Home Services reviews in Austin, Texas
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I cannot say enough good things about this company! They completely revamped my backyard. My backyard was a complete mess, actually, a trainwreck to put it nicely. It originally had a deep grade/slope with several septic lines visible. They first cleaned up all of the oak trees in the backyard. Then they built a retaining wall and leveled my backyard. They brought in four ( I believe) trucks of dirt to get it leveled. The guys on the crew were fantastic! Really, they were second to none! They worked fast. They were very friendly and answered all of my questions. The owner stopped by a few times to check the progress. Once the backyard was leveled, they landscaped my backyard to perfection. I would highly recommend Sullivan's. My neighbors have stopped by to see the difference. They were speechless. They couldn't believe it. Their pricing to get the job done was fair. That's really all you can ask for. From the people that worked in the office (Gabriella), to Greg who came over and provided the estimate, to Ryan checking in from time to time, and to the guys on the crew, I wanted to say thank you for an incredible job.
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The sullivans teams that service my yard bi weekly have always been very professional, punctual, and detail oriented. All my requests are well received and prioritized with quick turnaround time. I highly recommend using Sullivan’s for all your landscaping and lawn maintenance needs!
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They upgraded one side of are house for rain and gray water usage. They did a great job.
Also put metal edging around are front garden. -
We have had a fabulous experience working along side Sullivans Landscaping for the past few years. Ryan, along with his experienced team (shout out to Natalie and Alex) are highly proficient in their field of work and deliver top tier customer service, and quality of work. I highly recommend this company for all of your landscape and design needs. Thanks Sullivans!
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Words cannot express how pleasant it was to work with Ryan and his team! His professionalism, punctuality, and passion in his job shows with every single landscaping project that he has done for my family and I. This is the only landscaping company I trust, and strongly recommend!
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Sullivans Landscaping helped create a fantastic layout for our million dollar, new build. I work for a construction management company and connected with the owner and designer to come do a site visit. It was all smooth sailing from there. The owner, Ryan and in house designer, Shab were incredibly knowledgeable, professional, and catered to our wants and needs for the property! Shabs design was very well thought out, and we appreciate the fact that they have everything itemized in order to add or deduct based on cost and satisfaction. We will definitely be using them again in the future!
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Ryan Sullivan and team did a landscaping job for us and the work was outstanding. This was a pretty big job involving lots of rock including flagstone. We had a vision of what we wanted done and the end result exceeded our expectations. The crew was very good and the operations manager OJ made sure everything was top notch. Scheduling and communications were also very efficient, and Natalie was a pleasure to work with. End result was a very nice backyard patio with river rock beds feeding off of it. Highly recommend Sullivan's Landscaping & Lawn Service.
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Sadly I have to update my review to reflect a more poor experience. Initially had a very good experience with the team and they were professional and courteous. After paying my partially finalized bill prior to all the work being completed is where I feel they just stopped responding. I hate leaving negative reviews but here we go.
The initial service scheduled in May of 2022 was for irrigation maintenance. The gentlemen that came out was fantastic and noted they would have to rent a machine to try to find an irrigation box in the yard as our map on our sprinkler system was wrong. This is perfectly reasonable, happy to pay. The subsequent service they came out and was able to find the box and it was noted there was some rodent damage. I was not at home and was sent a text saying they will need to order some additional wiring and would come back to finish it. Perfectly fine, order what you need to, I will be happy to pay. Some time goes by and no update on fixing the wiring. I go and check the box and it remains damaged. I call Sullivan's who had no idea I was still awaiting service.
In the meantime, whereas my backyard sprinkler was previously working, it no longer is.
I am unsure what to make of it. They had originally been communicating very well but suddenly stopped responding. I had gotten a quote from them for some landscaping and was going to move forward but as the irrigation stuff stalled, I ultimately chose not to move forward. I do feel maybe this is retribution? Unaware. It may also be the company is just busier with larger projects--which in that case is reasonable. My main issue is don't start a service and then punt it out a month.
I will say this, I think if you are doing a big project, they probably are a good company to work with. If you need minor work done, I would look elsewhere. -
Sullivan's is fantastic. We had a relatively involved project with landscaping, grading, masonry, a fire pit, and more, all around a recently installed pool. The handled the job with the utmost professionalism. Hat tip to Alex for managing the project and being very available for every contingency. And Ryan did a great job with the design.
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We have used them on several occasions for landscaping and they always do a great job! When we started our backyard had zero landscaping and we weren’t sure where to start. Ryan did an excellent job designing a beautiful but low maintenance yard and dealing with all my questions and last minute changes. They don’t cut corners and take the extra time to make sure things are done correctly. They are responsive and reliable. Also Natalie the office manager is amazing and such a pleasure to work with!
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We loved working with Sullivans. They transformed our front and backyard. There were a few issues that came up along the way but they were quick to fix them. That shows the true character of the business.
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Excellent Experience with Sullivan’s Landscaping! Recently completed a landscaping project with Sullivan’s. Scheduled on site visit. Discussed what we wanted. Received guidance and recommendations from Ryan and Natalie. Received an estimate within 2 hours!
Job Scheduled and completed two weeks later. They are Efficient and Professional both in the office and on site. I will use them again and recommend them without any reservations.
Dave Corna -
Sullivans Landscaping exceeded all my expectations. Ryan, the owner, knows his stuff and has an eye for design. He's personable, professional, and listens from the first contact to any needs thereafter. His crew was neat, friendly, and efficient. I've had a lot of improvements on my house recently and the Sullivan team was, hands down, the best of all the contractors. Please don't hesitate to give him a call. You'll have the best looking lawn on the block.
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Been working with Sullivan’s landscaping for the last 3 years and they installed a large patio and then continued doing our weekly maintenance service and we couldn’t be happier.
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I use Sullivan’s for my new landscaping installs as well as lawn maintenance at my rental properties. They are very organized, communicate a lot and do a great job, They provide an exceptional service. Most landscaping companies only do one or the other, but they are full service company.
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Great experience from beginning to end. Jimmy, Sendry, & Antonio paid attention to detail. Highly recommended!
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My front yard needed a major makeover and they did a wonderful job with the design and the landscaping! Also got the job done in a very timely manner with no complications.
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I was very pleased with the service, from the first contact setting up the appointment to the customer service received. Shelby and Alex were very friendly, helpful, professional and thorough. I like using locally owned companies and knowing the tech that is coming out. I will definitely use Sullivan’s again if the need arises.
Thank you, -
Sullivan's transformed my backyard from barren wasteland to Chip and Joanna-worthy oasis. Ryan and team executed flawlessly on my design ideas and made it all happen in less than a day! It's been less than 24 hours since they completed the job and multiple neighbors have already stopped by to compliment my new and improved yard - even the dogs are happier to spend time outside with the new lush grass and modern landscaping. Well done, team, and highly recommended to anyone looking for an upgrade!
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I hired Sullivan‘s landscaping and lawn service and had Ryan the owner come out himself to consult with me. He was on time, arrived wearing branded attire and pulled up in a company vehicle. He was very professional and asked me many questions so that I could participate and tell him exactly what I was looking for. I felt heard and listened to more than the other two companies that I called. Even though he was a little bit higher in price, he also was the most professional which led to my decision to hire them. After finishing the job, I hired them again less than a year later Because finding a reliable company can be very challenging. They did some concrete work and steel work for me in a very timely manner with a fair price, leaving me with an overall exceptional experience. I no longer have to interview multiple companies every time I need something done at one of my properties. You’ve done a great job, Ryan! Keep it up.
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Working with Sullivans was a great experience from start to finish. I was considering a new patio but had no idea what the cost might be. They walked me through several options at different price points, clearly explaining the pros and cons of each without any pressure. I ultimately chose a composite deck, and they delivered exactly as promised, arriving on time and even finishing the project a day early. The final result exceeded my expectations!