Reviews of local pros in Celina, Texas
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Outstanding service! The carpet cleaning professionals at C&T Carpet Cleaners, specifically Jared and Derek, were proficient, meticulous, considerate, and committed. They even took the initiative to put protective covers on corners to prevent any potential damage from their equipment. They also showed tremendous patience when we requested for adjustments during the process. The final outcome was fantastic; our carpets and sofas in Celina look spectacular.
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My experiences have always been positive. The team at this carpet cleaning company in Celina is always on time, skilled, polite, and charges fairly. They always get the job done efficiently. I wouldn't think of using any other service and have already hired them more than 10 times (those little ones sure can make a mess). Derek is a wonderful person and a vital part of the team. A big thank you to everyone in Celina!
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I had an old Persian rug that was desperately in need of repair and cleaning. The fringes were in bad shape and it hadn't seen a proper clean in ages. This rug has sentimental value as it's a family heirloom, so naturally, I was apprehensive. I had a bad experience with a previous company a couple of years ago that left it in worse shape. Then a buddy of mine suggested C&T Carpet Cleaners. They did a phenomenal job. My rug now looks brand new, the fringes are beautifully repaired, and the cleaning job was top-notch. Moreover, their staff, specifically jared and derek, were remarkably friendly, dependable, and on time which made the whole experience even more enjoyable. I'd definitely recommend them to anyone in need of carpet cleaning in celina! Thank you to frederick and the whole team!!!
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Initially, the cost was slightly higher than expected and the team arrived a bit later than scheduled in Celina. However, I received a personal call from the carpet cleaning service leader who, along with Roger, worked with me to adjust the charges and compensate for their delayed arrival. I am extremely satisfied with their excellent customer service in carpet cleaning.
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One of the WORST carpet cleaning companies I’ve ever had to work with and I’m a property manager that’s been working with carpet cleaners for over a decade!
They change the arrival time, denied that they did, promise to call you 30 minutes ahead, then argue even though they did.
Bait & switch with “we can’t do what you booked if we can’t upsell you more services” and when I called asking for a supervisor, I was told they will call me back, never did, when I called to ask why I didn’t get the call back, they just hung up on me!
Avoid at ALL costs! -
The crew from the carpet cleaning company truly exceeded expectations with their work. I requested them to clean the bathroom carpet after witnessing the amazing revamp they did on the kitchen carpet and grout. The carpet now appears as good as new, they even succeeded in eliminating a large red wine stain on the living room carpet. I'll certainly be hiring Roger, Frederick, Derek, Jared, and another worker's services again in Celina.
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Derek managed to come ahead of schedule, took the time to explain the carpet cleaning process to me and enlightened me on the unique aspects of our specific carpeting. He went the extra mile in tidying up and making some adjustments too. We are completely satisfied and pleased with the work he did in cleaning our carpets in Celina. 100% satisfaction indeed!
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Always a superior experience when using this carpet cleaning service. They show up on time, act with professionalism, and provide polite service, all without overpricing. They finish the job efficiently. I have no plans of looking for carpet cleaning services elsewhere in Celina, having used them over 10 times for cleaning up toddler messes. roger is an outstanding team member. My thanks to everyone!
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jared from C&T Carpet Cleaners arrived a mere 15 minutes into the scheduled appointment in Celina. He made sure we were totally informed about all the carpet cleaning possibilities and provided a detailed explanation about the procedure for the sections that required cleaning. They did an incredible job, and our carpet was dry in less than half the day. We now understand that we should have taken advantage of their service earlier. thank you!
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The crew, consisting of Roger, Derek, Jared, Frederick, and Brantley, were absolutely exceptional. In a nutshell, I was sincerely impressed by this team of seasoned and proficient professionals in the carpet cleaning industry. Whether your needs are simple carpet cleaning or replacing a tired, old carpet, they can exceed your expectations. Without a doubt, their service in Celina is first-rate!
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i had a great experience. i moved into a rental where the carpet was really dirty from the last tenant. the home-owner gave me a little credit to get the carpet cleaned, so i started reaching out to cleaning companies. a lot of places didn't even get back to me, but roger from c&t carpet cleaners replied to my missed call and email within an hour. after i got the quote, i waited to hear back from the others, but no one else responded or they wanted way too much money for about 200 square feet of carpet. i texted roger again and he got back to me quickly, even on a friday evening, and set up an appointment for early tuesday morning. he said he’d be there between 9 and 10 am, and actually arrived around 9:30, right on time. the job was finished in about 45 minutes since it was just 200 square feet, and he was really friendly. i wish i had better before and after photos, but you can see how much cleaner the carpet looks now. i didn't think the stains would come out at all—I just wanted it sanitized—but the results were much better than i expected. i'm really happy with how the room turned out!
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As a loyal customer, I initially had a few reservations about my recent carpet cleaning experience with C&T Carpet Cleaners. However, the very next day in Celina, the manager, Frederick, from this local carpet cleaning business, personally came to address my concerns. His response was not just incredibly focused on customer satisfaction, but also extremely warm, quick, and efficient. This caliber of service ensures that I will remain a devoted customer. A heartfelt thank you for upholding the high standards of your carpet cleaning work.
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Frederick and Jared are simply SUPERB! They're efficient, talented, and their carpet cleaning service is top-notch. Their exceptional customer service is noteworthy. I wouldn’t hesitate to reach out to them again. Although there are numerous cheaper alternatives in Celina, the quality of their carpet cleaning service makes them well worth the extra cost. I'm a newly satisfied customer, and I'm impressed!
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We've been relying on the same carpet cleaning service for over two decades, across multiple homes we've lived in. Jared, Frederick, Roger, and the rest of the team are consistently respectful, professional, and always punctual. They've cleaned both our carpets and upholstery numerous times, and the results are always fantastic with fast drying times. As pet owners ourselves, we've had our fair share of pet accidents and fur buildup. But every time, they manage to make everything spotless again (Jared, being a pet owner himself, truly gets it!). They've also handled carpet and upholstery cleaning for a special needs facility we're connected with. The need for cleanliness and safety is paramount there, and they've done an exceptional job every time. We wholeheartedly endorse this carpet cleaning service for both your carpet and upholstery cleaning needs. You're sure to be satisfied with their work.
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I originally booked a carpet cleaning service several weeks in advance and was quoted $345 for a full-home cleaning. However, on the day of service, the technician arrived and unexpectedly presented new tiered pricing options of $475, $595, and $798. Given that I needed to vacate the home that day, I felt pressured to select the middle option. The technician—who turned out to be a third-party contractor, not an employee of the company—spent just over an hour on the job and failed to clean areas he claimed to have addressed, including a visible stain in a bedroom he never entered. When I called the owner of C&T for clarification, she was unable to tell me how long a proper home cleaning should take, which was surprising for someone running a carpet cleaning business. Additionally, the company only accepted Zelle as payment and was unable to provide a formal receipt. I would recommend choosing a more reputable service provider that stands behind its pricing, staff, and results.
In the end, I paid for carpet cleaning and then had a portion of my security deposit withheld due to "Need additional carpet cleaning services". Basically I got to pay twice due to this poor service. -
What a great experience! I scheduled a carpet cleaning for my very particular mother-in-law (she's nice, but really knows what she likes!). Frederick was fantastic, taking time to look over everything and explain exactly what he would do, how he would do it, and in what order. He also gave us a clear idea of the price ahead of time. The cleaning was completed quickly, and the final price was actually less than I expected for all the work that was needed. My mother-in-law watched quietly, occasionally saying 'Excellent' and 'Great!' When it was all done, she was extremely impressed with how amazing the old carpet looked and how spotless the loveseats turned out ('I didn't realize they were that dirty!'). We’ll definitely use C&T Carpet Cleaners again and recommend them to others!
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I had a great experience with this carpet cleaning service—they are definitely the best I’ve ever used. They were recommended to me by someone I trust who knows a lot about carpets. As someone who helps clients choose carpets for their homes, I will only suggest this company from now on. Jared, the technician who came to clean my wool carpet, did an amazing job. He knew exactly how to handle wool by using cold water instead of steam, and he was very careful and took his time. The carpet looked beautiful when he was done! Jared was professional, thoughtful, and focused on making sure I was happy with the service. He also suggested using a product called 'Fiber ProTector,' which helps carpets last longer, makes it easier to clean up spots, protects against sun fading, and even helps stop the spread of germs and bacteria. I will be recommending that to my clients as well. If you need your carpets cleaned—whether it’s area rugs, stair runners, or wall-to-wall—I would totally recommend this company. You won’t be disappointed!
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This carpet cleaning company is definitely the best one in all of Celina. Derek was very respectful and really knew how to remove even the toughest stains from my carpets. The cleaning was done quickly and the results were the best I’ve ever seen. The price was very affordable for the high-quality service I received. I will recommend this company to everyone and will only use them for carpet cleaning from now on. The customer service was excellent and the work was outstanding.
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I am really impressed with C&T Carpet Cleaners and the great job they did cleaning my carpets and furniture. Derek came out for my recent service, and I’m so grateful for his careful work and attention to detail. He made sure I got the best service possible! With two young kids, my couch and area rugs can get pretty messy. Now my couch looks brand new and the rugs look fresh again. He even checked the labels on my area rugs to treat them the right way and worked hard to get every bit of slime off my couch. This is honestly the best carpet cleaning service I’ve ever used.
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I had three cherished and valuable carpets that meant a lot to me. Two of them had been affected by a pet accident from an unhappy dog. The team picked up the biggest carpet and returned all three after cleaning—they now look fantastic! The colors and patterns are so bright, I almost forgot how beautiful they were. Frederick took great care of the carpets, especially with the pet stains, and treated them with real respect. The whole process was handled with professionalism and care. It was a pleasure working with them, and I highly recommend their carpet cleaning service in Celina to anyone who treasures their rugs.
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I had a great experience from beginning to end. Roger was recommended by a friend for carpet cleaning. He responded quickly, gave me an estimate, and scheduled the cleaning without any hassle. On the day of service, he let me know exactly when he would arrive. The price was exactly as quoted—no surprise charges—and he confirmed everything before starting. Roger and his son were both friendly and did an excellent job cleaning our carpets and sofas. Now the whole house looks and smells fresh and clean. Roger even checked in afterward to make sure I was happy with the service. I would definitely use this carpet cleaning service again.