Reviews of local pros in Bonham, Texas

Chris did a great job and answered all my questions. Switched from another company and signed up for their maintenance contract as well

This company has really got it together! They’ve been my plumbers for many years, and have come to my rescue more times than one! My heroes! Their attention to detail, with easy, seamless, and organized digital access should be emulated by every US service company. Customer service is exceptional. I NEVER have to worry that the job will be accomplished. Congratulations to one of the best companies I have ever worked with!

They were out here 4 times for install and follow up fixes for what wasn't done properly by their team.
Would NOT recommend

We called after hours and had someone at our house within a couple hours. Our plumber, Cole, was very professional and knowledgeable. The price was fair and communicated upfront. I could not recommend this company enough. Everyone I have spoken to has been nice, empathetic and professional. At no point did I feel like I was getting a sales pitch for unnecessary services. Cole deserves a raise

Anthony was very professional, answered any questions I had knowledgeably and did the work quickly and effectively. Would absolutely recommend!
We had a neighbors cow break our waterline, he was able to repair it with no issues!

I had a septic emergency and called Underwood Plumbing & Septic. They were able to send a technician to our home within a few hours of my call. Chris was professional, knowledgeable and courteous. He explained everything he was doing with our septic system and even showed me what was wrong. Chris was able to fix the problem quickly and have our system working again. I highly recommend Chris Stockton at Underwood for all of your plumbing and septic needs!

Amazing service, very professional, I will recommend to anyone in the area. I had my shower, sink and toilet serviced and everything is great!

Josh Wallace, Josh Lawson, Garret, and Derek were very professional, technically knowledgeable and courteous in their work to remove/replace our family’s homes septic system. Josh W. and his team were extremely careful with locates, working around our existing trees, sloped grades, demolition work and all the trench work needed to get the new septic system in place. Josh W.’s leadership and communication to his team and to us were appreciated to ensure the work was done properly but more importantly the new septic system would be functional in our home. No detail was to small and the crew inspected each others work for quality control during installation. Overall Josh W. and his crew were first class and we would highly recommend Dusty Underwood and this crew in any new septic/plumbing work you may need in the future. Our family thanks Josh W. and his crew!

Prompt, and kept me updated. Very professional. It’s a job and a company that you can rely on and trust. Options without upcharging.

Cole was very professional and friendly. He explained everything he was going to check and do. Very pleased with the work that was done.

Rapid and professional service. Excellent communications and follow up. Excellent service techs and dig crew for my septic system major repair job.

When we had an after-hours emergency at our place of business, Underwood Plumbing came through for us when we needed them most. Justin Lundervold, the technician, was exceptional — knowledgeable, professional, and courteous from start to finish. The experience was so impressive that we immediately signed up for their maintenance plan to ensure we can rely on their outstanding service going forward. If you’re looking for a plumbing company you can truly trust, I highly recommend Underwood Plumbing and Justin without hesitation.

We bought a house unknowing it was a plumbing disaster and dusty underwood has shown up quickly during emergencies and fixed everything that has come up and are so reasonably priced. I’ll always recommend them!

Chris Stockton came out to check on our septic system, and took extra time to show me how everything worked and addressed all the issues and questions I had. Great person, friendly demeanor, super informative. Very impressed!

I was taken aback by the quote to diagnose our problem.The tech quoted $350 for 1 1/2 hour time to diagnose issue because he might have to be "on hold" a long time on the phone waiting to talk to the manufacturer. It took less than an hour so he "only" charged me $250. The final quote to fix the problem also very much out of line for me. Can't afford Underwood!

We called this company to check a yard leak and mentioned our toilets were gurgling—suspecting a septic or sewer issue. This was after having them out 2–3 other times with no resolution. The plumber looked briefly at one area with running water but ignored the large flooded section nearby.
He came back with a $1,050 estimate to dig a hole and "fix the leak." When we asked about the price, he said, “If it wasn’t 100º outside, it would be $800.” We declined, and he charged a $50 call-out fee.
After he left, we investigated ourselves, lifted the sewer cap, and found it was clogged—something he never checked. In other words, he skipped diagnosing the actual problem and jumped straight to an expensive dig.
If you use them, be prepared to pay an extra $250 for hot weather and don’t expect a thorough investigation before they start quoting big numbers.

It will be in the system under the Montgomery's. Feel free to reach out to her.

Mike Bezdek came out, answered all my questions, cleared my blockage and was overall extremely helpful. Would definitely recommend Mike and underwood plumbing.

Chris Stockton did a great job and was very helpful to answer all my questions about how the septic tank works since I am new to septic system. Great customer experience

Underwood is always great. Use them all their Services. They show up when they say they will and have any needed parts on their truck.

The crew showed up regardless of difficult timing with a big job. Jerry was very professional, knowledgeable and the crew did excellent work. Would highly recommend DUP. Thank you so much.

Have been using Underwood for septic system maintenance and plumbing issues for several years now. They have always provided excellent service. It doesn't hurt that their employees are always willing to take time for my questions and kind and patient to boot. Today was my septic inspection. As usual, the tech was professional and friendly as usual. Very easy to recommend them for your plumbing and septic needs!