Landscaping reviews in Austin, Texas

Exelente lugar.

Excelente equipo de trabajo

buen lugar se dedica a la construcción y mantenimiento de jardinería

Un lugar donde encuentras todo tipo de plantas árboles y todo lo que necesites para embellecer tu jardin

I’ve recorded my interaction with North that I have attached to this review.

My HOA contracted this company to maintain the grounds of our property, and I don’t usually care all that much about who comes out to cut our grass, but ever since we started using North, our property has started looking horrible. Trash everywhere, torched lawns, the whole place is now a dirt pit.

During the freeze this year (2026), an irrigation pipe burst in my yard that resulted in water gushing from underground and that obliterated my yard. We called North for 3 days straight to have them come fix it, trying to explain the urgency of the situation, but they didn’t take it seriously and came on the 4th day (photos of damage included).

When a guy finally did come out to fix it, he dug a 3’x5’x1’ hole smack dab in the middle of my front yard. As he was digging, he was literally just throwing all of the dirt, rocks and debris all over my yard. It makes absolutely zero sense that rocks and rubbish wound up almost 5 feet away from where he was digging. And when the guy got done for the day, all he did was brush some dirt over the hole he dug- he didn’t level it, he didn’t clean up after himself, he left dirt and rocks literally all over the place (photos and videos of the mess he left included).

That’s how my yard sat for almost 3 weeks until he and North finally came back to our property. When I approached the guy to talk to him about why he would leave the yard of my home looking that way, I gave him every opportunity to tell me that somebody else instructed him to leave the mess he left in my yard. He didn’t take it. And so instead, it was just him giving me excuses as to why it was left in disarray (video of my interaction with him included).

This happened in late January/early February and they still have not come to fix this. In the video of my interaction with him, you can hear him say that it’s bad and offer to “brush some dirt over it,” when it was very clear that was not going to fix the problem he created.

I was so appalled by this. Listen to the video. I kept trying to give him some sort of credit. The guy hasn’t been back to our property since mid-February, and he’s supposed to be the guy who project manages their workers.

This is one of those “not my yard, not my problem” companies. An “I’m only doing what’s in the job description” company.

They never bend down and pick up trash, they just use their leaf blowers to blow it all around the property. They scalp the yards to the point where close to 95% of our homes don’t have any grass. We are paying this company to effectively destroy our entire property and wave around weed eaters for a few hours every single week.

My home was appraised ~6-7% lower as a result of what this company has done to our property.

Well I tried uploading the videos, but I can only include photos.

Please see Facebook review for more details.

Love it

While it IS very local, it's not anything special.

Family operation. These guys do terrific work and are professional to deal with . Highly recommended

I deliver trees to this nursery and all the staff I have come into contact with have all been very helpful and great people.

Best customer service you could ask for and quick to get the job done with everything looking perfect.
I would give them a sixth star if it was on there.

Very professional, experienced staff. I have used them for years to do my holiday lighting

Not only is this company unreliable (after canceling an appointment they didn't show up for follow up appointment) they do not stand behind their work.

I have had a decent experience working with folks here. They have shown up on time and taken care of my requests and have been professional.

Couldn't get past the receptionist who refused to give me an estimate without having an irrigation system and commiting to an annual maintenance contract. Just needed a quality lawn service and quote on installing an irrigation system. Not a great first impression.

one of your employees was not wearing a mask in a Wendy's

It's not a great look in a health conscious place like Austin.
If he did it on his own time it wouldn't be as bad, but the fact that he was driving one of your branded trucks means he's advertising your services and damaging your brand.

These are some of the worst landscapers I've ever seen. Rake a pile of leaves and not pick it up for months or just have a lawn mower run it over instead of doing their job. I often see the workers sitting around playing on their phones. Poor quality work across the board.

Jay, Adam and the team did a great job on what was a sizable project. Every step of the way they did what they said they would, which is not something we found to be a common trait among most contractors we hired during the build of our house. They installed an irrigation system, moved tons of rock to form raised beds, trucked in and spread enough soil to add 4 inches of base to about a 3/4 acre lot, and planted many different plants and trees. They followed up several times to ensure adequate coverage as we grew in princess bermuda hydromulch, which looks outstanding. Jay also returned on a couple occasions to replace heads that I destroyed with the mower at no charge.

My only regret, which is not really the fault of Jay and his team, is that the sub-contractor who spread the soil insisted, against Jay's request, that the soil had to be spread before trenching for the irrigation system. Unfortunately, this brought rock to the surface in the areas where the trenches are and most of the weeds that have surfaced tend to be where the trenches were dug. The grass is also a different color over the trenches but I expect that will change over time. I'm very happy with the work they did but mention this so that it might help someone avoid the same mistake if you plan to hydromulch as it would not have been an issue if we had used sod.

The provider was great when we first entered into the commercial landscaping agreement. After about 30 days it went down hill. Weeds everywhere, only 2 hours allotted for service on a 6 acer property. Much of the property was left undone at the end of each service leaving our property looking unkept through the leasing season and the rest of our time as their customer. Their agreement states that if it rains on your service day they will not come back that week but work in time at other visits to make up for it. LOOK OUT FOR THAT. They also decided the back fence of our property is no longer part of the contract even though they had cut it in the past. It took 5 months to get them to cut this over growth. In addition to the landscaping service we received from them being subpar and inconsistent our account rep, crew leaders, and service date changed multiple times.

Rob and Tony from North by Northwest came out to diagnose some irrigation issues I was having. Both were extremely professional, knowledgeable, and personable, and even fixed a cover I had run over with my lawnmower for free. I would highly recommend them to anyone in the Travis/Williamson area!

NXNWL did a major landscaping and hardscaping project at our home in the Northshore Lake Travis area in July/August (2018) and we are so pleased with the results! They helped in the planning stage, painlessly worked to draft and refine drawings, dealt expertly with our drainage concerns (our house is situated on sloping land), and fixed/reconfigured our entire irrigation system. Tiffany, Jordan and Jay were knowledgeable, friendly, responsive, professional and completely honest--it is so refreshing to be able to work with folks of high integrity! They also followed up afterward and immediately addressed one minor issue with some "bubblers" on the new irrigation installed to seven new trees they planted. The entire project exceeding our high expectations, and we recommend them without reservation. We couldn't be happier.