Plumbing reviews in Austin, Texas

4.7 based on 3092 reviews Back to the listing
    5

    Great service. They fixed all issues for a good price. They were courteous, did a good cleanup and explained everything they did.
    Highly recommended!!!

    5

    PROFESSIONAL AND GREAT CUSTOMER SERVICE. INSTALLED WATER HEATER IN ATTIC AND CLEANED UP AFTERWARDS. HE SMOOTHED OUT THE INSULATION THAT WAS DISTURBED DUE TO THE INSTALLATION. COURTEOUS AND ANSWERED ALL OUR QUESTIONS ABOUT JOB. WILL DEFINITELY CALL FOR OUR NEXT PLUMBING ISSUE, WHETHER SMALL OR LARGE.

    5

    Austin plumbing moved my plumbing for a new island i am installing. They gave me a reasonable price, got me in their schedule, and very nice to work with. I highly recommend!

    5

    Beyond happy with the service from this company! Quick, accommodating, fairly priced and stood by their work! I would absolutely Hire this company again.

    5

    amazing amazing amazing. everyone I worked with here is great. knowledgable and kind and just looking out for their customers. I'm not using any other plumbing company.

    5

    I had these guys install a new fancy touchless kitchen faucet in my home and they did a professional job and wore a mask the entire time they were in my home. I had an issue a few days later with my water heater and they were kind enough to help troubleshoot it over the phone. Based off my experience working with them, they have excellent customer service and are true professionals. I will be using them again in the future for other projects.

    5

    Great service - Cody arrived on-time and called ahead to confirm his scheduled arrival. Was very efficient and helpful - I had a leak to fix, which he diagnosed and repaired promptly; then I had several valves to replace, which he did efficiently and quickly. He understood and explained problems I was having and advised me on how to take care of them.

    Company works by the hour and openly provided hourly rates on the phone. Final bill was as expected. Great group to do business with - will definitely call them again if I need plumbing help.

    1

    A word of warning to my neighbors.

    My experience with Austin Plumbing has been terrible. First......they put in a natural gas heater in a house fitted for propane. I found out after that it was downright dangerous and a code violation. That was in August last year. Second.....this February I called them because hot water stopped again. No response. So I called Cold Is On The Right Plumbing who came over immediately and diagnosed the problem. But they kindly referred me back to the original company since the heater was still under warranty. But.....Austin Plumbing just asked me to contact the manufacturer myself. So I was forced to hire Cold Is On The Right to remedy the situation.....which they did.
    I am disappointed with Austin Plumbing, not so much for the initial mistake made but for not being upright and forthcoming about it. Without honesty and accountability nothing else matters.

    5

    Best plumbers around! Respectful of your space and home. Super fair pricing and really knowledgeable! Beyond happy and saved me a ton from the other quote I received! A+++

    5

    The problem was fixed quickly and efficiently. The plumber was courteous and polite. My washer connections were turned off unbeknownst to me so that’s why my washer was not working and my shower pressure was low due to a clogged shower head.

    5

    Great company. Grant showed up in under an hour from the time i called in my request. Had my riser room drain unclogged in under a half hour and was pleasant to chat with. Highly recommended

    5

    We had a few problematic bidet installations from previous work, and Jesus came to the rescue. He didn’t install them originally, but he quickly diagnosed the issues, safely removed the units, and explained the entire process — including potential risks and how to prevent future problems.

    He also pointed out additional plumbing issues, like the need to replace valves and rebuild a tank, and handled everything professionally. What really stood out was how transparent he was: he explained every step, showed us the different list prices, and made sure we understood what he was doing.

    As homeowners, we’re always worried about leaks, and Jesus took the time to address all of our concerns. He was personable, knowledgeable, and stayed until the job was completely done. A true professional and a great asset to the company — we’d definitely work with him again. Thanks, Jesus!

    5

    Quick and professional, they knew exactly what was causing the leak and were able to fix it with ease. They were also very kind to my daughter who was interested in what they were doing. Friendly and simple help, thanks again!

    5

    Barry did a great job clearing up a persistent block quickly. He also kept us informed on the progress and findings. Highly recommended.

    5

    Justin Simmons our services tech was awesome and guided us every step of the way throughout the process. Would highly recommend Roto-Rooter if every tech was as knowledgeable as he was to us.

    5

    James the technician did an excellent job in diagnosing the low water pressure problem & knew exactly how to repair it. He was very efficient & the process went smoothly. I will definitely call Roto-Rooter plumbing when the need arises!

    5

    Jose and Jesus. We're very professional.. I had a water leak on a line that was going into my house. They showed up on time, fix the line in a timely fashion, and kept me updated every step of the way. They come highly recommended that and I will use them again in the future.

    5

    My apartment manager called Roto-Rooter plumbing and water cleanup when My toilet and tub backed up in my unit. Justin & Fred Arrived and got to work,very polite, communicated and explain the problem and cleared the tough blockage in no time. Everything was clean when they left. Great service Thank you!"

    5

    Barry came out on a Saturday morning within two hours of calling. He diagnosed the problem right away and had the sewer line cleaned out in less than an hour. He was so personable and a real pleasure to work with and very professional. His Scottish accent and enthusiasm for the upcoming World Cup Soccer games was an added bonus. This company is very fortunate to have such a dedicated team member. Would definitely use them again.

    5

    Grant showed up early and began working immediately. We had a bit of a difficult situation and he was very patient helping me find the clean-out and spending time making sure our problem was resolved. Very friendly and easy to work with. Highly recommend rotorooter (especially Grant)

    5

    Colton arrived on time told me what he was going to do and git to work. I'm curious guy and stayed with him. The camera showed the problems and Colton got them cleared with the "rooter" and then the pressure washer. The equipment and Colton were both impressive and effective. A quick fix for a potential major problem. Thank you.