HVAC reviews in Carrollton, Texas

I had a great experience with Norris Heat and Air. Ty is professional and quite knowledgeable.

Ty Norris is a true professional. He is always on time and works efficiently.

Ty Norris was super friendly & professional! We found our AC guy!

Tech was professional, kind, and courteous. Once I called the office they came right out to take a look at the issue.

The nicest people I have ever worked with from 1st phone call to saying goodbye to Norris and his helper CeCe or?. I will refer them whenever I can. Praise be to God!

Ty was great!
Incredible ease of scheduling and quick repair!

I highly recommend Norris Heat & Air for your HVAC needs!

Great and thorough service! Norris explained to me what he was going to do in detail. I am definitely recommending Norris Heat & Air to my family and friends.

Tyrone was timely, courteous, efficient and most of all had my best interest at the fore front beyond just the job.

Very professional. Courteous. Gets to the point. On time (which is rare these days). Responsive. Told me everything I needed to know about my AC’s. I would definitely recommend.

Serviceman was very pleasant and did his work quickly

Contractor assigned by 2-10 Home Warranty. They were professional and knowledgeable. Saved their contact info and will definitely recommend to family or friends!

My experience with Norris was fantastic. Service impeccable and amazing professionalism. I would highly recommend Norris over any other service I’ve used in the past six years.

Norris Heat & Air are prompt & professional. They're team was very knowledgeable so I strongly recommend them.

Outstanding team. They REALLY know their stuff in the most thorough way. They were able to explain everything so well and were so kind. I would trust them anytime with anything. They truly went above and beyond.

We were hooked up with Ty Norris through our home warranty company. They were a pleasure to work with. Had the problem diagnosed and repaired in under an hour. Burned out capacitor.

Ty is the man to go to if you have any issues with your AC. He diagnosed the issue and gave us a quote in the morning and then was out there the next day installing a whole new AC system. Amazing experience

A previous HVAC company said we would need to change out our entire unit. Norris Heat & Air came out and assessed our unit and found that our repair would cost less than $1,000. They are responsive, efficient, and professional. Moving forward, they are out point of contact for our A/C & Heating needs.

On a very hot day in the middle of June 2022 one of my A/C units failed. I asked Norris Heat & Air to look at it. Even though it was a very busy time of year for them, they took the time to give me an honest assessment. Norris Heat & Air installed two new HVAC systems in my office building in one day and I have had no problems with them. The units are working great! Installation was fast and professional. The cost was competitive. If you are looking for an honest HVAC contractor that will treat you fairly, call Norris Heat & Air. The next time I need service on one of the HVAC systems at my office or home, I will be contacting them again.

Ty and his team were essential in helping me get through a heatwave with a broken AC. They gave me tips on how to get my warranty company moving and shaved a weeks wait off of the ETA. They worked with me every step of the way and got the job done quickly and professionally. I highly recommend them, they are life savers.

This place is awesome! AC unit stopped working at 8 pm and they had a tech out at 11 am the next day. The lady that called was very professional and the technician, Ty, was really quick, nice, and did a great job. This will be my go-to every time.

On the 30th of January we smelled burning in our attic through the vents. We turned everything off and the next day called for service. We were not expecting anyone to come on New Year's Eve, but to our surprise Ty made it happen! We were so grateful as the cold weather was setting in. Within days he had the parts and repaired our heating fan and unit! We are so grateful for his Office Manager Tiffany as well. She kept us informed and got us scheduled in a timely manner! Thank you both for a job well done! Will definitely refer you to others.