Home Services reviews in Austin, Texas

Great communication!
We needed an urgent deep clean of our new office and we received a great service. We also needed help with our cloged toilet and it only took the APCS just 1h to fix it.
We are very happy with the service.

We have been working with APCS for years now. A well-organized company, attention to the smallest of details & their customer service is fantastic. They keep our space looking well-kept and organized.

As a small business owner cost and efficiency is key. APCS went out of their way to accommodate to my schedule, budget, and most of all the courtesy they've shown to ensure cleanings were completed above expectations! Highly recommend and cannot begin to express the gratitude I feel for having these tasks taken off my plate!

It’s been a nice experience working with apcs for over 5 years. They have an awesome customer service and professional cleaning every day in the facility.
They also very good on extra projects like windows cleaning, floors and carpet cleaning

We enjoy working with APCS. We use them for our main office in Austin and also for the one we have in Round Rock.
Being a tech company, we prefer email vs phone calls and their response time via email is extremely fast. We get a response within the 1st 30 minutes of our request. They have competitive prices, great staff and the best customer services in the janitorial industry.

Austin Professional Cleaning Services provided me a level of service that exceeded my expectations. The level of professionalism and quality they provide is so unexpected in this field. I’ve used so many maintenance companies that have not provided the services promised and APCS was able to pick up where the other left off and really provide me a level of quality and service.

Such a pleasure to work with this company! affordable pricing, friendly service, punctual (this is very important to us). APCS created a custom cleaning plan that suited our needs and above all our budget! Absolutely recommend for any of your cleaning needs, they are literally a one stop shop!

After countless searches and trials with different cleaning services, I finally stumbled upon Austin Professional Cleaning Services—and what a find! From the very beginning, their professionalism shone through. Scheduling an appointment was seamless thanks to their user-friendly website, and their customer service, under the attentive leadership of Camilo Kawas, was exceptional. Every concern of mine was addressed with utmost care and attention.

The cleaning team arrived right on schedule, fully equipped and ready to tackle the job. They were thorough, efficient, and paid close attention to detail, transforming my office space into a spotless, inviting environment.

What truly sets Austin Professional Cleaning Services apart is their superior cleaning standards. They followed up after the service to ensure I was completely happy with the outcome.

I cannot recommend Austin Professional Cleaning Services enough.

Austin Cleaning Services cleaning team is the epitome of professionalism and efficiency. They showed a deep understanding of the cleaning needs and went above and beyond to ensure the workspace was not just clean, but maintained. What really stands out about Austin Cleaning Services is their attention to detail. Every corner of the space, from the reception area to the individual workstations, was given special attention.

Their staff is friendly, punctual, and respectful of our work environment, causing minimal disruption to our daily operations. They use high-quality cleaning products that are effective yet environmentally friendly, a testament to their commitment to sustainability. Their exceptional service, coupled with their commitment to customer satisfaction, makes them a top recommendation for any business looking to elevate their cleaning standards.

I am highly impressed with the efficiency and professionalism of Austin Professional Cleaning Services. Their prompt responsiveness to emails and swift action in addressing any issues demonstrate their commitment to customer satisfaction. The staff members are exceptionally attentive, ensuring that every detail is taken care of to meet the client's needs. Moreover, their competitive prices make their services even more appealing. Overall, I highly recommend Austin Professional Cleaning Services for their top-notch service and dedication to excellence.

Have worked with APCS since 2019. Have never had any complaints about their staff or services provided. They are locally owned and operated and do a fantastic job of keeping the office clean. Thank you APCS - looking forward to working with you for many years to come.

⭐⭐⭐⭐⭐

I can't express enough how impressed I am with the exceptional service provided by Austin Professional Cleaning Services for our apartment community's hallway and amenity cleaning. From the moment they stepped in, it was evident that they were committed to excellence.

First and foremost, their attention to detail is unparalleled. Every nook and cranny of our hallways and amenities receives thorough and meticulous cleaning, leaving them spotless and inviting. The floors gleam, the surfaces shine, and even the air feels fresher after their visit. It's truly remarkable how they manage to maintain such high standards consistently.

What's equally impressive is their professionalism and courtesy. The cleaning staff is always friendly, respectful, and discreet, ensuring minimal disruption to our daily routines. They work efficiently yet effectively, never compromising on quality. It's evident that they take pride in their work, and it reflects in the results they deliver.

Overall, I can't recommend Austin Professional Cleaning Services highly enough. Their dedication to excellence, proactive approach, and professionalism consistently leave owners and guests impressed. If you're looking for a cleaning service that goes above and beyond, look no further than Austin Professional Cleaning Services. They're simply the best in the business.

I've been using APCS for the past 5 years, and I couldn't be happier! Their team is always punctual, professional, and meticulous; never had any issues. They take care of our M-F evening cleaning and provide us with a day porter for our building. Their attention to detail and commitment to customer satisfaction make them the best cleaning service I've ever used.

I am thoroughly impressed with thee services provided buy Austin Professional Cleaning Services. After a detailed walkthrough, they provided a comprehensive work scope that demonstrated their commitment to precision. What sets them apart is their excellent communication – they consistently respond to all my questions promptly. The cleaning team they scheduled for me is not only professional but also incredibly efficient. I appreciate the reliability of their consistent cleaning services. Overall, they’ve been a delight to work with!

I have used Austin Professional Cleaning Services at multiple properties for the last few years. They do an amazing job and have high expectations from their cleaners. They communicate any changes and frequently check in. I have recommended them to all of my peers and I know a number of our sister properties have changed over to them as well. Highly recommend using their services.

Very professional and best price in town.
Thank you Yadira!

You get what you pay for and with these folks, you don't get much. They are very unprofessional, are not respectful of your living space and your personal property/belongings/items, don't clean well at all, and overlook and miss things all the time. Then when you ask them to rectify and correct it, all you get is excuses, a trail of unnecessary and very 'blamey' emails or comments, and they always try to push the 'blame' back on you, the customer. - - At first though, the lady (Yadira) may say she will come and take a look at the problem, and will make a scheduled appointment with you to do this, but then she or someone will just show up anytime- and NOT at the scheduled time or even the scheduled day she made the appointment for! - BAD!! - - If a cleaning company continually does not do what they are supposed to do and constantly overlook things, then things are NOT good!! Do yourself a favor, and pay a bit more and look elsewhere for a better cleaning company! - Very bad and unprofessional!

Spam

I hired Maria to do a deep cleaning before my renters moved in. I was explicit that it was a moving clean and not a traditional cleaning like she had done in the past. She agreed she could come wed before my renters moved in. The day before and the morning of I tried to contact her with no response. Finally she responded and said she was coming at 1:00. Then she texted at 1:33 to say she was running late at another home and would be there at 3. Then at 3:47 I texted to ask her progress and she said she was 15 mins away. She didn’t end up arriving until after 5. When she arrived she notified me that it would be $450 for two people for 4-5 hours. I reluctantly agreed but didn’t have a choice since my renters were moving in the next day. I gave her instructions on what needed to be done and left her to do the work. She texted 3 hours later and said the work was done and charged me $487 when she did not spend 4-5 hours at my house. The next day my renters arrived and sent pictures of the house. There was a roach which I had seen the day before in the bathroom still on the floor next to a cap and hair. There were hand marks on the windows on the inside and the drawers had not been cleaned among other stuff. All of which I had directed her to clean. When I called to complain she denied not doing the work I paid for and did not offer any refund. Victor called to talk to me and he defended her and told me lies that I gave proof to the contrary and told me “this is Austin” as if I should be ok with paying way more for less quality. Btw I have lived in Austin for 14 years and don’t agree with his statement. Again no offer of refund. I do not recommend ever using their services.

This is our first experience with Merry Maids and everything went very well, from the initial contact, to the estimate meeting at the apartment, to the deep cleaning. Our son wrote to us: "They came in a whirlwind and I don't think I've ever lived in a cleaner space. Wow." The cleaning service will be returning every other week and we are looking forward to remaining Merry Maids customers. We are so pleased.

Our home looks, smells and feels amazing!!!! They did an incredible job!!! We are so happy to have signed a contract! Thank you Merry Maids!!!!!