Reviews of local pros in Converse, Texas

I highly recommend these professional plumbers. Colton is skilled and you can tell he cares about doing a great job.
They completely redid our plumbing in our pier and beam home. They spent over 12 hours non stop getting it done.
Very friendly and down to earth too. On top of that they were less than many other quotes!

Colton is honest and does great work at a fair price. He has completed numerous plumbing jobs for me and my family as well and recently replaced my water softener Always professional and knowledgeable, I would recommend him for any of your plumbing needs.

Excellent work and reasonable price!
Thank you, Colton for quickly assessing the problem and talking me through possible solutions. Colton and Luis replaced my old root clogged sewer line in a few days. Also, I'm writing this review 3 months later and everything is working great. My family and I will be using them in the future.

I used Andrew for my plumbing in Phoenix for my water leaking toliet that came up. I was concerned and it was an emergancy. I called Andrew at Griffin&Sons and he came same day to fix it so happy.

Griffin&Sons Plumbing LLC provided outstanding service and covered all my plumbing needs. My family and I were displaced for 2 weeks after a major leak (25,000+ gallons) was discovered in our main water supply line. Mr. Griffin very professional and detailed. He provided all required documentation and permits to do the repair, per the State of Texas pluming board. Mr. Griffin accurately located the leak and successfully repair the leak in less than 3 hours. The city inspector signed off and pass the inspection with no issues. I highly recommend Griffin&Sons Plumbing LLC for anyone who is in need of plumbing.

Trabajo mal hecho, muy mala atención y muy poco profesional

Bad service and made my dad move the washer cause he said he couldn't move it cause he can get hurt..and the end of the service washer didnt even work properly..

They gave me an appointment between 12 and 5 called me at 11:20 I did not answer so they canceled my appointment twice this way and when I called Shantel was not very helpful 🤯

Called to make an appointment and technician came out same day. He was fast, friendly and knowledgeable. Would recommend.

Mr Fernando has done work for us on my washer fridge and I just reached out for another repair I'm surprised by the reviews I just saw I have always had quality service by Mr. Fernando.

Fridge still not working after he checked it out.. said #s from.whatever scan he did looked good but freezer won't drop below 20 and fridge at 50.. that's not normal!

They cancelled my appointment 19 minutes after calling to confirm appointment. I was home, just missed the first call. The appointment windows are huge (between 12 - 5 PM.) Hadn't had someone cancel the appointment without trying the residence before.

They've been out to our house 4 times since November and still cannot figure out why our washer is leaking. Every girl in the office I have dealt with is very rude and will not even let us know where we are "in line" for the appt, they will only give 4 hour windows.

Horrible never got my washer fixed they would just come and check it and say it’s unbalance, but it was really the transmission that was broken that somebody else had to come and look. They didn’t even send a renewal letter because they know that they’re trash.

The first tech that came out took one look at the fridge at some liquid in the collection tray and said it was a leak and he could not fix it. Had to wait 3 days for the more experienced tech to come out He said it was not a leak and found the real issue. Unfortunately he had to order parts. That took a week and then he did not show up at his promised time for his appointment. This company does not care about their customers. Would not recommend and wish I had another choice but this is who my fridge manufacture forced me to use.

Please be smart and read these other reviews. Keep looking elsewhere Unprofessional office staff. Unforgiving after you have adjusted your schedule! customer service is not important to the owners. The only good thing I have to say is the technician who came out to my residence was the complete opposite of what I had countered with the front office. I had to take the day off to accommodate their schedules. They over book their technicians. Not courteous to Front Line Workers during COVID who need their appointments the first time they are made.

Don’t deal with this company . Very rude and unprofessional. I called let a message for the owner to call us so we can let him know how rude Fernando was to us. He never did. We waiting home all day for them to show up and they never did. You are suppose to answer your phone when they call. If you don’t they won’t come to your house. If LOWES is making appt with this company to fix your appliance. Have them send you to another company!!

Called on one day, got an appointment for next day. They showed promptly and diagnosed problem. Since problem was not urgent, they promised a call back with prices for the 2 required parts and labor. They called Monday and gave us a quote which we accepted. Came Tuesday and completed the work, adjusting the bill down $50 because it took less time than they estimated in quote. Repairman wore shoe covers and mask; and cleaned everything he touched and some things he didn’t. Will definitely use again when needed and will highly recommend to others.

If you need an appliance repaired, DO NOT take it to this location. Do yourself a favor and keep looking for a business with better reviews because the reviews here are valid. Customer service is poor, business ethics is poor, and they are definitely NOT a reputable business that Scotsman should be recommending on their website. The service we requested this business to perform was not the service we received. In fact, we were overcharged for materials and labor is questionable. We requested the unit to be cleaned, replacement of the unit feet, and asked them to throw in a new scooper that fits in the holder.
They descaled the unit, hooked it up to their bathroom sink water supply that is hard water next to the toilet. The unit looked filthier than when we dropped it off, any hard water buildup on the inside of the unit looked the same if not worse than when we dropped it off for cleaning. Parts and cleaning solution that cost a few bucks on amazon were ridiculously marked up. It took them 2 1/2 weeks to replace two parts that could have been done at another Scotsman location in San Marcos within an hour. It would have been worth the drive. Furthermore, if you pay nearly $500, wouldn't you want your unit to look better than when you dropped it off? That did not happen, and unfortunately, the parts we really wanted replace were not provided. They had their personal ice scooper in the unit and it was clear they were using it. What was even more disturbing, was that they refused to give us the unit until we paid for their services even though the office staff couldn't provide us with an invoice.
The technician told the office staff not to release the machine to us until we provided payment. We were not going to pay for "services" blindly. In short, we paid what they demanded and urge others NEVER to use this business unless you want to get ripped off. We also contacted Scotsman so they are aware of their business practices. This business DOES NOT deserve one star.

My husband and I had an outdoor kitchen built. Within a year, the refrigerator door sensor was consistently beeping although the door was shut properly. We called the kitchen design company and they contacted the fridge manufacture. Caltex was sent by the manufacturer (Marvel) to repair an outdoor refrigerator. After numerous attempts to schedule a service call, the appointment was made and a technician arrived to make the repair. The refrigerator was malfunctioning again by the end of the day. When I contacted them, they suggested the rubber seal on the door was dirty and refused to come back. I went back through the installer and Marvel again had Caltex contact us to make the repair. Again, their scheduler did a very poor job. When we finally agreed to a date and time, they didn't arrive. I called to complain and the "manager" refused to let me speak with the owner, refused to give me her name, and then hung up on me and would not answer when I called back. This is certainly not a reflection on Marvel or the outdoor kitchen designer we used. It is a reflection of incompetence and poor customer service on the part of Caltex. I wonder if the owner(s) are aware of what their employees are doing to the business' reputation.

Greetings to all who find this,
Do yourself a favor, STAY AWAY FROM THIS BUSINESS!!!
I have a leaking refrigerator, purchased from Home Depot. So the malfunctioning ice maker dripped down the front of the refrigerator causing surface damage to the left french door and water/ice chute. Cal-Tex came out, assessed the problem and "fixed it". A week later it started pouring water again, "Not Fixed." The young man that came out was the same to respond to the second service call. It was then that he agreed the door was damaged and needed to be replaced. Following so far?
- defective ice maker unit
- caused damage to my refrigerator door
So it's come to this, the door was denied. According to Home Depot, it wasn't added as additional damage. Cal-Tex just asked for one, called it replacement due to some kind of damage, that isn't covered anyway. Unbelievable! So I've wasted hours of my time explaining the situation to Home Depot. Finally it has been accepted as covered.
Summation- Cal-Tex has some MAJOR ISSUES!!!
1. You HAVE to do a better job ordering parts for your customers.
2. Who ever the lady is in your office that answers the phone.... Oh My God! You seriously need to find someone else to deal with your customers. And I am not the only one... Read your reviews... She is pretty bad on many fronts.
3. I really liked your tech (the young man that came out to my house). And I found him very knowledgeable. The problem is at your front end and delivery of the product. I'm going to assume that she probably orders your parts too. It would make sense, weakest link and all.
Anyway, moving on...