Plumbing reviews in Austin, Texas
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We had a leaking toilet and Austin’s Greatest Plumbing had someone in the area finishing up a job so Gary was able to swing by within the hour to troubleshoot. He diagnosed the issue right away, explained everything in simple terms, and had the leak fixed in no time. Fortunately for us, it was a relatively easy repair, but we felt informed if it was something else and what our options were. He was professional, friendly, and clearly very skilled. He The whole experience was smooth and stress-free. Highly recommend Austin's Greatest Plumbing.
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We had a pretty complex multi-unit plumbing issue that involved several homeowners and a lot of coordination, and Austin’s Greatest Plumbing handled it perfectly. Star, the technician onsite, was outstanding - professional, thorough, and took the time to explain everything clearly not just to us, but to the other owners as well. He was knowledgeable, friendly, and really took pride in doing the job right.
Also want to mention Rachel, one of the co-owners, who took my initial call and was so easy to work with. She was flexible with scheduling and really helped us navigate the logistics of having multiple parties involved.
This is not your typical PE-owned plumbing shop - it’s a local, owner-run business that actually cares about doing things the right way. Great service, great people, and an all-around smooth experience. Highly recommend. -
Huge shout-out to Gary and the team at Austin's Greatest Plumbing! They replaced our water heater, upgraded our system, and fixed a leak. Their communication was top-notch--they proactively called me with part updates and scheduled the repair immediately once they arrived. Professional, knowledgeable, and reliable. Our water system is working better than ever! (Now we can take hour long shower without worrying about running out of hot water 😃🚿)
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I was promised to call back from a plumber today about services that were on the bid that I accepted to be performed at my house that were not completed. I also believe I was charged for the services.
No one has been in contact with me additionally, when the plumber came he left the lock box with the key to my home completely open for anyone to come up and take the key. So far, I am very displeased with my service and how I have been treated.
Update: The owners of this business went above and beyond to make sure that I was taken care of. I genuinely think the above was just a one off and you can trust this company with your business. -
Overall great experience. If you are looking for an honest family owned plumber this is your guy. I would recommend Theo and his son to anyone looking for plumbing services.
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Good manners and very knowledgeable when it comes to Plumbing, HVAC best in town check them out.
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Had a screaming water heater and Freeflow took my call first thing in the morning. He was on a way to another call, but diagnosed noise on the phone for me (I didn’t notice the water pan alarm).
Saved me a few bucks and a ton of headache. Did all this without charging me, so thanks a ton freeflow!! -
Excellent service and and quick response for my plumbing issues. I can't stress enough how professional and reliable this company has been I will recommend them any day.
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Theo did a great job with our water heater installation, will definitely use him again! Highly recommend!
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Theodore is THE man. Always prompt in keeping you informed of the situation, the solution, and appraised of the options.
The service is only matched by the skill. Have had several issues that were spotted, photographed, and remedied before becoming serious issues.
Good trades are hard to find, but FreeFlow makes it look easy. -
I had them out to install a toilet and some new sinks/faucets. He had to get a special drill bit to install the sinks in my butcher block counter. They were very responsive to inquiries and kept in contact and showed up on time for appointments. That was much appreciated. Will be calling them again next time I need a plumber.
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We had a complicated installation and they explained what was happening every step of the way. Theodore’s expertise saved us a lot of money and frustration. Happy we found FreeFlow Plumbing.
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Theodore is one of the best plumbers that I have ever met, he is knowledgeable, honest and straight forward, highly recommend him, he does a perfect job.
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I got a pipe burst and called FreeFlow Plumbing. Theodorе came within a short time and was able to replace the pipe and fix the problem. I was observing the actual work that was performed very professionally. The price was reasonable and huge thanks to the FreeFlow for helping me!
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Theo and Paul came out and quickly identified the source of a leak from the upstairs shower to the ceiling on the first floor. They were very careful in removing minimal sheetrock without causing damage to any wires or pipes in the ceiling. They were able to fix the issue day of and ran several tests to ensure the issue was resolved. Very friendly and professional. Highly recommend!
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Excellence at its best, my house was clogged and I needed a plumber right away. Theodore with Free Flow Plumbing came right out within the hour and got it flowing again. He also offered to camera the drain for me so I could see the condition of my pipe. I'll definitely be calling Freeflow Plumbing back in the near future for all of my plumbing needs.
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Theo and his team were great to work with. Communicated well, showed up on time, and did quality work.
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Theo and his team we're fantastic, they were timely, communicated clearly and the service was great. Highly recommend them for any plumbing issues in your house.
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I have used Theo with Freeflow Plumbing twice now, and have been more than satisfied with his work. Knows what he is doing, does a good job, teaches and explains things to homeowners about any possible issues that could come up with the things he is fixing or how to keep things working better, and fair pricing. Hard to find a plumber that does a great job and doesn't charge a fortune in this city anymore, so Freeflow will be my go-to for now on.
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These guys are great. Showed up same day for a free estimate and helped me diagnose the problem. Fast forward to a few weeks later when we had a different issue, we called on a Sunday and they walked us through the issue and scheduled to come out first thing in the morning on a holiday. They are hassle free, personable, and will try to get things done without overcharging you. They’ll continue to get my business moving forward.
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Best plumbing service you can get. Honest,reliable and very reliable and reasonable pricing and professionalism.