Plumbing reviews in Austin, Texas
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It was a great experience working with this plumbing team in Austin. Even though they were running a bit behind schedule, they still made the trip out to my place to clear a stubborn clog in my main line. They arrived later in the afternoon and stayed until the job was done, taking the time to make sure everything was flowing perfectly. Axel showed me exactly what was going on inside the pipe with their camera and explained each step they took to fix it. The line is cleaner now than it’s ever been, and my drains work better than I can remember. I’ve had other plumbers before who just did quick fixes, but this crew really took their time and did it right. As a first-time customer, I’m definitely planning to call them again for any plumbing needs.
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after getting a few different estimates, we went with Brayden's Plumbing to replace our main sewer line. they were honest and clear about the pricing, and everything was explained up front. chris handled the job and kept us updated throughout the process, which made us feel comfortable. the crew finished the work quickly and did it right the first time. the price was fair for the quality, not the cheapest but definitely worth it. if you need plumbing work, especially something big like a sewer line, you can trust these guys. i'll definitely recommend to family and friends!
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jonathan, our plumber, let us know when he was heading over, which was really helpful. he was flexible about changing his arrival time to fit our schedule here in austin. once he checked out our broken water heater, we talked about whether it made sense to repair it or just get a new one. he patiently answered all of our questions and gave us a clear and detailed estimate for the work. after the plumbing job was finished, he walked us through everything he had done and even took time to answer questions from three different people in our household. you could tell jonathan really cares about his work and knows his stuff. we’re grateful to have our hot water back, and the whole process was smooth and stress-free!
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I recently had my water heater replaced by a local plumbing company. After the first visit, I noticed something wasn’t quite right with the installation, so I contacted their office. They listened to my concern and quickly sent Chris out at a time that worked for me. Chris took care of everything, and now my new water heater is working perfectly. It’s always great when things go smoothly from the start, but sometimes little issues happen. What really matters is how a company responds, and these plumbers truly care about their customers and stand behind their work. I’m very satisfied with their service and would recommend them to anyone needing plumbing help.
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I want to give a big shoutout to the plumbing team that helped us out recently. We had a leak in our basement, and after I called, they sent someone over within an hour. Chris took care of the plumbing repair right away, and since there was water that needed to be cleaned up, he quickly got in touch with a restoration crew to handle it. I talked a few times with the office staff and Eddie, who helped us figure out the best way to prevent another leak in the future. Chris made sure the emergency repairs were handled, while Jonathan and his team took care of the longer-term solution. They even brought in an electrician when it was needed. Everyone involved was professional and friendly, and the quality of work was excellent. I highly recommend this plumbing company for any home repairs you might need—they really go above and beyond.
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Chris just left my house in Austin and I couldn't be happier! I had a leak in my ceiling coming from the toilet, and Chris came out quickly, fixed the toilet, and even took care of another small plumbing issue I mentioned—all for a really fair price. He was professional, friendly, and easy to talk to. It’s great to finally have a plumber I can rely on. I highly recommend their services to anyone needing plumbing help in Austin. I'll definitely be telling my friends and neighbors about them!
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I had my whole plumbing system updated in Austin recently. Chris came by first to look over my old pipes, snapped a few photos of my small utility room, gave me a clear estimate, and quickly set up a time to do the work that same week. The crew, Axel and Eddie, showed up early and got everything done by late afternoon. They really knew what they were doing, even with the tight space in my utility room crowded by the water heater and laundry machines. After finishing up, Axel took the time to show me some nice plumbing and electrical improvements they made for better safety and a cleaner look. They also did a great job cleaning up and hauled away all the old plumbing materials. My new system has been working perfectly, even with all the hot weather we've had lately.
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We had a sewer backup that flooded our laundry room in the basement, so we called Brayden's Plumbing in Austin. Chris from their team arrived quickly and worked hard to clear the line. When the first equipment didn't do the job, they sent Jonathan the next day with a larger drain machine. He accessed the cleanout in our lower family room and worked carefully to avoid any extra mess, making sure our carpets and floors were protected. They recommended a restoration company to help with cleanup and drying, and everything was handled efficiently. After the plumbing was cleared, we had another company check our line with a camera and discovered there was still a blockage far out. We had to replace a section of the pipe, which was a big job, but now everything works perfectly. Everyone we worked with was polite and professional, especially Chris and Jonathan. We're glad we chose Brayden's Plumbing and would definitely use them again for any plumbing issues in the future.
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I've called Brayden's Plumbing multiple times for different plumbing needs, and each time the service has been excellent. Jonathan was very knowledgeable, honest, and you can really tell he cares about doing the job right. Besides taking care of all the repairs we needed, he also explained how to keep our plumbing fixtures working well in the future. He gave us practical advice without pushing expensive options, which we really appreciated. Trust is very important to us when hiring anyone to work in our home, and we’ll definitely keep using this company for any plumbing work we need.
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we are so grateful we found Brayden's Plumbing for all our plumbing needs in Austin. their service is always fast and professional, and they never mind answering all my questions or letting me see how they fix things. when we got our fixer-upper, we trusted them with the big jobs—jonathan and his team replaced our water heater, re-plumbed the whole house, hooked us up to city water and sewer, and took care of everything quickly. it's great knowing we have skilled plumbers we can rely on for anything our home needs.
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After reaching out to Brayden's Plumbing and leaving a message, I got a call back within just a few minutes. Axel quickly found a new hot water heater for us and had it set up that same afternoon! The team was professional, reliable, and honest throughout the whole process. I really appreciate how fast they responded and took care of our water heater issue. It’s rare to find plumbers who go above and beyond for their customers like this. We’ll definitely recommend them to everyone we know!
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I have hired Brayden's Plumbing for several plumbing jobs and they always respond quickly and handle everything in a professional way. Most recently, I needed a new toilet installed. I left a message and got a call back in less than an hour. Even though it wasn’t an urgent issue, they scheduled the work right away. Eddie, the plumber who came out, finished the installation quickly and did a fantastic job. He made sure everything was cleaned up and left my bathroom just like it was before. Really impressed with the work! I will definitely call them again for any plumbing needs.
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I had a great experience with this plumbing company when I needed my old concrete laundry sink replaced. They took out the bulky old sink and put in a new, smaller one that fits the space perfectly. Axel handled the job and made sure everything was done right—he rerouted the vent lines, put in a standpipe for my washing machine, and installed neat copper water lines and new valves. Axel answered all my questions and explained the work in simple terms, which I appreciated. He arrived right on time, and Chris, the owner, also stopped by to check on the project. The estimate I received was accurate, and there were no surprises with the cost. After finishing up, the team cleaned everything thoroughly and left the area spotless. I’m very happy with their plumbing service and would definitely call them again for any future work.
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Eddie came out to handle some much-needed maintenance on the older plumbing system in our new place. He showed up right on time, was friendly and easy to talk to, and really knew what he was doing. Plumbing systems have always interested me, and since moving to Austin, I’ve been trying to learn more about how everything works. Eddie took the time to answer all my questions and explained the process in a way that made sense, which really helped me understand the ins and outs of our home’s plumbing. While Eddie was working and talking about some possible modern upgrades—like an automatic shut-off valve or a water sensor—he was honest about what was really necessary for a system as old as ours. He didn’t try to upsell me or push for extra work, and actually recommended holding off on any big updates until the system really needed it. I really appreciated his honesty and expertise. If you need a plumber in Austin, I highly recommend Brayden's Plumbing. Eddie truly knows his stuff and provides great service.
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We had an awesome experience with Brayden's Plumbing when we needed help with our sewer line. Eddie came out, explained the camera inspection process, and let us know the cost before starting any work. He showed up right on time, finished the job quickly, and answered all of our plumbing questions. Even after the work was done, he was easy to reach and responded fast when we had more questions. Eddie also replaced a long section of copper supply line and over 30 feet of pipe for our system. He took care to drain and re-pressurize everything and did a great job cutting and patching the slab for the new connections. We had a last-minute need for a new sump pump, and he was happy to pick it up and install it right away. The work was done neatly, and everyone we dealt with was friendly and professional. We’ll definitely call them for any plumbing needs in the future!
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Great company amazing service
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Be careful of this company!!! They don't guarantee any work, they well prepared to ask you pay them endless add-on fee until you realize and stop to work with them but you already lose a lot money. And they must get full payment at the same second when they tell you the services is complete although the complete includes they tell you they could not find the problem. They can not even wait 1 day to get full payment otherwise they would threaten you they would file police report for theft of service against you !!! That's my experience with them. I paid money to them without getting any results but some threatening. Worst company I ever seen !
update:
I see owner of Economy Plumbing replied that I refused to pay. He is lying ! The time order is this: first day morning that guy spent about half hour mainly by visual detect and told me water leakage was either in yard or in house and this service was complete(I don't give comments here if their service is joke or if they fooled me!) , then around same day noon I received their email of invoice, then same day afternoon they called me and I told them I would send check within 2 weeks. Then second day early morning they threatened that they must get money today otherwise they would file police report for theft of service. Then same day afternoon I talked with owner of Economy Plumbing and he continued threatening me , then on the phone I gave him credit card number and paid that money. Are they FOOLING customers? Is their service JOKE ? Since they send email for review , here is the review. -
Larry was amazing! He arrived earliear than expected but wait until the hour, he help with everything and treat us really well, explained really well all the things and was super helpfull and friendly.
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Communications with Economy Plumbing are great. They are definitely a customer service oriented team, very amicable and professional and kept me posted every step of the way. Their technician was here early at the beginning of the time window and provided utmost service. He took care of my drain issue quickly and offered great advice in prevention of future clogging and in other areas of my house. I will definitely use them again.
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Michael was professional and knowledgeable. He came to fix a previous problem. Zachary installed my kitchen sink. It was beautiful. The next morning my kitchen was flooded. It turned out it wasn't Zachary fault but it was a defective faucet. Michael showed up on Sunday and installed a new faucet. Thank you my Christian brother
Economy Plumbing rocks. -
Just had an excellent experience with Economy Plumbing. A drain line was clogged somewhere between kitchen and main sewer line. Called Economy Plumbing on Friday morning and was scheduled with an afternoon window for Friday afternoon. Luke arrived within the scheduled window and was very professional, courteous, and answered all questions. He provided a reasonable quote before beginning the task of clearing the clog. He took great care getting equipment in and out of the house. Luke was very thorough snaking the line. He made sure the clog was completely cleared by having us run washing machine and sink water simultaneously as a max condition test on the drain line before packing up his gear. I would highly recommend Economy Plumbing.