HVAC reviews in Carrollton, Texas

4.8 based on 1317 reviews Back to the listing
    5

    Great service and very professional team. They worked efficiently and made sure the air ducts were properly cleaned. I’m very pleased with the results.

    5

    Very happy with their prompt service. Adam was thorough and courteous. I'll definitely be calling for any needs in the future. Thanks MES

    5

    The ladies in the office are amazing! The technician was very professional and helped me get cooling. Definitely recommend!!!

    5

    Routine inspection. MES does a very good job. I am a long time customer and have never had a problem with their services.

    5

    Called at 10 pm due to water leaking through my ceiling. Was met with a quick response and a courteous technician. Very informative! Thanks MES

    5

    Personal reliable. Knows what his doing
    And very professional and quick!
    He is so easy to communicate with.
    My name is Angele.

    5

    Great service. We were complete without heat. They were fast and efficient. Quickly identified the issue and resolved it in less than an hour.

    5

    Courteous, helpful, efficient, and prompt, from the receptionist who set up our appointment to the serviceman who came to work on our heating system. Thank you MES!

    5

    I have asthma and they came right out very efficient and fixed my ac quickly will definitely use them again

    5

    Metro services are very professional and they hire some of the best technicians I have ever hired to work on my air-conditioned system and they are very customer friendly and very helpful I would recommend them to my friends and family and anyone needing their services

    5

    I was very impressed with Jonathan’s professionalism and knowledge. He welded up the smallest copper line I had ever seen! Back up and running! Thanks Jonathan!

    5

    I had a very good maintenance service today. The technician was very nice and friendly; gave me some good advice and service. Thanks to Metro Express Service.

    1

    The guy came out and told us we had freon leaking and we should replace the whole unit for over $4800, we had another company come out and they guy said looked at it and said they it just clogged and cleaned it out and now it works.

    5

    Jose, the technician) was quick, professional, and got us running in no time. He also gave us a tiered strategy to fit our budget.

    5

    Contacted MES around 12:30 pm today, spoke with Shanda, I told her my AC was not working.
    She stated someone could come this afternoon between 2 and 5 pm. Adam arrived before 3:00 pm. And had the AC functioning within ten minutes of his arrival! I am a very happy customer!

    5

    Tim was gracious and professional when he arrived at the house to find and fix the issue we were having with the a/c. Trish was great when I called in to get help.

    1

    I hate I chose this company! 10,000 dollars later and a new system installed by them, I have had 2 ceiling leaks due to improper installation. I’m still waiting on them to fix it. Phone calls are followed by lies and no guarantees.

    5

    MES has always been very reliable, honest, and professional. I highly recommend and will continue to call on them for all my A/C needs.

    1

    I received an ad from this company and went to their website to check their "Advertised Specials". I was told when I called that they do not service Frisco. I pointed out that their website said they did and gave a breif bio on Frisco. They set an appointment, only to have a supervisor call me and tell me that they were not going to come out to my house. I asked for a manager only to be hung up on. I called back and the dispatcher said that if I call, she was instructed to HANG UP on me. I don't know about you, but doesn't sound like they are working with the BEST talent they can hire (as their web site says). As the supervisor said, the website is wrong....hmmmmmm

    5

    I had Ray and his apprentice come very quickly on a Sunday morning. Great service and quick to
    Diagnose issue and repair.

    5

    James Wheeler of MES came to my home after A-1 wanted to charge me $12K for a new HVAC system and reconfiguration of my attic. James recommended a new blower which he installed for $500! James immediately understood the situation and utilized his experience and knowledge to save me thousands of dollars. I can't thank James enough. MES is now my go-to HVAC supplier.