Reviews of local pros in Austin, Texas
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This place is awesome! Great service and assortment. Blake is extremely knowledgeable and patient.
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Great place! Have pretty much anything you need and knowledgeable staff.
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Blake was awesome. Helped us out and got what we needed. Nice to finally have a plumbing supply back out this way.
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AMAZING SUPPLY HOUSE. They pretty much have everything you would need.
Highly recommend, great atmosphere and amazing customer service -
The customer service that the gentleman provide in the store is excellent and I always look forward to coming there to get my parts and supplies!
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These guys are the best! Great service and very knowledgeable. They have everything you need and if they don't they will order it for you. 5 stars
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In my line of work, I have employed numerous plumbers. I have never encountered a plumber, as honest, sincere, professional, and cream of the crop as Plumb Pro's! If you live in or around Austin, this should be your go to for all your plumbing needs!!
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The owners of this place are great. I am so thankful to have used PlumpPros! They will be on my speed dial for any future needs! If you’re looking for great quality work then you have found it!
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Samuel Martin, one of the owners, not only earned his title as RMP by taking the tests, he is truly a “Pro”. Any question or problem regarding plumbing Mr. Martin can definitely answer, and solve the issue. He oversees his team and has trained them well, not only in the plumbing field, but to be honest and courteous. Thanks to Joshua Y. for addressing my plumbing issue in a timely and professional manner. I would definitely use PlumbPros again, and highly recommend them to anyone needing their services!
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PlumbPros definitely are the pros! We have had issues with our downstairs toilet for months and haven't been able to find a plumber in the area that can figure out the issue. Joshua came out, ran a camera and found the issue! Within a few hours we were fixed and ready to flush! Thanks Joshua and PlumbPros for being knowledgeable and efficient and fixing my plumbing my issue!
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Had a great experience and will use these guys again in the future! The company was super responsive, scheduled me quickly, and showed up on time. Sean and Julian were extremely professional and polite! They diagnosed the problem quickly, discussed repair options, explained the quote, gave a VERY fair price and even explained a prior quote from another company to me so I was able to really understand the service and costs. The repair was completed quickly despite it being between the 1st and 2nd home levels; I was able to work unbothered while they worked. When they were finished, Sean asked me to examine their work, explained the repair, and answered my questions. They were extra considerate and proactive- they added additional supports to a near pipe to protect from potential water weight damage addition to their repair, I feel like they really went above and beyond. I could tell they value their work and wanted to make sure I was comfortable and happy and they didn’t try to sell me anything except the service I asked for which is greatly appreciated! I would give more than 5 stars if I could!
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Will use alway excellent work.
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Price was higher than what other plumbers in the area have charged us. They also tried to upsell on a new garbage disposal but couldn’t really provide a reason why. I haven’t used them since.
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The people are absolutely wonderful and polite but call someone else. They charged me 4 times more for a job I had done at 4 previous properties. They also ended up taking over 5 hours for a job that should have taken 1
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Thank heavens for an honest professional! We are out of state and had to get someone fast, trustworthy, and willing to tackle a tough job on our rental property - the pros at Mojica were all that and so much more! Thank you guys for going above and beyond times ten - YOU GUYS ROCK!!!
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This is one of the best plumbing company's I have ever worked with. They have amazing customer service, they kept calling to make sure we were happy.
If you need any plumbing help call this company, worth every penny. -
I had one toilet needing a flapper and another needing the complete fill valve replaced. The very friendly intake person said she was unable to give me an estimate, not even an approximate idea of how much the repair may cost. I agreed to be paying the $79 fee for a person to come to give me the estimate and was assured this amount would be included in the repair cost. The person came, opened a price book, added up the items needed for the repair and the estimated time to complete the job. The estimate was in excess of $500!
I declined the repair (seemed too expensive) I felt that this was a set-up because if the intake person had given me an approximate idea of the cost over the phone, I could have avoided paying $79 - an amount not easily forfeited.
P.S. I did my own repair after going on line to see how it was done; the material costs were less than $20. -
I will not ever use this company for my plumbing needs due to reckless driving by a member of this team. This morning I was cut off by someone operating a company van causing my 7 year old to jolt forward. What's more, is I observed the driver do the same thing a few cars ahead. Safe driving can't possibly be a focus point for this company with drivers behaving this way.
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Mojica installed toilets, tub and faucets. Did a fantastic job. Always responsive and was easy to schedule. Everyone was professional from the office staff to the plumbers. I will call them for all my plumbing needs. Thank you!
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I just had one of the worst customer service experiences I have had with these guys. I had used them for over a decade with great results but that has changed. I understand the reluctance to give labor rates over the phone but the refusal to give the price of a specific toilet model (as in the part) reeks of bait and switch. Further, I could not even get a call back to confirm my service appointment and find out today that they are now booked for the next two weeks. I wish I had called someone else.
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It's always a worry, being far away when problems arise. My in-laws' parents' house has been empty for a while. We got a call from a neighbor that there was an issue with water running out of the garage. What do I do??? I looked online and found Mojica Plumbing and Drain Cleaning. They had some great reviews, so I thought I would give them a try. I put our property management team in touch with them to check out the issue. Thankfully they were able to go in, get the water heater replaced and solve our problem. They were professional, fast and efficient. While they were in the house, I had them check around for other plumbing or water issues. Nothing found but we now have peace of mind and a company that we trust, so far away! Thanks to the professionals at Mojica Plumbing and Drain Cleaning!