House Cleaning reviews in Austin, Texas

Just wow, everything is so shiny! The maids did a great job and I was really impressed with the attention to detail, hight recommend!!

This is the 3rd time we’ve had Maria Elena come clean our apartment and she’s been phenomenal every time. The quality and service has been good that we signed up for the monthly cleaning. Highly recommend Austin’s Maid Service.

Scheduling was easy and pricing is transparent. The cleaners did a phenomenal and thorough job on the deep clean. I had this scheduled for my elderly in-laws and they said that the cleaners were efficient, polite and that the house has never looked better! Will definitely be sticking to the reoccurring service that was offered by the friendly and amazing scheduler!!!

I loved my house cleaner from Austin Maid Service. She was always on time and did a thorough job. I tidied my home so they could get to the spaces with ease and she always put pack my things more organized than I had left them. The beds, towels, and bathmats were always so neatly displayed. It's little details like that that make this service top tier for me.

I requested a hard pair with my cleaner Augustina. She always did a wonderful job. I recently moved and have recommended her to all my friends. Since I moved out of state I have gone through a few cleaner trials and no one else has compared.

AMS is very responsive and helpful. Great customer service.

Friendly reminder - always leave a tip!

My experience with cleaning services in the city of Austin is that there are all varying degrees of price and quality. By far, the best quality at the best price can be found at Austin's Maid Service. I used their service regularly for a few years and recently hired the team to do move out clean on my home. So pleased with the attention to detail and professionalism! Thank you for being a business I can rely on.

Great service! I was in need of a last second move-in cleaning and they were very accommodating. Will definitely use the service again in the future!

The process of booking the appointment was easy and the service was excellent. The lady that cleaned took her time and was thorough and friendly too.

Argelis was amazing! My home is sparkaling!! The rest of the support team have been wonderful. I will be a repeat customer!!!

Sparkly Maid Austin was fantastic! They have excellent communication and customer service, Elisse made the process very easy and I was able to book quickly and efficiently. Melani helped me with a move- out cleaning for my old apartment over the summer and made the place shine like new again, and then I had a great experience with her in my new home! The house was spotless and made everything look and smell so good. I look forward to continuing to use this business and would recommend!

We contracted them in advance to come clean on Saturday. Received an email confirmation. The time had passed and they had not shown up. When I called they said i had changed the date for two weeks in the future. That is a blatant lie. I have a broken hand and needed help that day. She insisted I messed up on my dates. So I cancelled them. They later called back and asked if they could send someone later in the afternoon. I had requested that the person be able to communicate in English and they said she was only fluent in Spanish. So I wrote down a list of what I wanted done and sent in email. They rescheduled for 3:00.
then they said she was running late and it would be 4:00. Then a new confirmation email came that DOUBLED the original amount of the charge to almost $500.00 for a 2/bedroom apartment. So I cancelled for the last time. Worst customer service ever. And a wasted day.

Fantastic service! Melani was very thorough, respectful and professional- will definitely use Sparkly Maid Austin again!

They did an amazing job with our move out cleaning. Some areas I was sure they wouldn't be able to get clean and they did it! The floors looked almost better than when we bought the place and everything was left as clean as possible. The communication was also incredible, especially when one of our ceiling fans came loose and was hanging by 2 wires! They contacted me asking if I wanted it left as is or taken down. I'm so glad no one was hurt.
I would definitely recommend them for a close out deep clean.

Absolutely a wonderful cleaning experience. Best ever. Lorena did a thorough job & had a very professional & kind demeanor. Thank you. Highly recommend.

I highly recommend her cleaning service. She is a very responsible, detail-oriented, and punctual person. She always leaves my home spotless, paying attention to every corner. Her work is consistent and of high quality, making every space look like new. Additionally, she is very trustworthy and respectful. I am very satisfied with her work and will definitely continue to rely on her excellent service. Highly recommended!

Carmen has done a great job both times she has cleaned for us. Prompt, efficient and a very nice person. So glad to have found Sparkly Maid!

Above and beyond excellent service from Juana! She cleaned my relatively small apartment very quickly and thoroughly. She definitely went the extra mile in her service!

I really liked it because they offer deep cleaning services in a single day, including the removal of furniture and dishes if necessary. Employees highlight the punctuality, professionalism and attention to detail of their team. In addition, the quality-price ratio is very good, which makes you satisfied with the finished service.

Sparkly Maid did a wonderful job on my apartment! I had a ton of dust build up on the ceiling fans and they were able to clear it all. Communication was excellent and staff was friendly. Would recommend the standard cleaning services for sure.

I was absolutely blown away and impressed by the service I received! So much attention to detail went into the cleaning and it was really appreciated. My husband and I both felt the service went above and beyond and exceeded our expectations. Will absolutely be booking again!!

I loved the service, very professional, they did everything as I asked, without a doubt the best cleaning service I have ever had, clearly I will hire them again, highly recommended and trustworthy.

Amazing communication before, during and after the cleaning. They go the extra mile with customer service. The cleaning was one of the best I’ve seen- Lorena was very thorough and did immaculate work. I will absolutely use Sparkly Maid from here on out.