Plumbing reviews in Austin, Texas

4.7 based on 3092 reviews Back to the listing
    5

    Travis and his colleague came out to our office this week to quote some work for us. Excellent professionalism, top tier, seriously. They're even prepared to show some love to the furry ones on site. Yrsa thanks you for her new ball!

    5

    I would rate this company 6 stars if I could, Nash was amazing! He came and resolved the issue within an hour of calling. I will always call this company if I have an issue.

    5

    Nash was the best, a very punctual and kind person. This company is easy to deal with; I 100% recommend them.

    5

    Brandyn and his colleague were exceptionally professional, precise and knowledgeable. I felt they listened to my needs and executed the job to perfection. Great work and will definitely use them again!!

    5

    Great call when I had a commode leaking unexpectedly. Quick response got my weekend back on track. Nice guys.

    5

    Nash was on time and so helpful! We were needing his assistance to review some leaks on a home we are in an option period for to buy and he was top notch!

    5

    Quick, quality service at a fair price. Nash was fantastic and did great work! Very professional.

    5

    Brandon did an amazing job - I had a huge back up and he was very honest, polite and provided excellent services which he explained the work that was performed. Honestly it was not easy but he made sure the line was properly flowing before he left. I would be recommending them to other folks. Thank you Brandon!!!!!

    5

    We have a business in Belterra and 1-Tom is the only plumber we use. We’ve used all the big names in the past but 1-Tom is the only one we trust. They’ve cleared drains, replaced faucets, and solved grease trap issues, and always show up within 30 minutes of calling. My water heater went out at home yesterday, and it was the same treatment. Brandyn showed up quick, explained the problem, gave me options and fixed it. Cannot recommend them enough!

    5

    Great experience with 1-Tom-plumber The team was professional, punctual, and very knowledgeable.They arrived on time, explained the issue clearly, and fixed the problem quickly without any hassle.

    5

    Nash and 1 Tom Plumber went above and beyond to help me install a gas to propane conversion kit for my dryer. Communication was excellent from the get go and Nash worked hard to get the job done in a timely manner. I'd definitely call them again. They are dependable.

    5

    Toilet running (due old flapper) at 5:00am. When I went turn off water line for toilet, the faucet was difficult to turn and started leaking. I had to turn off water to entire house. I called I-Tom at 8:00am, Brandyn arrived around 10:40 and was able to fix it quickly.
    Great customer interaction. Will call them the next time I need plumbing assistance.

    5

    Overall wonderful! Ben was just great. He showed up on time, was professional, friendly, and efficient. He knew exactly what the problem was and got to work. Replaced the garbage disposal and fixed some faucet flow issues quickly. Was kindly explaining the common issues as well. He also respected my space with shoe covers and all. Highly recommend!

    5

    Manny came out the following day after a leak was found behind the sink in the wall. He quoted the repairs and was very clear on what to expect in price and timeline. Highly recommend...professional, reliable and transparent about the job.

    5

    Super fast service. Clear communication about availability and arrival time. Taylor specifically took time to explain my options / make recommendations without making me feel like an idiot. Plus my cats loved him. Would have him back any time!

    5

    Quick turnaround. Ben came out and did an excellent job. Was very diligent and stayed until we knew the issue was resolved. Thank you! So happy to have water again!!

    5

    Ben with 1-Tom Plumber was great. He came to our house the day before Thanksgiving for an emergency pipe leak and fixed it real quick. We had guests staying and he was super polite and made my wife and guests feel at ease.

    5

    Ben was amazing! He was very professional and he got the job done quickly! I will be HIGHLY recommending 1-Tom-Plumbing to everyone that needs services. Yall also gained a new customer!

    5

    Brandyn came on the exact day we had requested (quickly) and completely fixed our ultra-clogged kitchen sink (also quickly). He was professional, punctual and polite and clearly knowledgeable! Thank you, Brandyn and 1-Tom-Plumber!

    5

    Brandyn came out same day super quickly and efficiently! Got our 2 problems fixed up fast and we’re back in business and not wasting the precious water during high drought conditions. Would definitely recommend and use again for any future issues!

    5

    As a real estate agent who works with many trades, I can confidently say 1-Tom Plumbing is top-notch! Ben arrived on time, he was very professional and knowledgeable, quickly identified the issue, fixed our kitchen disposal and answered all of our questions. I was so impressed that he left everything spotless when finished. I highly recommend this company and will definitely be using them again!