Reviews of local pros in Austin, Texas

4.7 based on 29218 reviews Back to the listing

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    5

    To rate "I loved it" wouldn't be my typical response for a plumbing problem but this time it's true.

    Basic stuff I can handle on my own, anything beyond that – had to call in a professional. Mojica is super nice on the phone, can’t stress this because how customer service is always a hassle with so many, not Mojica. Plus they came in, fixed the blockage with the snake wiring thing, AND didn’t leave a mess. They were prompt and didn’t give me any surprise on the bill, which was a surprise!! Do you have a home plumbing need? I recommend them for good customer service, and for service where they know what the heck they’re doing!! A+

    5

    Mojica Plumbing has been a client of mine so when I needed plumbing services, Mojica was my first call. The service was great. I received a call before the service and Oscar was able to put my mind at ease. Oscar listened to the description of the problem then explained the work he would do and the cost.

    The work was completed very quickly and with no surprises. Mojica turned what would have been a three trip to home depot project into a single call.

    5

    Excellent service from start to finish! Oscar The plumber arrived on time, was professional and courteous, and quickly diagnosed the issue. The repair was done efficiently, and the pricing was fair with no hidden fees. I highly recommend mojica plumbing for anyone in need of reliable plumbing services!

    5

    I had issues with my 15-year-old hot water heater. I've done business with many other plumbing companies in the past. I can say that Mojica Plumbing is by far the best. They came out the same day, gave me a good price, and installed a high-efficiency tankless water heater. I couldn't be happier with their service and communication. I will never use another plumbing company other than Mojica Plumbing.

    5

    Juan is the man. Showed up on time and was able to quickly diagnose my plumbing issue. He was professional, honest, and straight to the point. I would recommend him for any of your plumbing needs. Thanks Juan!

    5

    Juan was amazing. He was professional, he knew his stuff, and he was honest about our house’s problems. I would 100% recommend for anything you need.

    1

    I normally do not write negative reviews as I know that people, companies can have a bad day. My experience is one that I feel needs to be shared as it showed very untrustworthy practices. I selected Juan & Only Plumber to look at our hot water heated based on reviews and posts on Reddit. While searching, I found that people experience “zip code” pricing by some companies. I have never experienced this and did not believe it until working with Juan & Only Plumber in Austin. The tech was supposed to arrive between 1-4pm. I called at 4:30 to see if we needed to reschedule. I was told I would get an update ASAP. Finally at 6:20p, I got a text saying a different tech would arrive in 15min. My husband met w/ the technicians, they decided it best to replace the hot water heater. We were given a verbal quote of $3250 for replacement of the propane heater. I received a quote later that evening for $2650 that stated in 3 areas replacement of a propane heater, propane lines & propane set up. I accepted the quote. In the morning, the tech texted, said he quoted incorrectly as it was not for a propane heater and would send one for the $3250 he told us. I then got the same exact quote from the night before with the only change being the price which was now $3750. I pointed this out via text to the tech. Someone from the company then texted & emailed saying that I should accept or deny. No explanation of why my price jumped overnight by $1100. DO NOT TRUST THIS COMPANY.

    1

    This company was contaced 10/2. A tech was scheduled to come out 10/3- the good stops there. The "free" estimate is misleading. Jose comes out and says " to be sure about his visual inspection and diagnosis-" it will cost 275.00 on top of repair cost to be sure the recommendation is correct. He was unable to do anything anyway because, "I don't have the parts with me." The repair expenses quoted (without the 275.00) were two separate quotes. 1) 497.50 to replace a three faucet handle and 2) 949.50 to "rebuild the entire shower assembly to stop the leak (whatever that means) The quote went on to say, "The supply house doesn't sell them by themselves. These two options were an upsell for things not needed, not to mention overpriced. I messaged them to see if they would replace simply the cartridge in the cold faucet handle as step one to see if that would stop the leak. I verified the plumbing supply store had the piece I needed. The reply I received was, "Will you supply the part?" (ridiculous, but I said, "Sure.." Their new quote was 349.00. The part is a $15.00 part. They never sent an official quote to accept. When I asked if the "Diagnosis fee" of $275.00 was in addition to the $349.00- the reply was, "Let me check with Jose and I'll contact you later. That was on 10/7. Today is 10/9 and I haven't heard back. I called Proven Plumbing who came out today, were honest, quick and BEST of all the repair was $250.00. Proven Plumbing changed the cartridge and the leak stopped. In/Out and repair done in a straight forward business like manner. Buyers beware of the overpriced services, added fees, and potentially selling you more than you need. I didn't need a total shower rebuild (whatever that is) or a completely new faucet system. The part was available as a separate piece and repair was easy peasy by a reputable company.

    5

    Notified me when he was in route and arrived at designated time. Friendly and courteous and fixed my plumbing problem. Would recommend him to family and friends.

    5

    We started off slow but you finish of strong 💪
    Dear Juan and Only Plumber Team,

    We want to extend our heartfelt thanks for the hard work and extra effort your team put into our recent plumbing project. The quality of work you provided exceeded our expectations, and we truly appreciate your dedication and professionalism. It's clear that you take pride in what you do, and it has made a significant difference in our home. Thank you once again for your exceptional service. We will definitely be recommending you to friends and family!

    Warm regards,
    The Allen Family
    Taken a shower brought tears to my eyes to have water pressure again after dealing for years without it .

    5

    They're very professional and friendly. They explain everything step by step, very accommodating to my needs. I recommend the brothers highly.

    5

    I inquired late Wednesday, Juan and Only confirmed an appointment for the Thursday morning- and Jose came as promised and completed thework and fairly and he was super nice.

    5

    Amazing service!! I have contacted several plumbers that serve my area, but none offered such careful analysis with special attention to areas that are suffering damage that Joshua and his team were able to find an affordable solution to repair! He went above and beyond and even offered suggestions that may be available, In an effort to keep costs as affordable as possible while staying in compliance with code enforced policies. He did an amazing job and took his time, carefully assessing all possible solution, and I am grateful he even informed me of their amazing finance options with minimum monthly payment, which adds a lot of value to the taxable Item that is eligible for Texas home repair rebate program! I am so happy to announce that I can quit shopping around and have made my decision! Save yourself time and hassle and call these guys. They are amazing.!!

    5

    So happy I found you guys! Was stressed out with my drain issues. Jose was kind and patient and is a really hard worker. Thanks so much you will definitely be recommended by me😊

    5

    Chris took care of us, and he laid out a plan to tackle a problem that seemed overwhelming. Juan & Only plumbers are extremely professional and compassionate.

    5

    Eric Lopez was prompt, efficient, and clearly explained the problem and how to fix it. I appreciated his professional manner and look forward to working with him and this plumbing company.

    5

    Joshua w/ Juan and Only plumbing really hit it out of the park for me. Had an emergency situation right before Christmas week and he got out here same day (I called it in late afternoon and worked until after 10:00 to get the job done). I highly recommend them.

    5

    Jose was well skilled, polite, prompt and did a great job replacing our water heater. I’d recommend Juan & Only Plumber to everyone!

    5

    We moved into a new house and the master shower did not work. Also, the toilet was leaking juan came out. Seemed like immediately had our shower running and stopped. The leak was very professional. thankful for his help. Plus, my dog really liked him

    5

    Chris did an excellent job, and greatly improved quality of life for our family with the plumbing service completed. Very transparent in his communication about expectations and outcomes.

    1

    BEWARE OF SCAMMER!! I had a leak coming from the side of my island kitchen and called out Chris of Juan and only. He was here for about an hour. I told him where I suspected the leak was because I ran a few tests and looked at where the water was coming out of the island. Something Chris didn’t do. I told him what I thought and he told me without looking that the water wouldn’t be where it is if the leak was where I thought, he used big plumbing words and told me he had been doing this 12 years. The only thing they could do is cut off my hot and cold and run them up my attic and down my cabinets into my kitchen. I first need a 1200 test at the city water main to find out how many times they have to run it. But don’t worry the job will be done by Xmas. 1200 for the test and at the low end 6500 for the pipes. He also had another couple of thousands for p-traps. As I was considering my merry Christmas quote I decided to cut my cabinets and look under, guess what I found? My drain pipe (the one I thought) had a leak at the 45 degree angle coupler. These guys are worse than mechanics and almost tricked me out of 10k. But hey it would be financed. Don’t trust these people. Oh and they text you at least 10 times a day, very annoying thieves at that. There is the leak Chris.