters shiny because of Merry maids !

Athena was excellent. best I have seen from Merry maids [and all your employees have been great] she was very comprehensive and a pleasure. please send her each time if possible.

I had Merry Maids come out and do a deep clean. They did an excellent job! It was so nice coming home to a clean house. I plan on having them back every week.

Loved the service! The team did an awesome job super friendly from start to finish and left everything looking great. I’ll totally be recommending you guys!

Their customer service to set things up as a new customer was excellent - very responsive and pleasant to work with. Hope and Amber were the crew that came out for my first cleaning and they were fantastic! We had a lot of dust built up, just one of those things I never seem to be able to get to, and they got it all. And they did a great job with everything else as well (vacuuming, toilets, tubs, mopping, etc.), they were very detailed!

If this is an indication of future cleanings (I set up a monthly cleaning), I'm very glad I chose Merry Maids. I originally set up service with another company, but had problems with their customer service which led me to comparison shop some more and find Merry Maids. Glad it all seems to have worked out.

Merry Maids recently completed a move-out cleaning for me, and did an impeccable job! They stayed until the job was complete, and far exceeded my expectations. I highly recommend Merry Maids for your deep cleaning needs.