Plumbing reviews in Austin, Texas

I have used these guys for years now. Always on time, always professional. One time I had an issue after the technician had left (my fault, not his), I called him and he turned right around and came back to look at it and fix it. Highly recommended.

I’ve been a customer for about ten years. Ted always does what he says he will do and is reasonably priced. What he fixes stays fixed. Trust is important and I trust him completely.

Jeff has installed a hot water heater a few years back, and more recently he installed a split fuel, downdraft oven. He actually charged a little less than he quoted. Honest guy.

I always try to support local businesses, but I was very disappointed with Jeff. Jeff had agreed on a quote for a tankless water heater. When the time came to install, he backed out. He stopped responding to calls and text messages.

Jeff is my go-to for plumbing in SW Austin. He did some water heater work for us and he didn’t mind my prying and asking questions (I am a knowledge junky), his pricing is excellent and even though he is busy, he tries his best to accommodate your needs. Ive also texted him for referrals and advice on brands and services and he has been super responsive!

Highly recommend. Jeff Plunkett of Thunderbird Plumbing was referred to me by a friend.
Punctual, communicative, charged what he quoted, ; professional, very pleasant, guarantees his work and left the site clean and orderly.
Can't get better than that!

Same day service, fixed the plumbing issue, cleaned everything up better than it was.

I was optimistic about using Thunderbird Plumbing to replace a water heater in our home after reading some of the reviews and after my initial contact with them. Unfortunately, the owner seems to have become offended by my asking him how many years of experience his technicians have and if are they certified. The owner's first response was "You likely found us by our reviews? I couldn't tell how many water heaters we've replaced". I responded that I wasn't trying to insult anyone and apologized if it came across that way. I was just looking for some peace of mind. He responded with "No worries, just let us know if you have any more questions". So I again asked if he could tell me how approximately how many years of experience his technicians have. To this I received two responses - one stating each technician's years of experience, and then another email that said "I’m going to respectfully decline. You take care."

Had toilet tank repaired. Technician was very courteous and professional. He explained the problem and replaced the needed tank part very fast.
Thunderbird Plumbing will be our plumbing contractor for any/all future plumbing issues.Recommend highly.

You will not regret using Jeff for any and all plumbing needs you have. He is extremely knowledgeable and doesn’t try to upsell you things like ALL other plumbers do. He was able to come out same day to check everything out and was back the next morning to replace our broken 50gallon water heater with a tankless. So grateful and will never use anyone else for all things plumbing related!

These guys are AWESOME! Jeff could not have been more responsive, informative, timely and helpful. He did a great job installing a new hot water heater for us in our older house and we'll definitely continue to do business with Thunderbird in the future!

I am a fan! We have complex water heater issues at our home related to the original construction. There was no easy solution. Jeff spent much time problem solving instead of just ripping open walls which would have been much more costly. He came up with a solution that works perfectly. Ted and Jeff fixed other items in our home as well. I'm so thankful to find people that are top notch in their craft, kind, professional, easy to work with and very fairly priced. Thank you again for all the wonderful work!!!

Needed to have a 26KW Briggs and Straton home standby generator installed. After getting a few plumbing quotes Jeff with Thunderbird Plumbing came out on top. His team showed up early and went straight to work despite some rainfall. It was a small workforce there to lay a gas line from the home to the generator. These guys were a digging machine and the entire job was completed in 5 hours. They laid down tarps to capture the soil then carefully cut the sod. They hand dug a 45 foot long, two foot deep trench. They laid the poly pipe, labeled for safety then connected cutoff and pressure controls on each end. Then installed the battery and test ran the generator. Purred like a kitten. They watered in and tamped down the loose soil as they filled the trench. Won't be long until your won't even be able to tell they did anything in the back yard. His team comes highly recommended! Thank you Jeff I know where to go when I need some plumbing assistance.

We reached out to Jeff to install a new hot water heater. The process was simple, we sent him a few photos of the job site, he sent a quote. On the day he was supposed to arrive he DID arrive and completed his work without interruption. The new hot water heater looks great !

Jeff came to our house on time for a tankless water heater quote and explained everything very clearly. On the day of installation, Jeff and Ted did everything perfectly. Jeff is also very responsive for follow up questions. So far I am a happy customer.

A co-worker recommended Thunderbird plumbing so I called them up. It's been my best experience during my remodeling project. Jeff came by to see the work area and give me an estimate and was very responsive to my calls and emails. He came in a few days later, right at the time we had scheduled, and made quick work of the shower valve. Plus, he charged about a third of the price another plumbing company had quoted me. I'd recommend Thunderbird to anyone.

Really got screwed with this one. Thunderbird was great and communicative until things became a hot mess. My house is from the 50s with terrible plumbing. I received multiple repair bids ranging from 5-15k and went with Thunderbird. I did all the repairs they recommended for my house. Unfortunately, when they fixed the initial problem it brought another problem to light- bad drainage. I left 4 voicemails over the course of 2 weeks with no call back. I found an active leak that I can't get them to fix, they were going to come out one day but no show-no called. I've requested warranty information 4 times but nothing. Dealing with bad plumbing is a pain as-is but, it's worse when the person that's supposed to be fixing it goes dark.

tl;dr: great work, good prices, versatile - highly recommended

We had a leak in our garage and water in our water heater pan. Unfortunately they were not related, it turns out we had a leak in our laundry pipes and our 18-year old water heater was giving up the ghost.

We called our regular plumber but he was unavailable, so we called the references he gave us as well as some companies off Yelp like Thunderbird plumbing. Ted from Thunderbird seemed the most knowledgeable and trustworthy (according to Hope, who used to work with a lot of subs as an architect and a construction project manager), and surprisingly enough also had the cheapest estimate. (Some plumbers wouldn’t even do all the work we wanted, like installing a pressure relief valve).

A few days later Ted came to do all the work, and it seems to be done really well. He even replaced our main water shutoff valve without charging us more than his original estimate.

All in all, a great experience, well worth a 5-star rating.

I have used Thunderbird plumbing twice now. They are always prompt, professional and affordable. Highly recommend!

I have used Thunderbird Plumbing twice so far, and both experiences were great. Once for installing a water shutoff valve for a refrigerator, and the other to replace a PRV. They are responsive and gave very reasonable quotes over the phone and provided top quality work, as well as being super friendly and knowledgeable. I will be calling on them again for future needs.

Received 3 separate estimates for a pretty significant home plumbing job and Thunderbird came in with the most fair and reasonable bid. They showed up on time, did quality work, and since I couldn't be there in person sent me photos throughout the process to make sure the work was done as requested. Very professional and friendly 5 ⭐ service.