Plumbing reviews in Buda, Texas

Available next day for toilet floor leak. Came out and repaired what turned out to be a decent size job on the spot. Friendly, transparent, and quality work. Kyle and Carson were very good, professional and easy to work with. I appreciated the courtesy home water/plumbing inspection without feeling like anyone was trying to upsell me on anything. Expensive but on par with other bids and usual plumbing costs when done professionally. I’d use them again.

Carson and Jason came over to provide a second opinion of some plumbing issues with sewer lines at my property within 24 hours of my initial call. They were professional, helpful, and knowledgeable. Communication was excellent, and their work was extremely thorough. Not only did they confirm the existing issue, they went a step further and identified a second issue that was equally important.

They provided a temporary, short-term solution while we consider the long term solution. Not only would I 100% recommend S&D, when the time comes to fix the problems for the long term, I will be reaching out to S&D for the repair in the future.

They took care of my clogged drain quickly and cleanly out here in Buda.

Had a plumbing issue that cut all water to the home. I called S&D and they had a technician come out within 3 hours. Travis was extremely friendly and professional in his demeanor, the way he explained the issue and the different options for repair. He completed the job quickly and efficiently, taking extra care in his clean up. Afterwards, he did his home inspection to ensure there weren't any further issues with the water system before he left.

All in all I am extremely satisfied with S&D's fast response and overall professionalism with every individual I had interacted with. I will definitely employ them again for any future plumbing projects or needs. They're awesome!

Had a leak in our tub and shower area knowing it was either the tub spout or drain. The tech they send tried to charge $560 “diagnostic fee” to essentially find out what we told them the issue was. Also tried to charge a $75 fee to show up.
Needless to say we sent him packing.

Had a more local guy come out. He was able to diagnose the problem and fix the issue within 30 minutes. It’s was a faulty tub spout diverter and cartridge. Total cost with parts was $200

I would never use or recommend mend this company who charges outrages fees!

I called about a sluggishly draining faucet and was able to have a plumber arrive the following day. Zen was the plumber who came; he diagnosed the problem and promptly fixed it in the same day. I always appreciate how this company is upfront with their pricing and reviews all options before starting any work. Will continue to use and refer our friends/neighbors to them.

Anthony came out troubleshoot our issue diagnosed, went got part returned replaced and left all working properly. Checked water hardness and removed gaudy shower fixture. Very calm and thorough and efficient. Thanks

Zen was great, He worked diligently to figure out what the problem was with our sink. He even helped fix an unexpected small issue with our water heater when he happened to notice it. Super easy to work with and clear about pricing and what to expect from the service.

Had an issue with no hot water in the shower — usually a sign of a bad cartridge, which is a pretty simple fix. Scheduling was smooth, and the plumber arrived right on time, which I appreciated.

But then came the quote: over $1,900 to replace three cartridges. That’s just way over the top for a job like this. After some back and forth, they did offer a $200 discount, but even with that, the price was still outrageous for what should be a relatively quick and basic repair.

I ended up not going through with the work. Really disappointed — they started off strong, but the pricing just didn’t feel right. I won’t be using this service again.

I was able to get an appt within a week and the technicians that came out were very helpful in explaining what I needed, walking me through the parts and prices. They had the parts with them and got everything completed same day. They were careful to wear booties inside since it was muddy outside, and my dogs loved them. Highly recommend Weston and Carson!

Had two leaks, asked them to come fix the leaks. The toilet gasket seal had rotted enough to form a small leak. This is a $5 fix for parts, and a 5 minute fix, was willing to pay for the convenience since my other problem existed as well. The only quote offered was to replace the entire toilet with a several hundred dollar replacement "rebuild". This is despite them correctly identifying the leaking gasket. Simply replacing the gasket was never offered.

The kitchen faucet was also leaking at its base, slightly more complex issue that was going to require replacing the faucet. Similarly, the only quote offered was for a "full faucet rebuild", and specifically pushed a "nice delta faucet" for $350.

Between parts and labor, the quote for these fixes was over $1800, probably about $1600 too high. I asked for a customer-supplied parts quote (just paying for labor), and not too surprisingly this quote never came.

Additionally, my partner at home was asked alot of unnecessary questions about her and my occupation, and it seems quite clear based on the conversation that we were being evaluated as to whether we were someone who would just pay for higher prices than just the simple fix being requested. Pretty bad taste left here overall.

Zach and Sean came out to install our Grohe water filter/ carbonator and a special drain for our master bathroom sink. I truly appreciate their skill and professionalism in handling our home. They wore shoe covers which is such a rare but greatly appreciated courtesy! I felt very reassured by their responses to my Many questions. Lol. We have used a few local plumbers but I really was left with a positive impression of Beyond Wow Plumbing and their work thanks to Zach and Sean. They had me thinking “Wow could all of our plumbing work had been this easy if we called them sooner?”. I hope to have them back out to install something else for us when it arrives.

So, I initially gave a 5-star review because our service tech, Andrew immediately came into our home (before beginning any work) and stated that he and his colleagues were in competition to get the most “5-star” reviews. However, this was my grandmas house where he replaced the 30 year old faucet and this archaic faucet was better than what they installed! I had requested a service call because this thing has been leaking like crazy since “Beyond Wow” installed the replacement faucet and mind you, we had a handheld shower head prior and apparently, they don’t also critically think about if it was a handheld shower before, maybe we want the same thing installed. I came back to my grandmas, to find a fixed shower head installed. Nevertheless, digressing back to my initial complaint (one of many with them and I’m not one to complain), we have never had a faucet leak and when Andrew came back to inspect the leak, he so condescending and curt and said that it’s an old faucet and he didn’t see anything leaking. Funny thing is, I put my sons bucket of toys under the faucet to show proof and furthermore, I conveyed to Andrew that my cats have never been so active in the bathtub since he installed the faucet. He fired back by saying that it is part of the territory on the age of the home and if we wanted to, they could start gutting into the walls, if that would make me happy!

At this point, what made me happy was him leaving our home, because this is another person that clearly doesn’t take pride in their work; nor do they care that he actually made matters worse with our faucet! It was just a ball-bearing that caused the faucet to need to be replaced and now, we can’t even regulate hot and cold water, because the whole faucet is “out of whack”! THIS COMPANY IS NOT WHAT THEIR NAME TRIES TO SUBSTANTIATE”!!!!!

They repaired my front yard water main pipe leak back in Sep 2022, and now about 3 years later, the a leak reemerges from the same place. I called them and they said their warranty is only for 1 year. To me, a pipe which is flexible and is buried in 1 ft of dirt should not fail just in 3 years. Poor workmanship or planning by them. The manager did not even want to acknowledge that there could be any poor work by them and she said we are 100% sure we did the work excellent!!!! How can you be sure, and even she was not willing to give some discount to a returning customer who has had the same issue. I will not work with them anymore, and the first time I worked with them I believe they were very pricy. The 2-star that I give is only for for their nice greeting and conversation, although that is important, more important is quality of work and acknowledging possible poor work.

Have had work done at our house on several occasions by Garrison and they always do an excellent job. Team is always super friendly and explains everything they’re doing, answering all questions, and giving us peace of mind when it comes to our plumbing and water issues. We are on a well and have had a number of challenges and I look to Garrison to help solve for them. Also, the discount for veterans is a nice plus.

Isaac was lovely. Fantastic job!!

Professional, meticulous and courteous!!

As always, the Garrison guys provided top notch service. They arrived earlier than the stated time window and completed installation of three toilets in my rental house with the same level of efficiency and professionalism that I have come to know in the past.

Great service. Our water heater was on its last leg; and when we called , they came out to check it out the next day. They scheduled the new one and showed up right on time. Fixed us up and was on the way. We highly recommend them and would call them again if needed.

We realized that our water heater was going out and needed to be replaced asap! Garrison was able to come out the next day to do the job. I was impressed. He was very informative, helpful, honest, and he explained everything to us about what was going on. He even took the time to talk to us about our water softener. AWESOME SERVICE. We will definitely use them for any plumbing issues we have. AND well priced for the job!
THANK YOU.

Despite the Christmas holiday, we got a new water heater fairly quickly. Appreciated the ease of reaching the office and the kind help there. The plumbers were in the know, and explained so many things. Nice job, good cleanup, too. The prices seem fair, too.

My hot water heater broke and Garrison was quick to respond. They sent me a quote in less than 15min. They answered all my questions before they came out and while the technician was here, he kept me updated on a couple small issues that came up. He went over the new unit with me and answered my questions after install. Highly recommend them.