Reviews of local pros in Cedar Park, Texas

Thanks to Corey and the Proven team for installing a new tankless water heater system. My two water heaters were approaching 10 years and needed to be replaced. The team came out and installed a way more efficient solution. The install was super clean. Appreciate the work of Corey and team. Again, another great experience with the Proven team.

Today was truly special, I called a plumber to come out for a routine maintenance call. Not only did he have the skills to do the job but also was professional, thoughtful, charismatic guy. Let’s just say we need more companies with people that care about their customers and the experience from start to finish. Thank you Proven Plumbing for having Cory F on the team! I will certainly be coming back with my plumbing needs.

Highly recommend Proven Plumbing, especially Enrique. He was professional, knowledgeable, easy to work with, and best of all, did not try to upsell me. He came out for a free on-site estimate, explained everything clearly, and even saved me money on my water heater by not recommending unnecessary repairs. Replacing my outdoor faucets was also very reasonably priced; well below other quotes and even my own expectations. I’ll be using them again.

Proven was EXCELLENT! I got same day service and the team made sure everything was done perfectly.

I called in a request for a quote to get my water heater replaced, and Jeremy was able to dispatch a tech within a couple hours. The quote I got was very reasonable, so I went ahead and signed to have it replaced the same day. Zach and Cameron drained and removed the old WH, replaced the lines, expansion tank, and drip pan, and restored hot water to my house quickly and expertly. These guys worked late into the evening to make sure everything was done properly and that everything was operational before they left.

I'm extremely satisfied with this experience from start to finish, and I'm honestly a bit shocked at how efficient the whole thing was. I was expecting this to be a drawn out process, but thanks to Zach and Cameron's hard work, it was all done in the same day within maybe 4hrs of me placing a call. I'd recommend Proven to anybody looking for plumbing work in my area.

Thank you Proven!!

I chose Proven Plumbing & Air to provide my replacement natural gas hot water heater because they provided the most “bang for the buck” in terms of the product they were recommending (Rheem ProG50-38N-RH60), the installation materials including safety features (new plumbing for water and natural gas, drip pan & auto leak water shutoff mechanism, and thermal expansion can). We had no hot water on our 19-year-old unit, which I flushed annually to keep the sediment from collecting inside the 50-gallon tank, because the heater and pilot light would not stay lit. Replacing that hardware would have cost nearly half the cost of a new system installed, and the exact parts were tenuous to find. I spoke with four (4) contractors, received three (3) bids, two (2) of which came out to assess for free: the bids ranged from $2.2-3.8K installed. I chose Proven Plumbing because they were towards the lower end of that range (not the lowest nor the highest), could install the next day (my wife was uncomfortable not taking a hot shower!), and Nolan S was crystal clear with his assessment and action plan if we chose Proven Plumbing & Air. Nolan S and his team came back the next morning and had my wife showering by early that afternoon! Plus, the office staff was helpful in answering all my detailed questions about what they provide including warranty (6 years). Thank you, Crystal, Ember, and Maria and one other gentleman, at the office, and Nolan S and his team in my garage! I also like the fact that they asked me for pictures of my installation before showing up so they could accurately quote.

We needed our sink fixed and cleaned out. Proven plumbing is the best. Zachary C was wonderful, professional and very sweet to my kids as well. He told me exactly what he was going to do and went above and beyond. Very nice guy and Jay was nice and professional as well. I will call them again for help.

Excellent service!! My original water heater was approaching 25 years old. After putting off a replacement, I contacted Proven for a quote. They were able to come the next day to provide a quote with 3 different warranty options. The quote was detailed and all of my questions were answered. The water heater was replaced the next day by Zach W and another gentleman. They were very professional and customer oriented. I highly recommend Proven!!

I had a water heater installed today 1/19/26, and Zach W and Manny were fantastic! They were both very knowledgeable about the install and corrected issues that needed fixing. The entire process from estimate thru installation was seamless and easy. This was my first time using Proven, and I will definitely be calling again in the future. I highly recommend them. Thanks to Maria in the office for sending timely revised estimates on a Sunday. Thanks!

Sam and Zac were incredibly helpful from start to finish. They were professional, polite, and took the time to clearly explain what was causing the plumbing leak and how they planned to fix it. They worked quickly and efficiently without cutting any corners, and the repair was completed to a high standard. It’s clear they take pride in their work and care about their customers. I would definitely recommend them to anyone needing reliable plumbing services.

I had a hot water issue where the water wasn't passing through the tank into the house. I tried everything I could think of to fix it myself, but ultimately decided to call Proven Plumbing. They showed up within 20 minutes of me calling their office. Immediately, techs pointed out a flaw in how the tank was installed. There was direct connection to the emergency release drain on the intake line so the water wasn't making it to the tank, but was going straight down the pressure release drain. It made no sense how it ever worked in the first place. I'd recently replaced some of the fittings to fix a leak. When I did so, I took out what I thought was an unnecessary long plastic riser coupling with a shorter brass fitting. I'm guessing with the shorter connector gravity worked against me.

The Proven team told me all I had to do was get rid of the drain connection and cap it. So I did just that. I got rid of all the extra connector fittings and then tapped the intake directly to the tank, capped the drain hose, and like MAGIC... I've got hot water again!!! And right before the hard freeze weekend.

Proven Plumbing didn't even charge me for coming out. They give FREE estimates, so they gave me an estimate for all the work that I need to have to done to get my heater up to code. And they're not wrong, I know I should have my heater in a pan and have better ventilation in the heater closet. We're looking to put the house on the market soon and I'll for sure be calling Proven Plumbing to have that work done. The techs were also super polite, funny even. I also really appreciate that they never made me feel stupid or talked down to me, despite my obvious amateur plumbing abilities.

Y'all saved the day!!! Thanks so much! You RULE!

I was trying to get my water heater replaced through AHS. However, the plumbing company assigned gave me a huge out-of-pocket expense quote for installing a lower quality water heater. They were going to charge me for stuff that is a standard install for a new water heater :-(. Instead i took the cash out from AHS and approached Proven Plumbing. I have had several friends and relatives that I had recommended Proven Plumbing based on what i heard but i personally had not had a chance to use them. Now it was my chance :-). Anyways, the price that Proven plumbing quoted was only a 100 dollars (parts + labor + warranty) more than the out of pocket expenses that the company from AHS had quoted but i was going to get a better water heater, longer warranty and also lesser cost overall (with the cash out option from AHS). Based on my overall research, Proven Plumbing had the most reasonable quote amongst other plumbing companies. More importantly, many of the plumbing companies in Austin appear to be very difficult to work with -- my way or the highway attitude as opposed to Proven who are very very customer oriented. We had Enrique to come by our house who did a fantastic job of replacing the water heater and spent a lot of time answering my questions. Many other companies who had come by to provide a quote were trying to gouge me by saying that they will charge extra for a tall-narrow water heater or wanted me to make framing changes (our water heater is in the attic and we have truss-roof). Enrique and Proven plumbing accomplished everything without charging me any extra. So I have no qualms in recommending Proven plumbing for any plumbing jobs.
Also Proven Plumbing management (if you are looking at this review) -- I would like to give a shout out to Enrique for a tremendous well done job and for his professional expertise, courtesy etc. At the end, it is the technicians' attitude/behaviour that make/break public perspective about any company. In this regard Enrique gets an Excellent and the top-most grade !!! Pl. continue to do your good work.

I recently woke up to every homeowner’s nightmare… my water heater was spewing water everywhere. It didn’t just make a mess, it affected the water throughout the entire house. We needed it fixed immediately.

I called Proven Plumbing and they were at my door right at 8:00 AM. That alone was impressive. Devin and Michael were professional from the start. They took the time to clearly explain what had happened, what needed to be done, and what my options were. There was no pressure, just straightforward communication and confidence in their work.

Even better, they had the issue diagnosed and repaired within an hour. Quick, efficient, and done right. The pricing was fair, especially considering it was an urgent situation.

If you’re dealing with a plumbing emergency and need a team that shows up fast, communicates clearly, and gets the job done, I would absolutely recommend Proven Plumbing. They turned a stressful morning into a smooth fix.

These guys are a great find. Highly recommended for plumbing. They showed up fast when I needed them and replaced my old water heater in just over an hour! Really. I got three quotes and they were by far the best price for a quality unit.

I’ve used Proven Plumbing & Air for every plumbing job I didn’t feel comfortable handling myself. They consistently deliver high-quality work at reasonable prices. I also really appreciate that they’re upfront about costs before any work begins and they don’t charge just to come out and provide an estimate.

If you’re researching plumbers, I recommend checking multiple review sites, like Google & Yelp. What stood out to me is that Proven Plumbing & Air has amazing reviews across all major review sites!

I recently had them come out to my house to fix a water leak near my main shutoff valve that was caused by some pesky tree roots. Fortunately, Zachary C. was able to come out quickly and resolve the issue. He took the time to clearly explain what caused the leak, what he did to fix it, and the additional steps he took to help prevent it from happening again.

He did an excellent job, and I plan to request him for any future work I need around my house. Highly recommend!

Hooray for Zachary C! Routine maintenance turned into an urgent situation. We contacted Proven Plumbing based on the stellar Google reviews and nothing but positive recommendations from our community FB page. 40+ year old house, time for some routine bib and spigot replacements. The scheduled the consultation for the next day and by the end of the day we had received a quote.

We accepted the quote but were planning to wait until after the freeze / ice storm to schedule the service since nothing was urgent. About 3 weeks later we received a call from our MUD that our usage was 5x the average and our meter was running constantly and we should check for leaks. Nothing in the house, I went around the perimeter and discovered an unplanned, small pond in the corner near our gas meter. I called late in the day and Proven scheduled us for the next morning. I should point out the communication is amazing via text updates and even a call when they were running 20 minutes late.

Zachary C was our plumber and he greeted us cheerily. I had spent the previous night fretting over how they would even fix this. Zach took at look, didn't blink, joked about not having any ducks yet, grabbed a shovel, and got to work. I'm not sure how he dug it out so fast but just like that the pipe and leak was exposed. He also pointed out a kink in the pipe where it entered the slab, from the original installation, and took the time to chisel out some of the slab so he could round out the pipe and make the repair on the other side of the kink.

We're extremely happy with the work and the service and we have them scheduled to come out next week to do the maintenance items.

Always prompt and fair pricing. I use them for my rental property as well as my own home. Great service and always takes the time to ensure that the job is complete -- fixed one capacitor on one a/c unit for my house and also ended up checking the other three units' capacitors.

I had an HVAC unit installed with zoning and fresh air venting capabilities. Now each zone is tightly controlled for maximum comfort while allowing fresh air to circulate thru the house. The process started with and honest and fair quote. The work was professional and the owner was responsive to further adjustment to the system. I would highly recommend Britton Service Group.

I called them to recharge my AC unit with R-410A coolant. Before making the appointment I asked their receptionist whether the price of coolant per lb was the same as I had paid them 11 months ago. She said she didn't know the exact price but assured me that it was in approximately the same price range. Their tech came out promptly, and did the job efficiently. However the coolant price charged was 20% above what I paid earlier.
To be fair, it was still cheaper than quotes I had got from other vendors.

As if often the case, we had our HVAC system decide to stop cooling the house during peak summer time in 2018. We recently had the system serviced and weren't expecting another failure. Yet that didn't stop the compressor for dying late on a Friday evening.

Naturally, I called and e-mailed multiple places. Britton was not only the first to return my VM, but were able to stop by later that evening. Not bad for a weekend.

They quickly diagnosed the compressor had died. They could either check around for an expensive part on Saturday and try to get it replaced. Or just replace the entire HVAC system. Consider the one we had was over 7 years old, a less than reliable brand, and presented multiple failures, I opted for the second option.

That decision was also helped by the fact that they'd be able to install the entire system the very next day, on Saturday. Not to mention it was reasonably priced. Don't get me wrong, it was still a large unexpected expense. But I got a new Carrier system with 10 year warranty that would even save money due to being newer, higher SEER, more efficient, etc.

I should note there was an issue after installation. They forgot to remove some foam material which resulted in poor airflow. The same very knowledgeable technician came on that same day, during the evening, and quickly diagnosed and resolved the issue.

It's been several months since this was installed. AC, Heating, Ventilation, all working perfectly. Highly recommend these folks for your HVAC needs.

Highly recommend. Have Britton do my yearly service and recently had them replace the entire system. Great communication every year and very easy to work with.

Left service request online late one night and the next afternoon the tech was there and fixed my AC in half an hour. These guys are the best and the dispatcher is nice and courteous. Price was very reasonable also. Have used them several times, always fixed right the first time.