Reviews of local pros in Celina, Texas
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We had a great experience with Hauk Pools building our pool and outdoor kitchen. Gabe really understood what we wanted in a design, Brock was exceptional in managing the build and crews and was always on-site or available via text for questions, Mason never left until the job was done and correct. Once pool cleaning/maintenance started it was amazing with Xavier & Antonio but after we were moved over to another crew, our service declined. I highly recommend Hauk for the build though! That part is definitely 5Star!
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We had an excellent experience with Hauk Pools from start to finish. A huge shoutout to Jaime for his incredible designs, responsiveness, and deep knowledge. Jaime was always quick to accommodate requests, offer thoughtful suggestions, and make sure the design matched exactly what we envisioned. His expertise really shows, and it made the entire process smooth and enjoyable.
Equally impressive was our project manager, Brock, who truly went above and beyond throughout the pool-building process. Brock did an outstanding job paying attention to every detail and keeping us informed at each and every stage of construction. Communication was clear, consistent, and proactive — which gave us a lot of confidence during the build.
Even after the project was completed, the team came back promptly to take care of minor punch-list items until everything was done to our full satisfaction. That level of follow-through really sets Hauk Pools apart.
We highly recommend Hauk Pools, and especially Jaime and Brock, to anyone considering a pool. Professional, knowledgeable, responsive, and genuinely committed to customer satisfaction! -
I want to share my full experience with Hauk Pools so future customers — and Riverbend Sandler, who now owns the company — understand what went well, what didn’t, and why my final rating is 3 out of 5 stars.
This was my second Hauk pool. The first had communication and quality issues, but before signing again, I was assured things would be different. I’ll admit I’m fairly Type A when it comes to details and communication, and I made it clear that consistent updates and clear expectations would be key for me before construction began. That was noted as an area Hauk said had improved compared to my previous build. Unfortunately, while there were some positives this time, many of the same issues resurfaced during the project’s execution.
Contract & Timeline
The contract said four months, and to their credit, the pool was done in about ten weeks. However, fewer than twenty actual workdays occurred, with long gaps followed by rushed work. While early completion sounds good, poor pacing caused avoidable mistakes.
Conditions During Construction
For nearly six weeks, the pool sat green with algae and filled with debris from crews using it as a trash chute. Around the same time, the gas-line trench was left uncovered for nearly a month, creating a safety hazard. Both situations were unacceptable and fell short of Texas’s requirement for work to be done in a good and workmanlike manner.
Design & Planning
The plans showed three septic lids, but there were actually four — something I also missed and had already paid a portion of before ultimately removing the arbor from the design. Before construction began, it became clear the arbor would have been just a couple of inches from one lid and directly over a septic tank. While it technically could have stayed there, doing so would have limited future access for maintenance and changed the intended layout of the space.
Hauk stated that steel posts had already been fabricated and billed roughly $3,000 for materials. After discussion, the cost was split while it appeared likely the materials could be reused on another project. I appreciate that they shared the cost, but the oversight should have been caught before any fabrication or billing. It ultimately reflected another example of missed detail and quality control.
Concrete & Decking
This phase was the most frustrating. I pointed out a crooked skimmer while the concrete was still wet and was told, “98% of customers wouldn’t notice.” Instead of fixing it, the crew hit it with a hammer, causing cracks that remain visible. Deck cuts were uneven, measurements off, and concrete ground down instead of re-poured.
Subcontractor Oversight
I repeatedly had to stop mistakes myself — rebar installed wrong, coping added where it didn’t belong, crews following outdated plans. Hauk’s response was always, “That’s not on the plan.” Managing subcontractors is the contractor’s job, not the customer’s.
Finishing & Closeout
Our final walkthrough was on September 11, with several items still incomplete. I followed up immediately, but most fixes dragged into late October. Some vendor delays were beyond Hauk’s control, but communication was poor until a new project manager stepped in during the last few weeks. She was communicative, responsive, and clearly cared — her professionalism made a noticeable difference.
Cost & Value
I understand that costs have risen across the industry since my first pool in 2017. Labor, materials, and permitting are all more expensive now, and I accept that reality. But this pool — which is smaller and simpler — cost nearly twice as much as my previous one, without the same level of finish or attention to detail. That’s where my frustration comes from.
Final Assessment
The pool was finished faster than promised and looks good overall, and my family truly enjoys having it. I’m thankful to finally have a finished space to relax in. But the journey there was uneven — marked by poor communication, weak supervision, and inconsistent follow-through until the very end.
Final Rating: 3 out of 5 stars. -
He was our weekly pool cleaning guy. Awesome service and was really good with my husky when entering the pool area. He kept my pool looking sparkly like a resort! My pool misses you!
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💯💯💯
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excellent experience with Shane and Maverick! They were communicative, explained the process clearly, and the cleaning was super fast but made a big difference. worth the value!
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professional guys, showed up on time. Took awesome care with cleaning our huge sectional couch and pillows. They went above and beyond. Would recommend!
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Roberto sis a excellent job! Abby who schedules appts was so responsive. I was beyond thrilled with the service and customer service and will certainly be booking again.
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D’Robert and Adam were wonderful! Both were pleasant and knowledgeable. They did an amazing project on the carpeting throughout the house. I would have them again in a heartbeat.
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The repairman arrived out on sat but after looking at the areas he needs to clean, he said he more time. So they were able to send him back the Monday. The repairman Omar is professional and detail oriented. We are glad to see the result.
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The gentlemen from C&T Carpet Cleaners who undertook the task at my leased townhouse in Celina (managed via property management) were able to identify black mold on the wall after removing one of the vent covers. I'm grateful to the well-informed technician, Derek, for drawing my attention to this.
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Frederick was highly proficient and ensured he paid attention to small aspects that if missed, could have lessened the efficiency of the task. He thoroughly cleaned my carpet, focusing on the deep-seated grime and dirt. By the completion of the service from C&T Carpet Cleaners, I was able to confirm that it was impeccably done in Celina.
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I want to give a shoutout to Jared, Frederick, and Derek, also known as The Trio, from a top-rated carpet cleaning service. These gentlemen are exceptionally professional, effective, and always put their customers first. Keep up the excellent work, guys. You're doing an amazing job in Celina!
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roger really knows his stuff! He was incredibly helpful. This isn't just your average carpet cleaning service. They offer a variety of cleaning services—even for boat interiors. We're definitely going to use them for all our carpet cleaning needs in Celina from here on out!
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I contacted Roger from C&T Carpet Cleaners for a standard carpet cleaning service. The building in Celina had pet stains from a previous owner's dog. I wasn't expecting these stains, which had been present for a long time, to be removed. However, much to my surprise, he managed to clean almost, if not all, of the stains. The quality of the work was superb, and he had the ideal equipment for the job.
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Fantastic service! Jared, the carpet cleaning specialist from C&T Carpet Cleaners, is undoubtedly the top professional of 2023, and I couldn't appreciate more his kindness, promptness, empathy, and proactive attitude. Roger truly took the carpet cleaning experience to the next level, and we agreed that I'll be specifically requesting for him for my next year's carpet maintenance in Celina.
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The team at C&T Carpet Cleaners, an environmentally friendly carpet cleaning service, are both courteous and skilled. Their meticulous attention to detail is unrivaled, possibly the best I've encountered in Celina. The pricing is superb, which allowed me to express my gratitude by leaving a substantial tip for Frederick and Roger, who diligently worked to finish the carpet cleaning quickly with remarkable outcomes. I strongly recommend you discover this hidden treasure for yourself.
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Jared from C&T Carpet Cleaners contacted me to provide an estimated time of arrival. He made sure to confirm the areas that needed cleaning before promptly beginning the work. Jared took the time to explain the cleaning process and the expected drying duration. The carpets looked absolutely fantastic after the job, and Jared's friendly and positive attitude was an added delight! Thank you, C&T Carpet Cleaners.
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dried clean. spotless. these guys are the real deal. derek and frederick cleaned three tough bedrooms, a chair, and a big sectional for us, and the results were amazing. they took their time, used the right carpet cleaning products for each stain, and got rid of everything—red wine, baby urine, food spots, soy wax, and even tougher stains. one of the pieces my husband made came out looking brand new. the techs were professional, friendly, skilled, and kept everything neat. they gave clear info and tips, and even talked us into adding air duct cleaning. my husband was speechless when he saw the carpets, and he’s not easily impressed. i’d seen their ads for years and finally tried them, and i won’t go anywhere else now. they also applied a $35 off coupon for us. unmatched service, can’t recommend enough. i wish everyone took this much pride in their work.
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The crew couldn't have been better! frederick and roger were so kind and courteous, they really put in the hard work! These guys are professional and skillful in their carpet cleaning duties. I was genuinely impressed by their proficiency in Celina. I'm definitely going to recommend them to anyone in need of carpet cleaning services!
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Quick, exceptionally thorough, and priced very fairly. I'm so pleased I selected C&T Carpet Cleaners to spruce up our workspace. We had initially attempted to clean it ourselves using a carpet cleaner we had purchased. Predictably, we were disappointed when the carpet remained stained. I was having a conversation with Roger when he assured me he could remove the stains. Not only did he successfully eliminate the stains, but he also took care of cleaning the bathroom tiles. I'm somewhat ashamed to confess that I was oblivious to the true color of the tiles until after they were cleaned! I'm ecstatic to see that the years of discoloration have disappeared! Everything feels so fresh and clean now, I no longer feel uncomfortable after a day at work.