HVAC reviews in Converse, Texas
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Excellent customer service! Very nice people. Richard is very professional and very knowledgeable on what he does. You will not regret calling them with any HVAC issue. They can even accommodate you same day if you have emergency issue. Highly recommended!
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We could not have asked for more from the Cool Texas Air team! Richard was very professional, knowledgeable and most importantly he got the job done. The quote provided was fair and honest, I would highly recommend!
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Cool Texas Air... Wow, what company! Let me first start of by saying I'm not big on leaving reviews. But after having this company service my 20 year old A/C unit for the last few years and eventually replacing it with a new one, let me tell you... This was easy for me.
Everyone knows how critical air-conditioning (now heat due to Snow-vid) is in South Texas. Richard and Jessica understand that and they ensure their customers are taken care of during those critical times.
As I stated earlier, I had my entire A/C system replaced. They check every box and then some on qualities one would expect from a company you can rely on.
1)They provided different price point options
2)They were honest
3)They never tried to pressure me into purchasing something that I didn't need
4)Their pricing was more than reasonable
5)They also ensured I was aware of potential rebates and tax credits
On the day of the install, Richard and his crew showed up on time, kept me informed on what they were doing, were very respectful of my home, and did not leave unti the job was done andl I was completely satisfied.
My new system is working great and I'm super happy with the product, professional install and customer service.
By far the best A/C & Heating company I've come across (that says a lot). Believe the reviews people. This company truly cares about their customers and treats them like family! -
I’m so happy I chose this AC company! Finding a reliable trustworthy AC company can be hard, however I was so pleased with the service provided by this company. Not only did they respond to my call promptly but their prices were by far the most affordable of all the companies that I called. I highly recommend Cool Texas Air not only for their great service but the prices can’t be beat.
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I had an air issue.. i had three different people come out with three different responses. Cool Texas Air came out last minute and saved my life. Within a few minutes, a leak was detected and they repaired it. I recommend them to anyone needing their air serviced. Richard and Jessica were prompt, professional, and gave amazkng service. Thank you so much for saving my air without breaking my pocket. Call them, they make weekebd calls.
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Through a house renovation I met the incredible team of Cool Texas Air. They were with me every step of the way, Jessica and Richard made sure I was taken care of. They offered the best service I have ever had with an AC company. I will be working with strictly them on all my air conditioning needs.
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Richard was awesome! We had a difficult situation and he took charge and fixed all the issues. He went well beyond what was asked. He was prompt, professional and did a fantastic job! I highly recommend Cool Air Texas!
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Cool Texas Air has installed and repaired AC units in my last 5 remodeled houses and they have treated me professionally and provided great value for their services. All their techs are very professional and knowledgeable and do not leave a mess when they are done with their work. I plan to use them for all my upcoming projects.
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The owner Kevin was very professional, honest and kind. His Tech Mike was awesome, fast service and even put shoe covers on without me asking. I will be using Cool Texas Air in the future. Highy recommend them!
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My AC stopped blowing cool air the night before, so I called around to other places--the earliest they would be able to swing by is by the afternoon. This summer heat being crazy hot, having to wait additional hours for a technician to come over was becoming unbearable. Happily, Kevin answered at 8 am sharp and said they'd have someone right over to take a look at my issue first thing. Twelve minutes later, Mike and another technician arrived and took a look at the issue. In all, everything took approx 30 minutes (thank GOD!!). They were very friendly and polite. Obviously, the worst case scenario is having to replace the whole unit (ours will need that eventually anyways), but I found their prices very reasonable and would definitely use their services again the future. Thank you! Note: This isn't a paid review and I didn't get a discount for this post.
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By far the worst service EVER! They bill you before coming out for AC/Filter servicing. Brandy will never ever return your call. Technicians don’t ring the bell they walk up to the door just to say they came by. Luckily I’ve got it on door cam. Save your money go with a company that has business integrity! Hopefully this review will make them return calls but I doubt it they are crooks just like the Realty company that owns them.
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Same day service! They’ve serviced my home twice with perfection. Fair pricing! Absolute professionalism from the phone call to the service. I have them stored in my ‘favorites’ file in my phone so I don’t loose the number. Oh, and my mom referred me to them because they were so good to her in her home.
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Richard and his wife Jessica went way above and beyond to make sure my wife and I were happy. He was fast, professional, and extremely competitively priced. I would recommend this company to anyone needing HVAC service. We will definitely recommend them at every opportunity in the future.
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I found Cool Texas Air on the Nextdoor app and I'm glad I did. I was able to get on their schedule quickly. The price was reasonable and Richard had the parts needed to repair my AC right away. I will be recommending them to friends and family and calling them for my AC service in the future.
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I've had the pleasure of meeting Richard, Cool Texas Air, in 2018 when my AC unit stopped working last summer during 100 degree heat. I couldn't get any other Company to come out that night. Richard came out at 10:30 pm and within 1 hour repaired my unit. He also provided other services to ensure that my unit will continue to operate efficiently. I'm very pleased with the service and have established regular scheduled service visits. I've also recommended CTA to family, friends and neighbors.
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This team is absolutely amazing! Mr. Kevin Clark was responsive and so very polite. His team came to my home when my AC wouldn’t work during the recent heat spike. I would recommend this team of technicians to any and everyone who needs any services.
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A friend of ours
Works here called her on a Saturday because we had issues with our A/C she called her boss & the boss got in touch with his weekend tech it took only about 1 1/2 hours & the tech was out here working on our unit. He was knowledgeable about working on units he was professional & did a great job trying to help, fixed the issue & we were very pleased with Cool Texas Air we recommend them for your repairs. -
I love this company, we’ve been using them since we moved to converse and we are beyond happy with our luck in finding them. Richard is so cordial, he explained every step, and worked fast and efficiently. The best part is that they accommodate to mine and my husbands schedule, working after business hours just for our convenience, if I could rate more stars then I would, they are just that good.
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Great Service!! Cool Texas Air has friendly technicians and great customer service. Our A/C problem was acknowledged, parts were needed and our A/C was fixed in a timely manner. They are our go-to A/C company and will definitely recommend them to friends and family.
Thank you -
Been using Cool Texas Air for 5 years now and they always come through. Very professional and knowledgeable to their trade. Highly efficient and communicative on arrival times. Can surely rely on them to get the job done properly and provide you peace of mind. Highly recommend.
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Great service and customer service. Just wanted to add since my last review. If I could give this company a 10 I would. They have been so reliable. We have had 2 problems since buying the house. Cool Texas Air has stepped up both times and got our system up and running. Thank you