Reviews of local pros in Buda, Texas

Very impressed with the service provided and quality of the job. Pictures truly make no justice on how great the instalation was. Scheduling my next project with them. 100% recommend.

My neighbor was having a patio installed in his backyard. the workers were using my driveway to turn all there trailers around. In doing this they left copious amounts of skid marks on my driveway. On top of that they also backed into my grass.
If their workers are this inconsiderate then I can only assume the quality of their work will follow suit. I'd also like to mention that I work for a general contractor and i would never recommend this company to any of our customers.

If they can rectify the situation fairly quickl I will update this review to reflect that.

We used Potro Paver Creations for a small paver project on the side of our house. We had put in a driveway extension already but wanted some color and a "pathway" right by it. Our driveway is raised so the pavers needed to be able to match the height. They did a fantastic job on making the pathway flush with the driveway. They had a bunch of colors to choose from too so we were able to find colors that match the exterior of our house. Would definitely use their services again!

I’m very pleased with the outcome of my paver project. Installers were very professional and knowledgeable of products and installation. I rated the company a 5 star for the punctuality, professionalism, and quality of workmanship. I recommend others to give them a try you won’t be dissatisfied.

We used Porto Paver Creations to do our front yard and extend our back patio. We had a budget and Valeria was amazing working in everything we wanted within our budget. We have one more project we will have them complete in the future (maybe more). We can’t wait to use the fire pit and have our morning coffee on our newly expanded patio. Thank you so much for making our dreams come true. See my before and after pictures.

Valeria and her crew were great throughout the process from the backyard to the front yard. The city didn’t allow for us to do the entire driveway like we wanted so we had to compromise. Valeria is very honest and flexible with a hard working crew behind her, you won’t find a better paver company. The costs for any project they tackle will likely be lower than what you would expect.

The best home warranty for my client.
It's locally

Beware it’s a ripoff business…..I waited a month and ended up fixing my dryer in just a day…Rude and unprofessional staff

BFS gives me peace of mind. I no longer worry about "what will break next and who will I call?" I know the answer ,,,,, BFS

Excellent service company with wonderful service people. Of late their office staff has not been as efficient as in the past, but actual service is top notch.

Had them for two years and not once have they returned any of my service calls/requests

Ac went out two days ago at 1 am, they were here in two days and had it up and running. Our experience was amazing and honestly we’re really thankful. Saved us 100’s

They don't cover anything. We've had them come out several times, charge us $75, and tell us they don't cover something. Leak wasn't covered. AC wasn't covered (not even routine maintanence or any type of repair) ... not sure what is actually covered under warranty but hasn't meant anything so far.

We had been with this company for four years. The repair tech came out three or four times with out resolving the issue. The last tech replaced the pump and the next time we used the machine it still leaked. We had this issue for about eight months. No longer with this company.

Our ice maker stopped producing ice since this March. They sent repair technician again and again, and could not resolve the problem. They also replaced something but it’s still not working. We tried to talk to their manager, but no success. We were always told that the manager was on line and will call us back. Not a single call is received. We will not use their service ever again.

First repair man came out to check my dishwasher and oven. I was told that I needed to do 11 washes of vinegar in my dishwasher to clean excess buildup even after stating I had already done vinegar washes and we took the cover off to get any gunk and debris from the dishwaaher left by previous owners. Then I was told I needed a heating element and for my oven and they needed to order the part.

It takes a couple of weeks or so and they show up. New guy this time came to install the event only to find out that the wrong part was ordered. I asked him to check the dishwasher while he was there because I did what the other guy said with no luck. He looked and said I needed a pump and not thh i needed to do 11 washes of vinegar. I called the company upset because we bake food a lot and haven't been able to use the oven at all.

The first guy they sent seemed like he knew nothing about what he was doing. I asked for a time frame of when the part would be in. I was told Monday but here I am on Saturday still waiting.

In the past when our ac went out we were told it would be two weeks before they could come look at it, it was the middle of august we finally just paid a company to come fix it and they were here the next day, we recently called because out hot water heater was leaking, when they came the next day to look at it they send an ac tech to look at it and was told a hose was leaking and it was not covered, asked if the could fix it and was told sure be a couple of days before they could come and replace the hose, again we hired another company to come replace the hose, after the repair we were told the water heater was bad, called bfs back and was told they would order a water heater and be there in a couple of days, after a week of waiting we called them again and was told they would be there the following week, after another week we had to call again, they show up and tell us the water heater is fine and all it needs is a gas valve and they would have to order one, well it has been another three weeks and they have not called, when i called again i was told they would check into it, well guess what, another week and still no call back. I can not say one good thing about this company and surely would not recomend them to anyone and will be dropping them and going back to american home shield, which is more money but they at least do what they say they are going to. Please do not use bfs. They are horrible.

I have a home warranty that includes a pool. It's an extra cost to include the pool. The motor went out so I called and created a service request. It took 3 days to get a technician to come out. He now needs to order the piece and once it comes in, they will call to add the repair to the schedule (expect at least 2 days and it's over a weekend so at least 4). At a minimum the water will not be moving for 1 full week, when weather has been in the 80s. While a pool might not seem as a priority, not having the water moving can cause the pool water to go bad and crazy amounts of pricy chemicals to be added. I'm disappointed in this service and the urgency to fix. If you are looking to get a home warranty for your pool, don't bother on adding this 'service', at least not with this company.

If I could give zero stars I would. For starts I had to have my stove serviced it took over 3 months and still not fixed. First of all I took off of work twice and their tech no showed twice! After explaining to Erica who is extremely rude that I am available after 12 PM on Fridays I work in the medical field and I have patients that I can’t reschedule at the last minute and the tech already no showed twice! She gave me nothing but attitude because they start north and work their way south. I live in Round Rock and their tech wants to get done early on Friday and doesn’t wanna have to come out to Round Rock after 12 PM on Friday. The straw that broke the camels back now my air conditioner is having issues called to schedule to have them come check it out again I’m available after 12 on Friday they call telling me they can no longer guarantee that they can come out because their tech wants to come earlier and be done with the northside and head back south Friday afternoon . I am a renter and my landlord uses this company.I did notify him and he will cease to do business with them they are very unprofessional ,rude and their techs, if they show up do not do a very good job again the first problem with the stove is not fixed and apparently I can’t get someone to come out and look at my air conditioner because it’s too inconvenient for them on a Friday afternoon. Don’t waste your money with this lousy company and Erica needs to reconsider what business she’s in as customer service is not her strong suit.

Where is the ZERO stars??? Bought a 'home warranty' and expected the company to be professional when it came to fi x/repair/update or replace any issues that may arise. They didn't. I have a rental property and every other time it came to schedule an appointment, they allegedly couldn't get ahold of my tenant (coincidence?). The AC went out on a summer day, and it took many trips to fi x the issue, but not until I got a hold of a manager, which by the way is almost impossible to get a hold of because the receptionist will not transfer directly!!!
Then my stove was having issues, and again, 4technicians had to make a trip and 'diagnose' the issue. In reality, all they were doing is buying time and blaming Covid for everything. After my tenant was without a fully functional stove/oven for over 3 months he called me and threaten me to either buy one or replace it. I was more than patient with these people but not even then they will fi x the issue. The straw that broke the camel's back was the incredibly rude receptionist(Erica) when she said: "I'm NOT sending my technician all the way from Helotes to your house...!!!" Really? Like, the distance is any of my concerns. I could go on and on about the lack of professionalism in this company, but why bother? In my opinion(I'm in the service industry) a call should be made and immediately schedule and fi x the issue as fast as possible, but that's just me.

The technicians say they need parts to be replaced, but the BFS (Boward Factory Services) agents do not approve and do not schedule parts change visits by themselves. They have a big 'no man's land' which they will not cover. The defect has to be within the house and not outside. anything between the meter and house is not covered for plumbing. Jacuzzi is not covered. No parts are changed when technicians write comments stating parts failed and they charge me for parts due to usage or not normal failure each time.

Yearly A/C service or seasonal service is part of the annual contract, but they never do it or even ask to schedule it. There is no emergency contact for utilities like AC/HVACs or Refrigerators.

I believe this is not a good option and people stay away from this. They will not accept any claim for your warranty. Fake establishments making money by their claim that "no charge visits", that is the only true part and no ways things get fixed.