Plumbing reviews in Burleson, Texas
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Michael with KMP is my go to for anything hvac. He is knowledgeable and quick to help, does the work the right way! KMP is supportive with scheduling and has been able to tackle even larger projects for reasonable prices.
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I had an excellent experience with KMP Plumbing, Heating & Air. My gas water heater needed to be replaced, and I was able to get on the schedule for same-day service, which was a huge relief. The technician arrived right on time, was professional, knowledgeable, and made the whole process smooth from start to finish. The installation was done quickly and neatly, and everything is working perfectly. I really appreciate the prompt response and great customer service. Highly recommend!
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We have been using KMP for years. They are always highly professional, courteous, honest, and fair. They arrive when they say they will and provide an estimate before any work begins to avoid any surprises. We’ll continue to use them and are excited to see them expanding into other lines of home related repairs, as they can be trusted.
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Dustin, Zach, Elliot, and Chance did an outstanding job with my plumbing and HVAC. They were professional, punctual, and extremely knowledgeable. Everything was explained clearly, the work was done efficiently, and my system is running perfectly. Highly recommend this team from KMP for anyone looking for reliable and top-quality service!
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Their technician, Zach, did a fantastic job repairing my AC unit. He was on time, went straight to work and diagnosed my issue quickly and accurately. He took the time to explain to me what was happening, why, and the best fix. He gave me my options and didn't pressure me into spending a lot of money I didn't want or need to spend.
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KMP has taken great care of our family’s plumbing and HVAC needs for years now. Their customer service has always been impeccable and this recent call to our house was no different. Roman and Chance had our HVAC system back up and running in no time. If you value high quality, quick service with a smile, there is no choice but KMP Plumbing, Heating and Air.
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As a Facilities Manager sometimes things go wrong and you need help. Having KMP plumbers onsite always puts me at ease. They are knowledgeable, professional, great communicators and do great work. NO they ARE NOT the cheapest but for commercial work, when called upon they perform with excellence! They have performed several decent sized jobs for me and some small no rework ever needed on jobs completed. When work has been done for me it was done correctly the first time. I appreciate that.
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Zach was very professional and efficient! He provided fast and courteous service after hours (same day service) and explained everything he was doing. He also found errors that were done by a previous company. House very cool now. Will definitely use this company again for my HVAC needs!
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This is the 2nd time in less than a month that KMP has been out to our home. KMP Plumbing made the entire process seamless from start to finish. Booking was quick and easy, communication was excellent, and their pricing was completely transparent. I really appreciated the text with the technician’s photo before arrival—it made me feel comfortable and prepared. John our technician both times was nothing but professional! You can tell they truly value the work they do, and it shows in the quality of service. We will definitely be using them again if needed and highly recommend them to anyone looking for reliable plumbing service!
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KMP consistently delivers top-notch AC service! The customer service is excellent from the initial call to the arrival of the technician. An urgent late-night call about a malfunctioning AC resulted in a quick response, and the office staff was incredibly polite and empathetic. A technician was quickly scheduled, and technician arrived promptly. Hunter was extremely knowledgeable and efficient, diagnosing the problem and getting the AC running smoothly again. He also explained the issue and answered all questions clearly. Highly recommend KMP for all AC repair needs.
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The scheduling was quick and she was very courteous and professional. Jesus arrived right on time, he quickly diagnosed the issue, and explained every step of the process in clear, simple terms. The work was done efficiently and with great attention to detail, and they left the area spotless when finished. Their professionalism, fair pricing, and friendly attitude made the whole experience stress-free. I highly recommend them to anyone in need of reliable plumbing services.
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From start to finish, the service was smooth and stress-free. John was the technician who handled our plumbing work, and he was punctual, thorough, and clearly knew what he was doing. He diagnosed the issue quickly, walked me through the solution, and completed the repair efficiently. Pricing was fair and communication was solid the entire time.
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I am in awe of Zachary Heiliger’s professionalism. He truly left such a great impression when inquiring about services and questions I had. He represented KMP with upstanding professionalism and impressive initiative and eagerness to help. Not just for his own gain, but because he truly cared about us. It was felt through and through during our interaction. So very grateful. People like him are a unicorn employee in my opinion. I hope his company sees his irreplaceable value to their company. Thank you again, Zach. You truly were a fresh of breath air for the service industry!!! 🙌🏼👏🏼
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Nick was absolutely amazing! I had a difficult project and he was professional and informative the entire time and went above and beyond I feel at each step. Two others helped him and were also extremely helpful and professional. One was Alex but I didn’t catch the other name. Great great company at each contact point and I would highly recommend them!
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Zach did an excellent job with our HVAC service. He was knowledgeable, professional, and took the time to explain everything clearly. He showed up on time, worked efficiently, and made sure everything was running properly before leaving. Highly recommend Zach for any HVAC needs.
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Highly recommend! KMP was reliable, professional and fixed our issue promptly. Their service technicians were friendly and professional. Great communication throughout the process and the cost to fix was reasonable. We have used other local companies in the past; however, moving forward KMP will be the only company we call!
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Excellent service from start to finish. John was professional, on time, and very thorough. He explained the issue clearly and walked me through the solution in a way that was easy to understand. Pricing was fair with no surprises, and he kept the work area clean the entire time. I really appreciated the attention to detail and would definitely recommend John for any plumbing needs.
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Let me start with the good. Service over the phone was excellent, answered quickly and was able to get me on the books. Technician arrived on time and was friendly and knowledgeable.
However, all the good is overshadowed by the exorbitant pricing. I had a garbage disposal installed that I provided. The work was completed promptly in 45 minutes. All this for $434 after purchasing a $50 toy to waive the actual service call. So hourly pricing is around $400-500 per hour. For big jobs I’m sure that’s great, for small jobs like mine I would recommend a handyman instead. -
They were so helpful on the phone, sent Kevin to my dad's house, same day. My dad said Kevin was amazing, professional and respectful. When we have an AC or Plumbing issue again we will be calling KMP
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I highly recommend KMP Plumbing!! They provide superb customer service, from the first phone call to when the service is completed. Nick has done work for us at 2 different locations and both times he has gone above and beyond. He makes sure to explain in detail and show you what he's talking about. I appreciate his honesty on the items needing repair and ability to get the job done that day. They provide before and after pics and detailed break down of what you are being charged for. Nick with KMP was truly a blessing, as we had an issue that needed to be fixed ASAP.
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The prv (pressure release valve) outside my house needed replacing. KMP did the job. The service man was courteous and polite, and got straight to work. I saved hundreds by going with KMP. I'd recommend them to everyone.