Plumbing reviews in Austin, Texas
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We woke up with no hot water so I called economy plumbing and they were out within a few hours. Our technician Larry was knowledgeable and very helpful. I will be calling them back for my future plumbing needs. Thank you
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The employee showed up at my house on time and was very polite. He did an inspection of my home and then went to the problem area. He did multiple quotes with different degrees of service. It was great! To see the service options I could have done with the price was fantastic. The employee went above and beyond my expectations. He was even able to assist with an ongoing problem with finding my sprinkler system. Hi five on that one. I will definitely use again should I need plumbing service again. Five star recommendation.
Your local Marble Falls resident.
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My Plummer was Christ, he was amazing. He took the time to explain to me what was going on. He did make sure the i understand what and why i was paying for. He also was very easy to understand. He was not rushing in anything. He answer all my question. One thing the I did appreciate was the company automatically provide one of the best quality on water heater tank for propane. The process was very easy. Thank you
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Talmage did a great job fixing some leaks we had in our new house. He was quick and explained the whole process in detail. The best thing was he was able to do everything the same day he gave us an estimate. I would definitely recommend Economy Plumbing Services!
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I called Economy Plumbing after the hard freeze because we weren't getting hot water in the washing machine, and to get a "free" 1-year inspection on a hot water heater. Scheduling was a headache; they had a backlog of customers naturally but they kept refusing to tell me even how many there were and when I might get an appointment. Then suddenly they were available that day. I forgot to ask what the diagnostic fee was. Stan's charges $89 and they could give me an appointment, but it was 2 weeks out, so I said yes to Economy. Once Matthew was here he told me the diagnostic fee was $300. I asked what the hourly rate was, and he said $380. Full time, that would come to $760,000 per year. I said I'd get someone else. He came down to $225 so I said OK. He found the problem--sediment in the pipe--in about 5 minutes. Then he drained and inspected the water heater, told me I'd have hot water in the back addition where the unit is in about 6 hours, and left. I started a load of clothes in the washing machine and when the wash cycle ended, I heard a flood of water. He'd failed to re-attach the drain pipe. I mopped up the floor, then noticed the rinse cycle wasn't starting; he'd failed to turn the cold water back on. The next morning we had no hot water in the back addition. I got a ladder and climbed into the attic to inspect it. No power to the unit. He had failed to turn the fuse back on after draining it. Terrible service! Never again! And I only wrote this review because they asked me FIVE times for a review. Never again.
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Had a great experience with Economy Plumbing. Wasn’t a urgent issue, but they were out the next day. They email and text about arrival times, very professional. Once here they figured out the problem, gave a quote and were able to start right away. Great experience!
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I highly recommend Economy Plumbing Services. Mike diagnosed the problem and gave us practical solutions that did not cost an arm and a leg. He took a real no non-sense approach and did not try to sell us on procedures that we didn't need.
Communication was also good. I had no problems getting ahold of someone in the office to set up an appointment, and I always got a heads up text when the technician was on the way. -
Seriously… life savers! I can say for the price it’s really a value deal through and through. I’ll be sending them some referrals from my friends and family.
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I had a great experience with Economy Plumbing Services. Luke stayed in contact with me when his previous job was running late and still made the visit in the late evening. He was able to fix our shower with friendly service and detailed breakdowns of the process. We will definitely use them again!
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A+++ Simply amazing service. Water heater installed next day, quality product and quality workmanship. Technician was very punctual, professional, and just top rated. I've had the pleasure to work with this company more than a few times in a commercial setting and now in a residential setting, they continued to shine. HIGHLY recommended. Icing on the cake -- their services are 20% cheaper than the big name companies and the same exactly quality service and product warranty. Go with these guys, you won't regret it!
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I have no reservations recommending Economy Plumbing. I called at 10am on a Monday with a water leak in my garage and they said they can send someone between noon and 2pm the same day (other plumbing companies were telling me to wait 2 days with my garage being flooded). Luke showed up the same day, was absolutely amazing and was determined to do the best job to fix my water leak. The leak was under my house which was very stressful for me but Luke was very re-assuring and told me that it can be fixed. During the whole process of figuring out which line is leaking, disconnecting it and reconnecting it over-ground, Luke was a pleasure to work with: he was very respectful of my house and made to sure to completely clean up. He also went out of his way to make sure that I don't have any other lingering water problems in my house. Luke did not leave my house until he was sure that I was satisfied with all the work that he did. Brendan was very helpful as well, working with Luke to make sure the repairs are done as fast and smooth as possible. The work was very professional and the finished product met my needs exactly.
Overall, a great experience and will definitely contact Economy Plumbing for any future plumbing needs. -
Sean did fantastic with our problem. However, we needed a simple fix (literally all he did was put a new washer that was the correct size in our piping) and we were charge $350. Apparently no matter how small the issue is there’s going to be a fee of $350 associated to it. Seems pretty messed up if the technician can finish the job within 30 minutes of arrival!!
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Great service. I had a new washer/dryer tandem delivered and the water connections were corroded and could not be removed from the older set. This is a second home for my wife and I, and we were intending to return home after the new units were delivered so we needed immediate service. I called Economy Plumbing and a plumber arrived at my condo within 90 minutes (our condo is in Horseshoe Bay and the plumber was assigned from Austin). One hour after the plumber arrived everything was working perfectly. Our plumber was Brandon and he was very knowledgeable and courteous. I will certainly use this company again for plumbing repairs and would highly recommend them!
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I wish there were more stars. At a time I was in desperate need of help immediately, Sean with Economy Plumbing came to my rescue. I had a frozen faucet that was overlooked when covering for the weather conditions. I called at 8:32 PM thinking to leave a message. Sean answered the phone, came and fixed my gushing faucet.
Above and beyond service! -
The company stayed in touch with me as me tech was running late. When Brandon arrived, he had had a long day yet was such a professional, staying positive and patient. He worked diligently through setbacks with a tool that wouldn't start, stayed late to finish the work, and cleaned up his entire work area when he was done. I really appreciated his diligence and care, and would highly recommend him to anyone.
The team continued to deliver as they finished the job. Sean was amazing, going above and beyond the call of duty to make sure we were back up and running as quickly as possible, and giving us a fantastic finished product. Super professional, diligent, honest and personable. If I could leave them 6 stars out of 5, I would. -
Michael was our technician and he was so helpful and friendly. Not only did he fix our problem quickly he answered about a million questions I had. Very knowledgeable and patient! He gave me a thorough and fair quote. We will absolutely be working with this company again. What a breath of fresh air to have such a kind and helpful experience during a stressful time. Thank you Michael!
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The Economy Plumbing representative that came out to look at my blocked drain was very courteous, knowledgeable and professional. I have saved Economy Plumbing to my phone contacts because I know that they'll be the ones I'm going to call next time I need a professional.
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Mathew was a really great guy. He showed me my options and took the time to explain services I could do and how much it would all cost when done. He didn't loose patience with me and finished his job in a fast manner. I only wish he could have fixed my water meter but that apparently is my managers responsibility. I will definitely be calling these people in a year when I decide to replace a part in my water heater that he suggested I get replaced every 4-5 years of use in my water heater.
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Requested an appointment online which was very convenient and simple to do. Our plumber Luke arrived on time and repaired all my problems. He was very thorough, answered all my questions and cleaned up the work area when finished in a timely manner. The price was reasonable and I would definitely use Economy Plumbing in the future.
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Stayed very late in order to Finish Job which helped my wife out big time! She needed to leave next morning. Just a fantastic job!!
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5/5/2023 Update: Zachary (and Michael) got us out of another extreme inconvenience by replacing our hot water heater quickly and efficiently. Outstanding service!
4/28/2023 Update: Michael really got us out of a bind by fixing our toilet issue that included roots and builder mistakes. Outstanding, thank you.
10/10/2022 Update: Sean really helped us out of a jam this week. Our water well had failed and we needed to get plumbing to the water utility line in our neighborhood. Sean completed this significant job in one afternoon on fairly short notice, allowing us to connect to the water utility the next day. Sean is a fast and smart plumber and would recommend his services to anyone. Thanks again!
5/3/2002 Update: Chris was outstanding and provided some great detailed information for me to consider regarding re-routing the a/c condensation drain. Much appreciated!
Excellent and dependable. Luke went the extra mile to solve my emergency problem and then look into other plumbing issues that he could take care of while he was at my house, all after 5:00pm (I was his last stop of the day). Will definitely use again.