HVAC reviews in Cleburne, Texas

Quick and responsive
Our air went out on a Saturday morning and Tim had someone out within an hour! Great service, extremely reliable. I highly recommend them.

We had our upstairs unit go out two nights ago. I put a request in with our home warranty company. And they picked this company. From the scheduler to the technician I have zero complaints. What I thought was the front unit outside going out was actually the back unit. Juan the technician noticed there was a loose wire. Upon opening up the box the capacitor was dead. Some how the unit kept running. He had the supplies on hand. And was able to fix the problem within minutes. He explained everything from start to finish. Great company and communication all the way around. Thank you!!!

I would give them zero stars I would. We were assigned this company by AHS and after the first time they sent their tech out he told us that we had a dead fan in our unit. He said he would try to come back the next day to replace the fan. Three days later he finally returns to replace the fan and then tells us that the actually issue to our unit was damage to the wiring that he claims was caused by a power surge. Well guess what AHS doesn’t cover under their warranty policy? Damage due to issues like a power surge. There was no evidence that an external power surge caused the damage and when asked by my insurance agent (who had to spend 2 weeks calling this company before they could get in touch with the tech) asked for evidence of how a power surge caused the damage could not provide definitive evidence.

I believe this company said whatever they needed to say in order to cover the back of AHS. They were inefficient and dishonest and I don’t recommend them at all.

This company is unprofessional. They schedule an appointment for the next day. I took the day off of work to be there. Then they sent a text message at 4:15pm to tell me they would not coming the next day and would be coming 4 days later. When i told them that would not work and that I had taken the day off, the owner called me. When I complained about them breaking a commitment the owner started yelling at me. Then he cancelled the service with AMS. If AMS books them for you, call them and ask it to be re-assigned.

The tech and his helper were very knowledgeable and super friendly. I immediately trusted them. I will def recommend them to anyone! Thank you so much for a great experience!

I really don't like to do this, but If I could give zero stars I would. Texas Heat and Air was assigned to us via American home shield in July of 2024 when our AC failed. It took until October for them to install the new unit, first red flag. By July 2025 the compressor on the unit had failed. Upon filing a claim, we were told to turn off the system and not touch anything until assessment, a directive we followed as we have an additional unit on the house that works properly. An alternate vendor was assigned and on assessment told us they would not touch the unit due to negligent installation, leaving us back in American Home Shields hands and only Texas Heat and Air to deal with.... It took until September for someone to get to us where they confirmed the compressor needed replacement. At no point during this appointment did anyone say anything to us or note anything in our account about filters or coils outside on the unit. From September 18th until January 28th 2026, we neither heard from them nor were able to get anyone to answer the phone. When we finally did, we were informed that they had attempted to contact us and after several attempts had cancelled the appointment. We have two emails, and three phone numbers on our account, none of which have record of outreach and none of which have issue being contacted when American Home shield needs payment for something. Curious

When they show up to make their claim assessment, the unit has now been sitting in its state for nearly 6 months. Timothy proceeds to speak down to us about maintenance on the unit and negligence for lack of maintenance. Perhaps referring to the maintenance/repairs that Texas Heat and Air was supposed to be providing us that we are somehow now responsible for?

I hate to write a poor review of a local company, but we have spent over $15k in the last year on this HVAC system and Texas Heat and Air has been a nightmare to deal with. I would say terrible communication, but it was zero. Service and installation were negligent to the point that we can't get another vendor to touch the system and when they did come out for service it was 6 months late, putting the unit and us in jeopardy of having our claim denied, which it was.

If you have an open option / out of pocket, trust the reviews and go with one of the trusted vendors in the area. If you are dealing with a warranty company and they assign you Texas Heat and Air, I would recommend you exercise your right to request another vendor and save yourself from a similar experience.

Tory came out and immediately found the issue with my heat. I would highly recommend Airmasters. Very respectful and courteous.

We had HVAC system including furnace replaced by AirMasters June 6, 2024. The salesman, Nick, and the installers including Tony, Colton, Miquel, and Derek, were courteous professionals.

The salesman really helped us get just what was needed and the installation crew did great work and took the time to educate us on the new system. Everything was as described in the quote and installed in one day. We love our new variable speed Trane system. Thank you again.

Airmasters’s has the nicest AC and plumbers! Will be using their electrician next. I love a full service company! Very thorough and professional service.

Rosendo delivered exceptional service during the warranty visit to our home. He was highly professional, astute, and a pleasure to work with. Tippy was incredible she went above and beyond to verify our warranty was still valid. She was thorough in handling our assessment and contributed detailed insights. We are truly grateful for AirMasters time and expertise, and we wholeheartedly recommend them for any future services.

Adam is an absolute lifesaver! He came out after hours on the hottest day of the year when our AC suddenly stopped working. Not only did he show up quickly, but he was incredibly kind, professional and clearly knowledgeable. He worked efficiently and got our system running again in no time all while keeping a calm and courteous demeanor despite the sweltering heat. It’s rare to find someone so dedicated and genuinely caring about their work and the people they help. We are beyond grateful and wouldn’t hesitate to recommend Adam from Air Masters to anyone in need of HVAC service.

The guys were very professional and did a great job installing my new air-conditioning system. They were very clean and thorough. We’ll definitely use them again.

I called late afternoon and they arrived within an hour. My tech Joshua was awesome. Will definitely continue business with air masters

Quickly identified source of problem. Made appropriate adjustments. Very cordial. We will call Airmasters next time needed.

Daniel was great! Was able to provide a temporary fix till we could get parts in. He was very informative and quick. Thank you

total professionals. Troy Endtricht was my technical and I couldn't be more pleased. He took time to tell me thing about the system I did not realize. He gave me a complete rundown of the system checks he conducted. Airmasters installed this system in my new home and did a super job. Their follow up service is excellent and rapid if desired. I would use them for all your Heating and Air needs. They haven't been in this business for 35 years because they are doing something wrong. Thanks again!
Ken

AC went out. Did minor diagnosing on my own. Ran out of time to continue. Called in the morning and they had a tech on site within an hour. Half hour after that we were up and running. Thanks Sam with Airmasters!

The tech was great! Fast service fair price! Will only use Airmasters for everything we need! 👍

This is the Swiney’s. We have been working with wade and Shaylee, they both have bent over backward to get parts for us, and make this a good experience. I would highly recommend this company for any of my friends and family. We will always use Air masters in Cleburne. Thank you for all of your help. Randy and Debbie

Wade and his team were great ! Very knowledgeable and very respectful while on the job. Always cleaned up after their work and really did a great job. Looking forward to a long relationship with their company.

I have decided to stay with Airmasters for my air conditioning services. I have tried several different companies for repairs and maintenance, I was extremely unsatisfied with the service, quality, and knowledge with other companies. Well our air conditioner went out called Airmasters and my husband and I were extremely happy with their air technician I would highly recommend Hunter he went straight to the issue and got it done he worked fast looked like he really knew what he was doing he was knowledgeable explaining like if had been doing this for years he was straight and to the point was a kind person and respectful. I say respectful because I had another A/C company come out and that person walked all around my house through the kitchen living room leaned on my counter for awhile he was doing something to a capacitor and the other companies that have came out never went up to the attic They stay inside mostly I mean I understand it’s hot or in the back of their trucks doing I don’t know what for several minutes then place the new stuff in and charge over a thousand dollars.
Hunter was professional got it done gave us the price for the repairs that was under the prices we have paid before and went to his next job. I highly recommend Airmasters from Burleson and their air tech Hunter Tolive!