Plumbing reviews in Austin, Texas

4.7 based on 3092 reviews Back to the listing
    5

    We had a fantastic experience from beginning to end with our heater repair! Our house was freezing one morning, and we weren’t sure who to call. My daughter made a few calls for us and got things moving quickly. Not long after, I got a call to schedule an appointment, and the person on the phone was very friendly and helpful. Trenton arrived at our house within the hour to check the furnace. Since I was at work, he explained everything to Sherry and even did a temporary fix to get some heat going. Trenton was very considerate and later called me to explain the situation and suggested replacing the furnace. He gave us estimates for both just the furnace and for the whole system, and both prices were very fair. We decided to go ahead and get everything replaced. They worked around our schedule and made it easy for us. On installation day, they called before coming over. Preston, Bryson, and Trenton all wore masks and shoe covers while working in our home. They knew exactly what they were doing and did an excellent job installing the new heater. They worked hard all day, cleaned up afterward, and took time to show me how to use the new thermostat. The new system is much quieter than our old one. I highly recommend their heater repair services and the team that helped us. We are very happy with our choice!

    5

    Taylor Brothers Plumbing & HVAC did a fantastic job repairing my furnace. Trenton was very knowledgeable and made sure everything was running smoothly before he left. The furnace now heats the house much more evenly, and I’ve noticed it’s working more efficiently than before. They also improved the air flow to each bedroom, so now every room feels comfortable with no more cold spots. I’m really happy with the service and the results.

    5

    After I called, a technician arrived at my home in Austin within 30 minutes. Because of his next scheduled job, Bryson couldn’t finish all the HVAC repairs during that first visit. However, he came back later the same day and got our very old heating system running smoothly again, increasing its efficiency by about 20%. Bryson also noticed the supply valve to our central system was leaking, and he fixed it on the spot, saving me from having to call a plumber. I’ve decided to sign up for their maintenance plan, since my previous HVAC company wasn’t keeping up with service—and I think that’s what led to my problems in the first place! I’m glad I found these professionals who really care about keeping Austin cool and comfortable.

    5

    This is a fantastic heater repair company. I’ve had several experiences with different team members, and every single one has been friendly, knowledgeable, and genuinely helpful. Most recently, Trenton came out to inspect our furnace and heating system since we just moved into our home. He ran thorough tests, explained everything in simple terms, and showed us what he found. Trenton also took the time to teach us how our heater works and what signs to watch for in the future. He pointed out a few things to keep an eye on down the road but assured us that the system is running smoothly right now. Having that peace of mind is truly important, especially in Texas where reliable heat can make a difference during those chilly nights. I definitely recommend reaching out to them if you need heater repairs or want to schedule some preventative maintenance.

    4

    This was our second time using their heater repair services, and I can honestly say we'll keep coming back! We needed a new combo boiler and water heater installed at our home in Austin. From the beginning, communication was smooth, and they explained the whole process clearly. The installation took a few days and was a pretty big project, but the technicians made sure we felt comfortable and confident that everything was being handled professionally. They were respectful of our space and worked around our work-from-home routine, which we really appreciated. Trenton, who led the team, was friendly, thorough, and always kept us informed about what was happening—qualities you don't always find with repair work. We are extremely happy with how everything turned out and would gladly call them again for any future heater repairs or installations!

    4

    When the summer heat hit Austin hard, my elderly in-laws’ air conditioning suddenly stopped working. Even though it had been topped up with refrigerant not long before, the system just wouldn’t cool anymore. I tried reaching out to several HVAC companies, but most didn’t answer or call me back. The few that did respond couldn’t come out for over a week. Luckily, Preston answered the phone right away and listened to my situation. He was able to come out the very next day to check the system. After a thorough inspection, Preston explained that the outdoor unit had a leak and would probably need to be replaced. He made sure we understood what was happening and what our options were. Just three days later, Preston returned and installed a new outdoor unit. He was on time, very polite, and worked efficiently. The quality of his work was excellent, and he made sure everything was running perfectly before he left. I’m extremely satisfied with the service and would absolutely recommend this company to anyone in Austin needing HVAC help—especially in the Texas heat! If I have any future air conditioning or heating issues, I’ll definitely be calling them again.

    5

    We recently had a major clog in our business drains and called a plumbing service to take care of it. From the start, the team was extremely professional. Bryson and the crew arrived right on time, were friendly, and made sure to explain each step as they went along. They quickly found the problem, which turned out to be some old, corroded pipes with tree roots growing inside—never an easy fix! I was really impressed by how they used their tools to find the exact spot causing trouble. They repaired everything quickly and left the area neat and tidy. I highly recommend this plumbing company for their skill and professional service. They made a tough plumbing problem feel easy and stress-free, showing real expertise in their work.

    5

    taylor brothers plumbing & hvac fixed a leaking gas line for me here in austin. the leak was underground before the meter, and you could really hear the hissing and smell the gas. i hadn't used them before, but i'd definitely call them again for any plumbing work. bryson suggested moving the meter about 8 to 10 feet away, on the other side of the ac unit, so we didn't have to mess up the concrete patio. when they finished backfilling the trench, they even took the extra step to reseed the yard where they worked. i was really impressed by how professional the team was, the high quality of their repair, and how fast everything got done. they started early in the morning and were completely finished before lunch. great job by the whole crew—you all did amazing work. i'll be recommending you to anyone in need of a plumber!

    4

    Taylor Brothers Plumbing & HVAC has always provided outstanding furnace repair service and great value. We have relied on them for a long time to handle all the maintenance and repairs for our furnace and HVAC systems. It’s clear they run their business with honesty, which is hard to find these days. The technicians, like Bryson, are knowledgeable, friendly, and professional. They never try to push unnecessary upgrades or talk you into something you don’t need. If you need reliable furnace repair or just a regular check-up, you can count on them to do the job right and give you peace of mind.

    5

    Our home in Austin got really chilly, and I was worried because my granddaughter was staying there for a few weeks. Last time our heater broke, I called around to several heating companies, but no one was taking new customers. That experience made me anxious it would happen again. Luckily, Taylor Brothers Plumbing & HVAC really helped us out. Bryson came by quickly, checked everything with the heater, and figured out we needed a new thermostat. He installed it fast, and the heat started working right away. I’m truly thankful for the quick and friendly service getting our heater running again.

    5

    We’ve been using this company for all our plumbing needs for a long time, from regular maintenance to new installations. Their plumbers, first Preston (who has since retired) and now Bryson, always do a thorough job checking our pipes, water heaters, and fixtures. When they installed two new water heaters for us, Bryson came back for follow-up visits and even caught a small leak in one of the gas lines that we hadn’t noticed. They’ve also helped us out with bathroom and kitchen plumbing upgrades, and fixed a sump pump problem quickly. Whenever we have questions about our plumbing or water systems, they’re always happy to answer over the phone or come out to take another look if needed. Plus, our son’s dog always gets a friendly pat from the plumbers when they visit! We highly recommend their plumbing services to anyone looking for reliable and friendly help.

    5

    I had a big plumbing problem with water leaking inside my house from my mini split, and I had to keep emptying buckets for days. Taylor Brothers Plumbing & HVAC sent out Preston to help. He found that the drain line was clogged and fixed it in just 10 minutes. Now there’s no more water leaking, and I’m so relieved! If you need someone in Austin who knows what they’re doing, I definitely recommend calling them for any plumbing issues. They really did a great job and saved me a lot of trouble!

    5

    we needed a plumber in austin for a few things around the house, so we gave them a call. trenton got back to us right away and managed to fit us into the schedule pretty quickly. our new fridge needed a water line installed, plus we had a leaky shower head in the main bathroom, an outdoor faucet under the deck that we wanted moved up, and we also wanted hot and cold water taps put in the garage. trenton came out twice and handled everything smoothly, with no issues at all. he really knows his plumbing and made sure everything followed the latest codes. before leaving, he explained everything he did so we were totally clear. he’s got a good sense of humor and you can tell he’s honest and friendly. my whole family has used this company for their plumbing jobs for years. we’ll definitely call them again for anything else we need done.

    5

    My family and I have relied on this plumbing service in Austin for many years, and we wouldn’t think of calling anyone else. Recently, during a hot spell, our water heater stopped working, even though it had been installed by this company not too long ago. I called and left a message for Bryson in the evening, not really expecting a quick reply since it wasn’t a true emergency. To my surprise, Bryson reached out early the next morning and asked me to give him a call when I was able. Not long after, Preston arrived at our house, and within an hour, our hot water was running perfectly again. That’s what I call real customer service and reliability—they always go above and beyond. We feel lucky to have found such a dependable local plumber in Austin and won’t be using anyone else.

    5

    We’ve had a handful of plumbing problems at our place, like leaky pipes, floor drains backing up, and even had to get the main water line replaced from the street to our shut off valve. Every time, the plumber went above and beyond while working here. I wouldn’t call anyone else for plumbing help. From the first phone call all the way through to finishing the job, Preston’s customer service was excellent. Unlike other plumbers I’ve tried before, Preston and his team always show up right on time, do solid work, and charge a fair price. If you want a skilled plumber with honest pricing, just save yourself the trouble and call them!

    5

    After my water heater stopped working, I decided to get a 50-gallon replacement unit. Not long after the installation, I noticed it was leaking. I followed the manufacturer's advice and ordered a new heating element, thinking that would solve the problem. Once the part arrived, I set up a service appointment. Trenton from Taylor Brothers Plumbing & HVAC came out to take a look. He quickly found that the real issue was a problem with the weld on the tank itself. With his help, I was able to return the faulty water heater and get a new one. The service was fast and professional, and I really appreciated the expert advice. I’ll definitely call them again for any plumbing needs and will recommend them to others looking for reliable plumbers.

    4

    here’s your revised plumber review for austin, tx: who knew ants could come up through your toilet? turns out, if the toilet seat is a little loose, they sure can. i called a local plumber in austin and explained my issue. they scheduled someone to come out right away. preston came by, checked out the problem, and explained exactly what steps would be needed. even though i wasn’t having the best day and was a bit short with preston, he was really calm, patient, and professional the whole time. i apologized for my attitude, and he handled everything with a positive attitude. the issue was fixed quickly and the toilet is working great now. not long after, i found water in my garage and called them again. this time, trenton came out fast, found the leak, and explained my options—either fix the one spot or repipe the house since it’s older. i decided to go with the repipe. bryson and his crew showed up on time, explained the work, and got started. even though they had to make some holes in the walls to run new pipes, they did their best to keep the mess down and cared about making things as easy as possible for me. they even made friends with our dog! the whole job took about 9 days, and everyone i talked to, from the office staff to the crew, was professional and friendly. i highly recommend this plumbing company if you’re in austin. they respond fast, know what they’re doing, and treat you right. plumbing problems aren’t fun in the texas heat, but these folks make it as painless as possible. they’ll keep being my plumber of choice!

    5

    Preston came out and repaired our kitchen pipes on the same day we called. He quickly figured out where the problem was and got right to work. Preston also gave us helpful plumbing tips, removed the damaged molding caused by the leak, cleaned up around the pipe, and put everything back together in just a few hours. Before this, we had another big plumbing company try to fix our clogged drain, but they ended up breaking the pipe and wanted to charge us way too much without really checking what was wrong. Preston, on the other hand, was fantastic—very reliable and affordable. I highly recommend them for any plumbing work. They are definitely our go-to plumbers from now on!

    5

    Preston, Trenton, and Bryson did an excellent job repairing my furnace. They worked hard and made sure everything was working perfectly before they left. The area where they worked stayed neat and clean, and they tidied up so well, you couldn’t even tell they’d been there. When they noticed a small issue with one of the parts, the manager quickly got a replacement delivered so the team could keep going without any delays. I highly recommend Taylor Brothers Plumbing & HVAC if you need furnace repair or maintenance in Austin.

    5

    i needed a new water heater installed in my home in austin, so i gave Taylor Brothers Plumbing & HVAC a call since they're local. they gave me a fair estimate over the phone, which was lower than other companies i checked with, and the price matched what i expected. at first, they said it might take a few days to come out, but then trenton called me back because there was a cancellation and they were able to do the installation the same day. the plumber was friendly, paid attention to the details, and made sure everything was set up right. i'll definitely call them first for any plumbing work in the future and would recommend them to anyone needing plumbing services.

    5

    I’ve been really pleased with Taylor Brothers Plumbing & HVAC. I first found them online and their prices were better than other plumbing companies I checked. I’ve used their services a couple of times now for both plumbing repairs and some HVAC work at my mother-in-law’s house. They handled everything from new installations to regular maintenance. The results were great—everything works perfectly and Bryson showed up right on time, getting the job done quickly and professionally. They definitely know how to fix leaks and keep things running smoothly. I highly recommend their plumbing services.