Reviews of local pros in Celina, Texas

4.8 based on 947 reviews Back to the listing
    5

    We got quotes from multiple pool builders and chose Hauk to do our pool. From the start of the process our sales guy Tim was great. He helped with design and picking out materials. He actually listened to what we were looking for. Seth was our project manager and he was awesome. He is very prompt to respond just like Tim and very knowledgeable. They finished our pool way above schedule which was great. We know a pool is a very big investment and I would highly recommend them to anyone. As a matter of fact I have referred multiple people already and will continue. Our experience was wonderful , the Preston family thanks you Tim and Seth!

    5

    Love our pool! Kyle and Tim did a great job! They met every challenge and gave us exactly what we asked for. This is the second pool we've built. Used a different contractor the first time. Hauk uses craftsmen who pay attention to detail. Highly recommend!

    5

    This is my first fall with a pool and the leaves are falling. My special , thanks to the tech Steven , the supervisor Jared , the coordinator Gina and the manager for taking care of me today and helping explain how to properly service the pool pump when, and if, twigs get stuck in it. With little notice, a rep arrived within a couple of hours to help me with my problem.

    5

    Jordan at Hauk Pools was fabulous in assisting us in designing the renovation of our existing pool. The finished product exceeded our expectations and is really beautiful. Highly recommend Jordan and his team!!!

    5

    From the beginning of the process of design by Jason Green to the completion managed by Brock the project manager our experience couldn’t have been more exceptional. Although all of us had to live through some supply chain / sub-contractor delays the end result is incredible. Couldn’t have chosen a better company or people to work with. Always honest, knowledgeable, and totally involved. We are absolutely thrilled! Also need to thank Jimmy Jaresh the pool/lighting pro for his outstanding work. The lighting is amazing!

    5

    Tim is great at designing the pool and helping you decide what features fulfill your needs, Tim has always designed a pool we have been very happy with! The construction process is always very easy with the help from Dave who always keeps you updated on what is happening and when! Hauk does a wonderful job designing and building your dream pool and that’s why we use them for every home we build! We would highly recommend them!

    5

    Thank you for having such a great individual to clean my pool. Silas was knowledgeable, professional as well friendly. He took the time to answer all my winter questions and shows me things about my pumps I asked.
    Five star ⭐️

    5

    Gabe Jacob went above and beyond from the design process to the end, I enjoyed my experience with Hauk Custom Pools. I highly recommend Hauk Custom Pools to anyone that is looking to build. Ask for Gabe Jacob and you will enjoy working with him.

    5

    We used Hauk Custom Pools as our pool builder and I am very happy that we went this company. They have been a pleasure to work with and we are very happy with our pool. Our project manager, Brock has been the absolute best part of this process. He was always on top of potential issues, he always kept us updated on the latest phases and masterfully planned out the schedule of the different work crews that preformed the work. From start to finish our pool was completed in 80 days, which is amazing as we have heard stories about pools taking 8 months to 1 year. I highly recommend Hauk Custom Pools for your backyard pool project.

    5

    We bought our pool from Hauk 2 years ago (plastered 23 1/2 months ago). We love our pool. Robby Hauk clearly cares about his customers and the ongoing quality and enjoyment we have of our pool. Hauk has been very responsive when needed after a great build experience.

    5

    Silas with Hauk Custom Pools does a great job keeping our pool sparkling clean! I specially love receiving a text advising he’s on his way and the before and after pictures of our pool! I would highly recommend them!!

    5

    Great service and promptness on an electrical issue with pool lighting! Strong client support from technician Chris Holloway! Thanks! My experiences with Hauk have all been very positive.

    5

    We couldn't be happier with our new pool! We interviewed several pool companies and knew at the start that Hauk would be the best choice. It started with Cory who made the sales and design process a delight. Other companies were hard to schedule and didn't truly listen us for the design. Brock was our project manager who was extremely knowledgeable and kept us properly updated through the whole process. He also did a great job in explaining each step. Jimmy installed the lights and that has made a big difference in the night time ambience. Highly recommend Hauk and our new backyard is absolutely beautiful!!

    4

    We are half way through with our Hauk pool build. When we started in August and worked through 5 pool company quotes; believe it or not, they all were within $3K-$5K of each other on pool and spa pricing. The difference maker was the saleman, Tim Ryan. Tim is positive, easy going, and gives good advice on pool design. From there we have been supported by their Project Manager, Andreas Sundborg. Andreas has been very responsive to calls and text as we hav stepped through the initial stages, and been on site for each and every work piece involved to check on sub contractors and work quality. Each sub contractor used from excavation, to steel, to plumbing, to eletrical, to gunite pour, and to framing, have been professional and very skilled in their areas of work.

    5

    ⭐️⭐️⭐️⭐️⭐️WORTH THE WAIT ⭐️⭐️⭐️⭐️⭐️

    We interviewed and received designs from 9 local pool builders before meeting with Hauk and I must say they were the best & last interview.

    We could not be happier with our Hauk Pool! Our designer Jason Green collaborated with us on numerous occasions to tweak and re-tweak the design to get the look & feel of the pool of our dreams. He patiently worked with us and made changes as requested throughout the build. Jason was able to help us stay within budget and the end result is an incredibly opulent pool which has created additional outdoor living space to be enjoyed all year round ! After working with Jason on final design, we were assigned Brock as our construction manager.

    Brock is simply the BEST. This was our first pool build and Brock was there every step of the way, he is so very easy to work with! Brock is extremely detailed and responsive. Which WE LOVED about him! He is personable and professional. He did his best to keep everything on track and we were so excited he successfully completed the job with plenty of time left in the summer for pool parties and family fun. Unfortunately, some natural acts of God caused some delays such as Covid, the winter storm & a month of rain.

    Despite these delays the Hauk team kept us informed while making us feel important. We would 100% build again with Hauk and ask to work with Jason & Brock.

    We highly recommend Hauk to anyone who asks about our experience.

    5

    The Hauk team Definitely stands up to their name as designing and building a custom pool. Along with great communication throughout the process.

    Jeremy was our Project Manager, and just done a terrific job...He listens to the clients wants and needs and delivers!!

    We now have Resort Paradise in our back yard.

    Thanks again Hauk Team,
    Mike & Joanie Hayden
    Frisco, Texas

    4

    The new build behind us certainly won the race! Hauk should thank their lucky 4 stars for the following staff members. Otherwise there may have not been any stars to give thanks to everything we’ve had to do as customers. We deserve a raise!

    PM Robert deserves 5 Stars & is a big bonus to Hauk for the mess that he had to come in & clean up behind the previous PM who didn’t really give 2 cents about the client. Robert has been a breath of fresh air & so helpful. The company is fortunate to have someone like him.
    Design Consultant & Sales Mgr, Jaime = 5 Stars: designed everything & we couldn’t have asked for more. Everything was picture perfect when he created the vision & for the most part, turned out very lovely. ♥️
    Lighting Specialist Jimmie = 5 Star: very helpful with his attention to detail & certainly takes care of the customer. I would recommend him to anyone who’s interested in transforming their backyard into an oasis using lighting.
    Service Team (Aaron & Lance) = 5 Stars: They also had a big mess to clean up after the first PM & we are thankful for their professionalism.

    Next: The home behind ours started being built at the same time we broke ground for the pool project Oct 2021. They didn’t even have concrete poured but there are now people living there & we have yet to complete our final walk through much thanks to the previous PM & landscaper. We’ve had to inspect & correct so much & at this point that there should be compensation for our work!

    Now to the worst!!! If Hauk or anyone ever mentions the name 5-Star Landscape, run 🏃‍♂️🏃‍♂️🏃‍♂️fast as you can in the opposite direction. The owner is a smooth talker but deceptive & unreliable, & does not value the customer or attention to the job. Paid in full in Apr and we had to press him for every portion of the job to get anything done. It was hard getting good sod, replacing dead trees, correct shrubs, sprinkler system correct....list goes on. It’s been severely stressful. It’s been 8 months for landscape & they’re still not done. And I honestly think he could care less.

    5

    Trent has done a great job keeping our pool clean and balanced. Great communication and we always appreciate the picture of our backyard gate closed and latched! The one time we needed a bit extra attention to an issue was addressed quickly and problem was resolved. Happy to recommend as a good pool service provider !

    5

    Xavier is so friendly, very hard worker, our pool is in good hands as well and looks great because of him! We appreciate him taking such great care of our pool, and also always willing to answer any and all of our questions! Hands down someone that takes pride in something that means a lot to us!

    4

    Hauk was the natural choice for us based on their positive reputation and our desire to support a local business. Our design consultant, Jaime, captured our vision and collaborated with us on all of the details, including the pebble sheen, pavers, and granite. As first-time pool owners, Jaime's expertise was invaluable in helping us visualize how these components would come together. Our project manager, Andreas, was equally impressive in his communication skills, promptly responding to our text messages and proactively providing updates throughout the construction process.

    While the initial stages of excavation, rebar placement, gunite application, and gas installation were executed swiftly, the overall build did take longer than some other companies in the area. However, we were informed upfront by Hauk that this was due to their smaller, dedicated team. Ultimately, we are pleased with the finished product.

    While there were some minor frustrations during the project, they were not significant enough to be dealbreakers. For example, it took Hauk approximately a month to locate and repair a leak once the pool was filled. In addition, the new roofline connecting to our outdoor kitchen leaked during the spring season. Thankfully, the roofer was highly responsive and addressed the issue promptly. Lastly, we experienced discoloration on the white tile of the spa, but thanks to the recommendation of Brandon from North Texas Tile Savers, Biodex 300 successfully resolved the issue.

    Overall, we are satisfied with our experience with Hauk and appreciate their commitment to quality workmanship and customer service.

    5

    Hauk Custom pools does out standing work on pool maintenance. I have had different pool services for 27 years and their team is the best! Shout out to my tech guy Henry, his supervisor Jared, manager Ahren and Gina who coordinates everything. They all work together to provide excellent service. I highly recommend Hauk!

    Mike