Reviews of local pros in Celina, Texas

For over a period of 5 years running, we have been extremely satisfied with Airmax. I highly recommend them. Mark LeDoux

I received service via my home warranty but Mark R was easily the best technician I have ever had for a home warranty service request. He was very informative explaining to me what was wrong with my system and also explaining the work they were doing. He went the extra mile to make sure my issue was resolved in one visit and that there were no issues with my home warranty. If your home warranty picks them consider yourself lucky!

In the beginning of May I called my home warranty company about my AC not cooling well. They provided me with Airmax as the provider. The supervisor came out and was very friendly and knowledgeable. He diagnosed it right away. I had a bad coil in the air handler in my attic and had leaked out around half of my coolant. The home warranty company approved the repair and I paid my service call fee plus $95 for the mastic seal that is not covered under my warranty. A few days later two technicians came to install the new coil. (Unfortunately the home warranty company would not pay for them to remove the door and frame to get the coil in out so I had to do that part. No fault of Airmax though)
After the repair everything seemed to be working fine. About three or four weeks go by and I open the door to check on the filter and notice my drain pan is full of water. AND the seal I paid an extra $95 for was never installed. Every time the unit shuts off it pours water out. I initially thought it was my drain line clogged so I cleaned them out only to realize it was not the issue. I called Airmax and they send Jimmy out to check on it for me. Jimmy was excellent. Very knowledgeable. He knew what was wrong in less than 5 minutes. The previous crew had installed the drain pan on top of the coil instead of on bottom!! I spoke with the supervisor who was very professional and assured me it would be handled. He even arranged for the technician to come out on a Saturday morning because I could not miss work. They showed up and made a mess dripping water down my stairs. It took them 2 hours to realize it was not installed wrong but was actually the wrong part. The technician then told me he would not be reconnecting my AC to prevent further rusting of my drain pan and that they would be back in about 3 days with the parts to fix it. Uhh NO!!
I called their boss and told them it was their fault it was full of water for a month and rusted due to installing it incorrectly then turning out to be the wrong part. Three more days wouldn't make much difference. I did ask if they would install a new drain pan since this one is now completely rusted and I was told it was not in danger of leaking. Then told it would be impossible to replace it without removing or replacing the air handler. I'm sorry that it would be an inconvenience but all parts should have been restored to the condition they were before they started working on my unit.
Anyway three days later the part came in but they were not available to come back until that Saturday. (GOOD thing I insisted on them reconnecting my AC!!) This time I got a different crew. They were polite and seemed to know what they were doing. They got the new part installed. When they were just about done I mentioned the mastic seal. They knew nothing about it. If I weren't standing behind them when they finished the coil I would have still been missing the mastic seal once again. (Oh and they were removing the door and frame for free this time since I had no help and shouldn't have had to do it more than once)
The next day I went upstairs to put my shop vac back in the garage and the attic space door popped open and I notice the duct tape they rolled up to keep it in place which still didn't help! The frame was put back together so crooked that nothing lined up and the door would not shut! I WAS LIVID! I had to go next to and ask my neighbor to help me reframe the door because I am done with Airmax! There are a few good employees but also some incompetent lazy ones!! One more thing to mention is they don't pick up after themselves. My drain pan and attic had trash, screws, zip tie pieces, and tape all over.

If they ever decide to make it right and replace the rusted parts I will update my review to reflect it.

Very impressed with his work and dedication to the job. Seems to want to do the right things and did them. Great representative for the company

They have been great to work with each and every time they have come to do routine maintenance or otherwise
They are always very professional and courteous

Blake was fantastic. He was efficient, listened and understood our concerns and delivered a solution within the timeline promised.

I can’t say enough good things about Rusty! He recently serviced our AC, and from start to finish, he was professional, thorough, and friendly. He took the time to explain what he was doing, made sure everything was running smoothly, and left us feeling confident that our system was in great hands. It’s rare to find a technician who combines skill, efficiency, and excellent customer service the way Rusty does. We’ll definitely be requesting him for any future HVAC needs—highly recommend!

Great job. Went right to work and let me know how things were progressing. Checked over his work and left things neat and tidy. He is very respectful and a pleasure to have in our home.

With very low temperatures and bad roads, we had two heaters that were not working properly. I couldnt get a tech from builder or warranty but was able to connect with Airmax by phone initially to help me troubleshoot then came to the house. The found the problems, fixed them and now we are toasty again!

Straight to the point and rusty did a good job. Replaced the compressor and installed surge protector on the house. Great job thank you!

From Scott who made my appt to Mr. Ortega who came to the house to provide the service, everyone was very patient and kind.

It was good to see Stanton after a year / he even recalled my sharing some health tips the last time including “Bobby Approved” App. That reflects the quality of folks Air Max has - keep it up / been on AMC with you guys for 3+ years and more ahead.

The Technician Austin from AirMax did an excellent 👏 job. My A/C is now working perfectly. I highly recommend Airmax. Very professional and very ethical. I highly recommend Airmax

We had a on-going A/C issue for months working with another company. Fortunately, AirMax A/C was brought to our attention and correctly identified the issue on the first visit. We now have a work A/C unit again. I would highly recommend AirMax for any future work. Our technician, Rusty was very informative and great to work with. Thank you for your service.

Scott was very professional , Friendly and also Explanatory. He did a good job especially when it came to identifying the problem. Will strongly recommend him when am ready to Finally fix up the problem.

This company sent a technician who confirmed there was an issue with the system — specifically, the 30 AMP breaker wasn’t drawing power and required an electrician. Despite this, they reported to American Home Shield that there were no issues, which was completely inaccurate and misleading.

When I escalated the situation and brought their manager onto a 3-way call with AHS, he was dismissive, unprofessional, and demeaning throughout the conversation. When I asked that the technician receive proper training so this type of misreporting doesn’t happen again, the manager simply replied, “nothing needs to be done.” That response alone showed a clear lack of customer service and accountability.

They also advertise a 30-minute arrival notice, yet I received only 5 minutes. The technician then called questioning why I wasn’t at the property — not considering that many customers own investment properties and may not live on-site.

Overall, my experience was unethical, dishonest, and deeply disappointing.

I would not recommend this company.

Always the best experience at AIRMAX. I had a part of my outside AC unit had fallen off. I don’t know if it was from excessive winds or whatever but I called them and asked if they were in the area they come by and reattach it before the storm hit and of course they did that and did an excellent job. I will always be a grateful, thankful and impressed customer.

I've been using Air Max for HVAC needs for around 2 years now and they also service 4 other houses on our street. So far we're very pleased with the customer service and knowledge they provide us even in a pinch when we have simple questions related to our equipment. They're highly recommended!

These guys are always helping me out, always punctual, for the last 10 years or so! The service guys are always very nice and patient with my many questions. I appreciate them and their knowledge! Keep Air-Max at the top of your service lists! Jeanette K.

Matt might be the best HVAC tech we’ve had to date. Punctual with great customer service. He and his team went above and beyond and we are very grateful. I’m happy to have Airmax around for future service!

Prepaid for biannual check-ups, and while they initially forgot, scheduling was easy once they called. Austin, the tech, was fantastic—he explained everything, showed photos, and went over preventative tips to keep my system running longer. Professional, informative, and friendly. I’ll definitely use them again!