Constraction reviews in Celina, Texas

The new build behind us certainly won the race! Hauk should thank their lucky 4 stars for the following staff members. Otherwise there may have not been any stars to give thanks to everything we’ve had to do as customers. We deserve a raise!

PM Robert deserves 5 Stars & is a big bonus to Hauk for the mess that he had to come in & clean up behind the previous PM who didn’t really give 2 cents about the client. Robert has been a breath of fresh air & so helpful. The company is fortunate to have someone like him.
Design Consultant & Sales Mgr, Jaime = 5 Stars: designed everything & we couldn’t have asked for more. Everything was picture perfect when he created the vision & for the most part, turned out very lovely. ♥️
Lighting Specialist Jimmie = 5 Star: very helpful with his attention to detail & certainly takes care of the customer. I would recommend him to anyone who’s interested in transforming their backyard into an oasis using lighting.
Service Team (Aaron & Lance) = 5 Stars: They also had a big mess to clean up after the first PM & we are thankful for their professionalism.

Next: The home behind ours started being built at the same time we broke ground for the pool project Oct 2021. They didn’t even have concrete poured but there are now people living there & we have yet to complete our final walk through much thanks to the previous PM & landscaper. We’ve had to inspect & correct so much & at this point that there should be compensation for our work!

Now to the worst!!! If Hauk or anyone ever mentions the name 5-Star Landscape, run 🏃‍♂️🏃‍♂️🏃‍♂️fast as you can in the opposite direction. The owner is a smooth talker but deceptive & unreliable, & does not value the customer or attention to the job. Paid in full in Apr and we had to press him for every portion of the job to get anything done. It was hard getting good sod, replacing dead trees, correct shrubs, sprinkler system correct....list goes on. It’s been severely stressful. It’s been 8 months for landscape & they’re still not done. And I honestly think he could care less.

Trent has done a great job keeping our pool clean and balanced. Great communication and we always appreciate the picture of our backyard gate closed and latched! The one time we needed a bit extra attention to an issue was addressed quickly and problem was resolved. Happy to recommend as a good pool service provider !

Xavier is so friendly, very hard worker, our pool is in good hands as well and looks great because of him! We appreciate him taking such great care of our pool, and also always willing to answer any and all of our questions! Hands down someone that takes pride in something that means a lot to us!

Hauk was the natural choice for us based on their positive reputation and our desire to support a local business. Our design consultant, Jaime, captured our vision and collaborated with us on all of the details, including the pebble sheen, pavers, and granite. As first-time pool owners, Jaime's expertise was invaluable in helping us visualize how these components would come together. Our project manager, Andreas, was equally impressive in his communication skills, promptly responding to our text messages and proactively providing updates throughout the construction process.

While the initial stages of excavation, rebar placement, gunite application, and gas installation were executed swiftly, the overall build did take longer than some other companies in the area. However, we were informed upfront by Hauk that this was due to their smaller, dedicated team. Ultimately, we are pleased with the finished product.

While there were some minor frustrations during the project, they were not significant enough to be dealbreakers. For example, it took Hauk approximately a month to locate and repair a leak once the pool was filled. In addition, the new roofline connecting to our outdoor kitchen leaked during the spring season. Thankfully, the roofer was highly responsive and addressed the issue promptly. Lastly, we experienced discoloration on the white tile of the spa, but thanks to the recommendation of Brandon from North Texas Tile Savers, Biodex 300 successfully resolved the issue.

Overall, we are satisfied with our experience with Hauk and appreciate their commitment to quality workmanship and customer service.

Hauk Custom pools does out standing work on pool maintenance. I have had different pool services for 27 years and their team is the best! Shout out to my tech guy Henry, his supervisor Jared, manager Ahren and Gina who coordinates everything. They all work together to provide excellent service. I highly recommend Hauk!

Mike

We had a great experience with Hauk Custom Pools on our pool. They did a pool and structure for us I highly recommend working with Kevin on your design and having Brock as your project manager. Both communicated with us a lot and even answer questions through out the day. Hauk Custom Pools treated us like family, which was one of the reasons we chose them. I highly recommend working with Hauk. They did an excellent job on our dream pool. 5 stars all the way.

This is our second pool, and first from Hauk. Tim Ryan was a salesperson and Sammy Trevino was our PM. We chose Hauk after talking to several neighbors who had all gone with them over a variety of other builders. All of them said that their experiences with Hauk were very positive as well. Tim was fantastic to work with from start to finish. He was very patient and really listened to us. We built a monster diver (34K Gallons) with the biggest hot-tub we've seen and couldn't be more pleased with the overall quality of the materials and workmanship as well as their service. It was not a perfect build by any means, as all have issues that come up. When they did arise, Sammy was on top of it and did what he said he'd do in the time he said it every time! We'd definitely recommend Hauk and use them again as well! (We also bought the PV3 Paramount in-floor cleaning system and it's been really fantastic! Highly recommend it!) . Thanks Hauk!

Even better than expected!! After narrowing down from 5 options for a pool builder, we chose Hauk Custom Pools and I'm so glad we did. The build started 2 months ago with our Salesman Tim Ryan. He was clear on what to expect and very knowledgeable on all options, equipment and the timeline. Additionally, behind the scenes, Cynthia Gonzales was also super helpful and quick to respond whenever I had a question. We were soon handed off to Kyle Wojtowicz our Project Manager. Kyle was really easy to work with and constantly in communication with both myself and my husband. He started to feel like family. Every subcontractor assigned to our job was polite, professional and an expert in their own field. Its been a little over 2 months and we can now swim! Everything turned out beautifully. I read horror stories and did a lot of research before choosing Hauk. Trust me when I tell you, you will not be disappointed!

PS-I have never taken the time to write a Google review..but this time I had to, they deserve it!

When we decided to build our pool, we were referred to Hauk by one of our neighbors. Hauk build his and his next door neighbor’s pool and both were very happy with the outcome and also the warranty repairs. I submitted a request for a free quote and got a response from Gabe a few days later. He came over and spent an hr talking to us about the design and what we wanted. We loved working with Gabe, he was very professional and listened to all of our must haves. A week later we were in his office going over the design and we really loved what he came up with! We were assigned to work with Andreas (PM) who was absolutely amazing! We had a tons of questions and Andreas helped answer all of them. He’s very responsive via text and email and got things done. Overall we are very happy how the pool turned out. Will update my comment with more pics when weather permits. Thank you Team Hauk!

Both Cory and Brock were fantastic. Cory completely understood what we were looking for and designed in perfectly - within budget. Project Manager Brock kept us well informed every step of the way. Communication was excellent with no surprises. Very professional and had such an eye for detail. Really appreciated the little things we asked for and he accommodated every step of the way. Hauk comes highly recommended by us, our backyard is now a tropical oasis - so when you go with Hauk you must insist on Cory and Brock!

I cannot say enough amazing things about our pool build with Hauk. Tim Ryan did a great design and was so easy to work with. You can tell he genuinely takes pride in his work! Brock was our Project Manager and was also phenomenal to work with. All the construction crews were respectful and professional. Our pool took under 5 months to build! My only regret is not putting one in sooner! 10/10 recommend!

We were so pleased with Hauk from the design conception of our backyard project, all the way through the construction and completion! They did a superior job on our pool and outdoor living. We worked with Colby on the design side, and Sammy was our project manager. Both were extremely nice to work with, great and timely with communication, and genuinely cared that we were pleased with the entire process. We happily recommend them to anyone considering a pool! We are loving our new backyard oasis!

Blake at Hauk Pools did an amazing job on the design of our pool. We are so happy with the result. We wanted to get design ideas from 3 companies so we could compare. The first company we went to to charged us a lot of money for a mediocre design. We then went to Hauk and got our design for free. Once we saw Blake's design we were sold and skipped getting a 3rd bid. The result is exactly what we wanted and we love our pool.

We started a pool build with Hauk so far and Andreas, our construction manager and Tim, our salesperson have been more than helpful and so responsive. We cannot wait until the pool & our backyard is done and I'm sure we will enjoy it for years to come!

Update: our pool is done and our backyard looks amazing and we are so happy with the quality and service we received from Andreas our project manager and Tim our salesperson. We also had amazing landscape lighting done by Jimmy. He made our backyard shine at night! It's exactly what we wanted and love being in our backyard! We would use Hauk again and definitely recommend them!

Jimmy, the Hauk lighting professional is amazing. He took my vision of making my backyard feel like Miami to another level. He knew exactly what we wanted to do and ran with it. He is flexible and very professional. He helped me understand how to use the app and I have his number and can text as needed if I have any issues. Super sweet guy. Our backyard lighting looks amazing and the lights are customizable and fun.

Hauk did our pools too (separate review coming)

We choose Hauk to maintain our new pool and was very happy with our first technician Kameron but concerned to hear he was promoted to service and would no longer maintain for us. However, Hauk assigned our account to Xavier who has done an excellent job keeping our pool and equipment in pristine condition. We appreciate Hauk hiring and training the right people.

Hauk Custom Pools does great work at a competitive price! We had Tim Ryan as our sales guy and he did an excellent job at customizing the design to fit our needs as a growing family, as well as being able to maximize the design features within our backyard space. He was able to incorporate existing covered patio structure seamlessly into the pool/spa/kitchen/fire pit combo and we couldn't be happier. Tim was very responsive during the sales process and always made my wife and I comfortable during the entire process -- highly recommend Tim!

During the construction phase, Sammy Trevino was our project manager -- he treated our home like it was his own, and was willing to go above and beyond to make sure all of our needs were met. While there were a few hiccups during pool equipment installation, gas line extensions into the fire pit and outdoor grill, etc., Sammy was always willing to hear our concerns and make it right. While we are extremely pleased with the finished product, I would highly encourage others to stay on top of their subcontractors and tie off regularly with your project manager. Ultimately, Hauk delivered above and beyond what was covered in the contract and was willing to make sure that we (along with our adjacent neighbors) were totally satisfied with the workmanship - from start to finish. Highly recommend Sammy Trevino as a project manager.

We bid out Hauk against two other pool companies in the area, and we are so happy we chose them -- not only for the design they delivered which has transformed our backyard living space, but also for the high quality of material and overall workmanship!

We had our pool completed in less than 90 days, and the experience was fantastic from start to finish. Tim, the designer, helped us bring our vision to life, while Trent, the project manager, kept everything running smoothly and on schedule. Their professionalism and communication throughout the process made it stress-free. Post-build, Hauk’s pool maintenance team has been nothing short of impeccable, ensuring everything stays in top shape.

The pool itself is perfect for both family fun and relaxation. We added a volleyball net, which has been a huge hit for the kids. The backyard looks incredible, especially at night with the string lights illuminating the seating area under the pergola. The combination of the pool’s lighting and the cozy outdoor setup has transformed our backyard into a space we love to be in, day or night.

We had heard horror stories when it came to building a pool and we were really worried when it came to choosing a builder. We ended up going with Hauk pools and we are so happy we did. The whole process was very smooth, they responded very quickly to any questions and concerns. When it was all said and done we had a few things go wrong with the equipment but it was repaired very quickly. We started building end of July and our boys had their first swim the first week of October. Overall we are very happy with the service, the product and the warranty/support that they offer. Thank you Jaime, Jeff and Casie for everything.

This was our second pool build with Hauk and the experience exceeded our expectations. Tim our designer was great to work with and was very patient in helping us perfect the design. The build process was extremely smooth – Brock our construction manager was the absolute best. There was constant communication and updates throughout the process. We brought a few small items to Brock’s attention during the build and he was very quick to contact the various trades to have the items corrected. His follow through on punch list items following pool completion was timely and thorough. Jimmy the lighting guy designed a fantastic lighting package for the stone walls and outdoor kitchen/structure. The pool was completed ahead of the initially proposed timeline which is impressive given that current state of the construction industry. Thank you for a smooth process, and a special thanks to Brock for his attention to detail, and for getting this done so quickly!

⭐⭐⭐⭐⭐
We had an amazing experience with our project manager, Brock Bardwell, at Hauk Custom Pools! From start to finish, the entire process was incredibly smooth. Brock kept everything running on schedule and made sure every detail was done exactly right. His professionalism, attention to detail, and consistent communication made us feel confident and informed every step of the way.

The design team was also incredible. When we weren’t sure about certain aspects, they offered thoughtful, creative recommendations that truly elevated the entire project. They brought our vision to life above and beyond anything we could have imagined.

Our pool was completed in a timely manner, the quality is outstanding, and the whole experience exceeded our expectations. We couldn’t be happier and highly recommend Brock and Hauk Custom Pools!