HVAC reviews in Austin, Texas

I hadgas logs installed but couldn't use them because my chimney had debris in it.
I decided to check with Duct-x and called to leave a message on Sunday evening, but Johnny answered my call and we made an appointment for the next day. He came on time and was very thorough with his inspection. We made a plan, he ordered the parts and was ready to do the work within a week. Today he came and made the repairs. The service could not of been better. I highly recommend Duct-X!

I couldn't be happier with this service. I got a text confirmation of the appointment, the guys called when on the way, he walked me through all aspects of the inspection and eventual repairs, and was able to make all of the repairs within a few hours. He even showed me the before, during, and after pictures and videos of the work being done. If I ever need a chimney, fireplace, or duct service again, I know who I'm calling.

I recently had the pleasure of using Duct-X for an air duct repair in my home in Austin. The team at Duct-X was professional, efficient, and thorough. From the initial consultation to the final walk-through, the team was able to clearly explain the process and address any questions or concerns I had. The repair work was completed in a timely manner and my air ducts are now functioning perfectly. I highly recommend Duct-X for anyone in need of air duct cleaning or repair services. The team at Duct-X truly cares about their customers and it shows in their work. Thank you Duct-X for a job well done!

We hired Duct X to clean our air vents for the first time ever on a house built in 1980’s. This was a big job overall.. The tech, Ernesto arrived on time, was so friendly and informative and gave a very fair quote for the work to be done. After we accepted the quote they were able to complete the job the same day!! This was incredible as we have kids and it’s impossible to schedule housework to get done! Samuel was extremely helpful when it came to breaking down the quote and work to be done. Their team did a full cleaning and also included some preventative maintenance. I would highly recommend this company!!

Noah from Duct X is awesome. We wanted to get our chimney inspected before use, and they recommended a Stage 3 cleaning and some additional safety work. This was the costliest of the cleanings, but we felt comfortable knowing that the chimney probably had never been professionally cleaned before. The team even gave us a couple of discounts to help us feel better about the price! Noah explained everything in great detail, answered all our questions and made sure we understood every step of the process. The only snafu was being rescheduled last minute because of the freeze, but they were able to work us in around our schedule for the week after. Would highly recommend this team!

Sam just left my house after doing a tremendous job in cleaning my dryer vent. He thoroughly cleaned the vent and replaced the connector from the dryer to the vent.

Sam called to let me know they were running late from an earlier job and then called back when they were on their way to my house. Sam is professional and personable. I will definitely call Duct-X if I need their services in the future. Duct- X exceeded my expectations. They cleaned and sanitized my dryer vent. They checked the temperature of my dryer after cleaning. It was 120 degrees. Great for my 16 year old dryer.

Mikel and the crew did my fireplace restoration job and install a new gas log system, everything looks awesome and working perfectly, thanks guys!

I had a great experience with the people of Duct X. Isaac and his associate did a phenomenal job of inspecting and repairing my fireplace. They explained what they were able to assess and what they could do about it very clearly and I never felt like they were trying to pull anything. I knew exactly what I was paying for. Not to mention, they didn’t take long getting it done. The results were a phenomenal job worthy of 5 stars, just in time for the holidays!

Duct X provided excellent service when it came to cleaning and maintaining our chimney. Their technicians Johnny and Assaf were knowledgeable and efficient, and they left our fireplace looking like new and most importantly left no mess. We appreciate their attention to detail and would highly recommend them to others in need of chimney services.

Awesome job! Efficiently fixed my chimney & crown for an affordable price. Highly recommend using Johnny & Joseph!

I had an excellent experience with Duct X. The office staff was great in communicating about booking and scheduling. Assaf arrived on time, was knowledgeable and took the time to explain everything I needed to understand about my fireplace and chimney. I will definitely be using Duct X for all of my future chimney cleaning needs.

We were very impressed with Duct X's prompt and professional service. Our fireplace was not functioning properly, smoke kept coming back into the house but Duct X's service techs were able to diagnose the problem and fix it quickly. They also gave us valuable tips on how to properly maintain our chimney to prevent future issues like the ones we had. We will definitely be using Duct X again in the future.

Duct x delivered an outstanding chimney service that surpassed all expectations! From their expert assessment to the meticulous cleaning, their team showcased unparalleled professionalism. With prompt communication and exceptional results, I highly recommend X Service Pros for anyone in need of reliable chimney care.

Great costumer service they took care of my chimney on the spot will you experience loyal and friendly

Absolutely fantastic service from Duct X! From start to finish, their team was professional, punctual, and incredibly thorough. Our chimney was in desperate need of a clean and some repairs, and Duct X handled everything with expertise and care. They took the time to explain the process and ensure our home was protected throughout the cleaning. The technicians were friendly, knowledgeable, and left the area spotless. We noticed an immediate improvement in our fireplace's performance. I couldn't be happier with the results and highly recommend Duct X to anyone needing chimney services. Five stars all the way!

Recently hired David from Duct X for chimney cleaning and firebox repair, and I am extremely satisfied with their service. David did an excellent job cleaning my chimney and ensuring its safe operation. Their firebox repair was done professionally and efficiently. The team at Duct X was knowledgeable and friendly throughout the process.
They kept my house clean and treated it with the utmost respect. I highly recommend their services for chimney cleaning and firebox repair. Great job, Duct X!

Just had work done from Duct-X (Johnny and Joseph) and they were awesome. Quick, thorough and responsive. Explained each detail where I understood what would be done. Highly recommend.

They cleaned all my Duct work and did a wonderful job. I would highly recomment them.

First of all it’s nice to finally find an honest contractor who stands by their price quote, their timeline and the work done was pristine. They worked on my chimney and air ducts and the work was done really well, pretty quickly, home left clean with a guarantee of quality. They even offered to fix a few small things around the house without charging extra.

They came out quickly and the technician was very friendly but the service was so so. The technician got soot marks on my light-colored rug and when I called them about it, they insisted the technicians always roll back the rugs before starting so it couldn't have been him. Luckily, I had taken a picture of the technician cleaning the fireplace kneeling on the rug, so I had proof and the company said they would pay for a cleaning. I had to request the aerial shots of my chimney. Also, there was a cracked panel in the back. They told me if I didn't replace it, it could warp the fireplace behind it. One cement panel and they quoted $1,200 to replace it. Absurd. The panel at Georgetown Fireplace and Patio was $300, and it would take maybe 20 minutes to cut it to size. I got a second opinion from another company who said I could probably get by without replacing it, but if I did, they would charge me $400-$500 to replace one panel and $1,200 to replace all 3 panels. Major price gouging by Duct-X. I wouldn't hire them again.

Isaac, Johnny, and Asaf were great at repairing my chimney and getting me setup with a swanky and safe ceramic gas fireplace. Super communicative, friendly, and explained what needed fixing and why, and things to look out for maintenance in the future. Very much appreciated their quality of work and services, and will hire again in the future!