Plumbing reviews in Austin, Texas

We woke up to find water leaking from our powder room toilet, which had flooded the hallway and damaged our hardwood floors. It was a stressful situation, but after calling for plumbing help, everything turned around quickly. Julian arrived within an hour and got right to work fixing the leak. The plumbing team was not only fast and professional, but also friendly and understanding about our situation. Their great attitude and quick response made a tough day much better. Based on this positive experience, we highly recommend their plumbing services to anyone needing help.

After moving into my new home in Austin, I needed a reliable plumber to help with installing a tankless water heater. I didn’t know anyone in the area, so I took a chance and called for some help. Brantley showed up right on time, even on a Saturday, and spent the whole day making sure everything was installed perfectly. He was professional, friendly, and explained the whole process in a way that was easy to understand. The pricing was very fair too. If you’re in Austin and need any plumbing work done, I highly recommend Brantley. He’s now my go-to plumber for anything I need around the house.

I reached out to Chase LLC late in the evening to get help with replacing the hot water valve under my kitchen sink. Randall quickly set up an early morning appointment for the next day, which was really convenient. Brantley showed up right on time and got the valve changed out fast. I also asked him to take a look at my water heater, and he gave me a fair estimate for a replacement. We went ahead and scheduled that job for the following day. Randall and Brantley both arrived promptly, were friendly and professional, and made sure to explain how to keep the new water heater running smoothly. I really appreciated their great service and clear communication.

we've used chase llc for different plumbing repairs in our older house, and we're really happy with the work they've done. sometimes, they've even been able to come out the same day we called, which was a big help. malachi always did a great job setting up our appointments and making sure everything fit our schedule. when it came time for the repairs, randall and julian were both very friendly, called ahead, showed up right on time, and got straight to work. recently, we needed our garbage disposal replaced and also had a clogged drain line that had to be cleared out. the team found that part of the problem was some drain pipes in our crawl space that were the wrong size and not put in right. we've already set up another appointment to have those pipes replaced. we're really pleased and would recommend them to anyone needing a plumber. good folks, reliable service, fair pricing, and you can depend on them.

This is the second time I’ve called for plumbing help, and I’m very happy with the service. Randall did a fantastic job fixing my toilet—he showed up right on time, acted very professionally, and got back to me quickly when I reached out. The first time I hired them, Randall swapped out all my bathroom faucets and shower handles, and his work was excellent—the fixtures look great. He was polite, wore a mask and shoe covers, and made sure to walk me through every step, checking that I was satisfied before moving on. The prices are very fair for the quality of work. I highly recommend this plumber to anyone looking for reliable plumbing service in Texas. If I could give more than five stars, I would!

my upstairs shower started leaking down to the first floor, and i was worried that the plumbers would need to cut into my ceiling to find the problem. malachi and brantley showed up right on time and were both very friendly and professional. after i explained what was happening, they suggested trying a simple fix first. they took a look at the shower fixture and found that the plumber’s putty had worn out. they replaced the putty, tested everything, and the leak was gone. i really liked that they tried the easy fix before anything more complicated. great service, fair pricing, and this makes it my third time calling these plumbers in austin. i’ll definitely use them again.

Chase LLC was able to fix a stubborn clog in our drain that had been a problem for months, something other plumbers in Austin couldn’t get right. Instead of breaking into the walls, they used their camera equipment to find the issue, which really made a big difference. It took a few hours, but Malachi and Julian were both very friendly, explained everything clearly, and worked hard until the job was done. We’re really thankful they got our drain flowing smoothly again. We’ll definitely call them again for any plumbing needs. Great service!

We recently had a new septic system installed by this plumbing crew, and the experience was very good overall. The entire installation process went smoothly, and the pricing was fair for the work done. After a little while, we noticed that the dirt and sand around the tank had settled, leaving the tank a bit exposed. I reached out and spoke with Randall from the team about getting some more sand put on top. Even though it took a few weeks for them to come back out due to their busy schedule and some rainy weather, they made sure to follow up and get the job finished right. It wasn’t a big issue since our plumbing was working the whole time, just a little extra waiting and a couple of phone calls. Randall and his crew were professional, friendly, and made sure everything was taken care of in the Texas heat. Overall, I’m happy with the service and would recommend them if you need reliable plumbing or septic work done.

Chase LLC handled a big plumbing project for us, which was a complete remodel of our bathroom. This included installing all new pipes, updating the fixtures, and taking care of the drywall and flooring as well. They also helped us with a couple of smaller plumbing repairs around the house. We decided to go with them because their quote was fair and, more importantly, we felt comfortable trusting Thomas, who was very professional and easy to talk to. Everyone on the crew who worked on our projects was skilled, polite, and worked hard to get the job done right. The team really knows their plumbing, and the quality of their work shows. Even when we ran into a small issue with the big job, they made sure to fix it quickly and stood by their work. Thomas and his team are honest and fair, and while they might not be the cheapest plumbers in Austin, they do make sure you get great results and peace of mind.

I needed a plumber to replace an old, corroded angle stop valve, fix the plumbing for my tankless water heater to make sure it had the right gas line, install flush valves, and put in a new condensate drain line with a neutralizer. I was able to get an appointment quickly, and Malachi handled the job. He really knew his stuff and explained exactly what needed to be done to make sure everything was up to code and working properly. Malachi was friendly, professional, and paid attention to detail. When he finished, the work area was clean and the new plumbing looked solid. He also took the time to answer some questions I had about other plumbing and gas projects I might need in the future. I definitely recommend them if you need a great plumber in Austin.

We had a plumbing emergency at home this morning, so we called our usual plumber, but they recommended Chase LLC for this job. I called them right away and spoke to a friendly person who said a team was available and could be at our place in about 15 minutes—which they were! Malachi and Randall showed up quickly, and they got straight to work. They checked everything carefully, explained what was happening in simple terms, and really knew their stuff. Both were friendly, professional, and even shared some funny stories while working, which helped calm us down and made the situation much less stressful. They fixed the problem efficiently and finished up faster than we expected. I had seen their trucks around town before but never thought to call them for a plumbing issue—now I’m glad we did! We’ll definitely call again if we need help and would recommend them to anyone, whether it’s an urgent plumbing problem or just regular maintenance. We really appreciate the great service!

We had to replace our old water heater, so we called the plumbers for help. They installed a new unit for us and even upgraded it with an emergency shut-off valve since our water heater is on the second floor. After a few weeks, we noticed a strange noise coming from the new water heater, almost like a motorcycle was running nearby. We reached out to them and sent a video of the sound. Randall came by the same day and quickly fixed the issue. Now, the water heater runs even quieter than our old one, and the hot water comes on fast and stays hot much longer. The team really cares about doing a good job and making sure their customers are happy. Highly recommend their plumbing services!

When my hot water heater stopped working, I reached out to a local plumbing company. Brantley, one of their plumbers, arrived early in the morning and quickly got to work. Even though it was a chilly morning, he took the time to show me how to flush the water heater, clean the filters, and check the pressure. Thanks to his helpful advice, my water heater was back to normal in less than half an hour, and the hot water came back strong. I really appreciate the honest and friendly service. This plumbing team truly cares about their customers, and I’ll definitely call them again for any plumbing needs.

I was really impressed with Chase LLC. Their plumbing service was top-notch. The plumber arrived right on time and quickly figured out what was wrong with my pipes. I thought it would take a few days to fix the issue, but they had everything working smoothly again in just a couple of hours. Brantley was very professional, knowledgeable, and friendly throughout the process. Julian also did a fantastic job installing my new water heater and removing the old one. They made sure everything stayed clean, and I didn’t have any mess to deal with afterward. Overall, I had a great experience and would definitely recommend their plumbing services to anyone looking for reliable and efficient work.

From start to finish, Chase LLC was fantastic. Other plumbing companies told us that my son's sewer line couldn't be fixed with a liner and had to be completely dug up and replaced for $20,000. But Chase LLC explained that they could use a liner—where a durable plastic liner is put inside the old pipe—and did the job for just $9,250. The city inspector said the liner (CIPP) was done really well. Julian in the office was very helpful and answered all my questions before and after the work. Brantley and Randall, the plumbers who came out to handle the lining, knew I wanted to see how things worked and showed me the process. They were both friendly, polite, and clearly knew what they were doing. Brantley made sure I understood that the video of the finished liner would be important if we ever sell the house, since older homes in the area often have clay pipes and related sewer issues. Compared to the big national plumbing services, the pricing here was much better, and the service felt personal and trustworthy. I highly recommend this team for anyone needing sewer or plumbing repairs done right.

I had a fantastic experience with a local plumbing company in Austin. After being referred by my home warranty provider, I first had another plumber come out to check my hot water heater, which I thought was leaking. That first plumber told me it needed to be replaced and wanted to charge me a lot extra on top of my warranty. Thankfully, Randall from this plumbing team came by for a second look. He carefully inspected everything and found out the real issue wasn’t the hot water heater at all. Instead, the drain pipe was clogged, causing water from my AC unit to back up into the water heater pan. Randall’s plumbing know-how and attention to detail really made the difference, and his honest assessment saved both me and the warranty company a lot of money. If you need a reliable and knowledgeable plumber in Austin, I highly recommend this company and especially Randall for any plumbing service you need.

Something in my house always seems to need fixing, but I recently had a leak from the recirculating pump line that connects to the top of my water heater. I knew the pump was getting old and it finally needed to be replaced. Julian came out and took care of it quickly—he not only swapped out the pump, but also moved it to a better spot in the front and lower part of the water heater, so it doesn’t feed into the top anymore where we used to get those pesky pinhole leaks. Julian explained why this new placement would help the pump work more efficiently. He was very polite and made sure I understood what was going on. I can always count on this plumbing company in Austin for fast, reliable service whenever I need help.

We had a fantastic experience with Chase LLC for our plumbing needs in Austin. We were dealing with several plumbing problems, including a leaking toilet, fixing our shower by installing new hardware, and repairing two leaking and non-working water main shut-off valves. I had reached out to a few other plumbing companies before, but no one followed through or did the work. Thankfully, I was recommended to Chase LLC, and I’m so glad I was! Julian and Brantley were extremely helpful, especially when it came to working with the city water department. Our curb stop couldn’t be found, and they even stayed with us to help talk to the city workers and explain what was going on, since I don’t know much about plumbing. Once the city was finally able to shut off the water at the street, the team did an excellent job with all the repairs. Their professionalism, knowledge, and friendly attitude made the whole process stress-free. Everyone I spoke with, including Thomas and Brantley, was wonderful. I highly recommend them to anyone in Austin looking for reliable plumbing services. I truly appreciate all the hard work and great service!

I had a really good experience with Chase LLC. Brantley worked hard to clear my clogged pipes, spending plenty of time using a drain snake before deciding to cut into the pipes as a last resort. Their price was much better than what I was quoted by another plumber. Brantley was very respectful, explained every step of the job, wore shoe covers to keep my floors clean, and made sure everything was tidy before leaving. He even installed a new cleanout trap in the piping so future clogs can be fixed more easily. I’ll definitely call again if I have any plumbing problems!

Brantley from Chase LLC came by to check out my plumbing. He started in the kitchen, making sure there weren’t any leaks or water pressure issues, and asked if I’d noticed any problems. I’m pretty good at recognizing voices, and Brantley’s stood out to me. After checking the kitchen, he moved on to the bathroom I use most, carefully adjusting the water pressure and moving the shut-off valve to a spot that’s easier for me to reach by the back entrance. I let him know that the crawl space looked fine since I usually listen for strange noises myself. Brantley also signed me up for another year of their plumbing maintenance plan. It’s like with your furnace—you might not realize if your water pressure is too high or if there are other small plumbing issues until someone checks it out. Overall, Brantley was friendly, thorough, and made sure everything was running smoothly. Highly recommend for anyone in Austin looking for a reliable plumber!

I'm really happy I called Chase LLC for my plumbing needs. I needed a water heater replaced, and they were able to come out the same day. Thanks to their quick service, my family had hot water for showers that night! When I called, Malachi answered and was very patient and knowledgeable, answering all my questions and making me feel comfortable about the process. The crew showed up right on time and got straight to work. They were professional, respected my home, and quickly figured out what was wrong. I also appreciated that they gave me clear pricing right away. Choosing this company for my plumbing work in Austin was definitely the right decision!