Reviews of local pros in Converse, Texas

4.7 based on 962 reviews Back to the listing
    1

    I bought a generac from them . their salesperson quit . i have attempted via email and phone calls to get service multiple times with not result. the generator doesn't work when the power fails. BUYER BEWARE

    5

    Great experience from end to end with IES. We met with 4 companies and decided to go with IES due to the price and service. They didn’t try to add in a bunch of unneeded extras to drive up the price. They were flexible and did the extra work to ensure we got what we needed. It has been about 9 months and the system has been worry free. Thanks guys!

    1

    I started this project a little under a year ago. I was sold on how long the sales person said this company had been in business and how “reputable” they were. I’m now stuck with solar panels on my house that don’t produce electricity because they seem to have an issue coming out and inspecting my house with the city. Now that I’m 60 days after installation my loan is due. Since the panels do not work I’m now stuck paying the solar panel bill AND my normal electric bill. DO NOT DO BUSINESS WITH I.E.S. THEY TOOK MY MONEY AND WILL NOT FINISH THE JOB IVE BEEN GETTING THE SAME RUN AROUND FOR 60 days AGAIN DO NOT DO BUISNESS WITH IES WORST MISTAKE IVE EVER MADE.

    5

    I met with 4 solar companies before I sat down with IES Texas Solar. They listened more to what we needed than any other company. They were also much more knowledgeable about the process. The install process was faster and easier than all other companies outlined. I highly recommend IES Texas Solar!

    1

    I didn't realize I had an issue with my panels but when I logged on to the home monitoring page, it appears my panels have not been working since the end of April. My CPS energy bill confirmed that. My husband did numerous resets after a storm at the end of April and we thought it was fixed. IES told me that they signed me up for email alerts when my panels were down however I have never received an alert and trust me these panels seem to have frequent issues. Here I am on Saturday evening and I called the "on-call" number and of course nobody answered. No surprise there!!! Very disappointed!!!!

    5

    Brandon was able to solve our utility bill needs and our extreme high cost of electricity with the solar system. After getting several estimates we found IES to have the cleanest looking installation available in that they do not have exposed conduit running all over the roof like some of our neighbors. Pricing was consistent with other companies service was better than others

    5

    IES Solar is excellent! They were quick to respond to any of my questions and there was no pressure the entire time. They had the best price for quality panels out of all the solar companies that I spoke with, and they are very straightforward and honest throughout the process. If you are looking for quality and knowledgeable associates at a great price, I would highly recommend!

    5

    After comparing IES with other two installers, I selected IES because their flexibility and assistance to design a system where all its components have a 25-year warranty. Also, because of their competitive price and very good customer service. Thus far I am happy with the performance of my new PV system.

    5

    IES Texas Solar made it very easy to get my panels and to get them up and running. Mostly I just answered a few emails, they did everything else. Our panels are working perfectly and I love the notices I get about our usage. This has been a great experience from beginning to end.

    5

    Brandon our rep was great during the initial meeting and has been 100% on any text or email during the entire process. Brandon just came and completed our final brief on how the computer system works and helped load the phone apps. The installation team was very friendly/professional and explained any concerns we had. We highly recommend IES to our friends.

    5

    The installation of my 4.95 kW system was seamless and free of any hassles or problems. From my initial consultation through commissioning, every step was handled professionally and in a timely manner. The install crew worked quickly and left the worksite clean and free of debris. I interviewed four installers; IES earned my business with their no-nonsense, straightforward, friendly, and respectful approach.

    5

    I originally contacted another solar provider to get solar panels installed on my roof. My plan was to use the 1st company for my project. I only contacted IES as a double check of my original decision. As it turned out, IES showed me a better plan for my house. So far, it was a very good decision. I waited to review IES until after I received my 1st CPS bill. My target savings was 80%. Every month will be different. But, my 1st month's savings was just under 83%. I couldn't be any happier with the entire process including after installation support and actually achieving my target energy savings. I absolutely love it when a plan turns out even better than expected!. Now several months later, I switched wifi providers. As a result, my Envoy Internet reporting app needed to be connected to my new router. Judy from IES came to my home and after some consulting with "Envoy central" was able to get the Envoy box to connect to the new wifi. She took the time to come to my home saving me the cost of a technician visit. Great job & thanks again!

    5

    Such a great company! They had installed the solar on the roof of the house we moved into and helped us with our metering issues at NO COST! Even though we weren’t the purchasers.

    So of course when we moved and put up our own, we had to use them. Did not disappoint. Super professional, responsive, and installed a great product.

    Definitely call them if you are looking to install solar panels.

    5

    Michael with IES Texas Solar is the best to work with!! He is so helpful and explained everything! Was very patient and took his time with no sales pressure and kept us updated frequently. Would 10/10 recommend. (Tell them Mark Guzman sent you!)

    5

    IES did a great job installing our solar panels. Communication was good and will be doing more business with them in the future. Their App is a good tool to review your solar production.

    5

    We had a great experience with our sales person (Dan Weier). The whole process was really easy and Dan follow up with us all the time.

    I did a deep research on solar panels and I had a lot of different quotes (Maybe 10+ different companies). I financed my system and IES found one of the best rates for solar panels.

    IES took care of all the paper work with my HOA and my electric company (PEC), this took some time for all the approvals. Installation was fast (one day) and the people that did the job responded all my questions . They even helped me with some changes in my panel for my Volt.

    I will recommend to take a look to IES since it is a really good company that help me with my endeavor to put solar power in my home.

    5

    I purchased my Solar panels from IES in May 2015, since then I've had no problems with the system. I do have a ZigBee monitoring device which allows me to monitor the system production. The only delay in service I had was a few months ago when my inverter needed a firmware upgrade, the firmware push took several emails to IES who had to reach out to the manufacturer to get it pushed.
    Two years ago we had a hail storm. To my surprise I received a call from IES to ensure my system was not damaged, i hadn't even realized there was an issue but i did have a panel that was damaged (the Solaredge app showed panels not performing) and they came out, did inspection and took pictures of damage. I did have to pay for a new panel but it's wasn't too expensive and my system was back at peak performance.
    Just recently I noticed a leak on my covered porch, I called IES to have solar panels removed for roof repair, David Nieto and Brain Ayala arrived and evaluated the roof and bracket area to find it wasn't sealed very well. they resealed the area and so far all is well.
    David and Brian are absolutely great, they are professional and courteous and thorough.

    5

    Just completed my install of my solar system. Couldn’t have asked for a smoother experience. Price was great and service was awesome. If you’re interested in getting Solar Power, call Michael Downing with IES solar. He will take great care of your solar needs.

    5

    IES was one of two companies I found that was really knowledgeable and experienced with solar power and how it would work with my home. The panels they use were higher rated and more efficient, meaning I'd need fewer panels and could minimize the impact on the appearance of my home. They didn't pressure me and were readily available and willing to answer any and all questions and they came back for follow-up questions and concerns. And I did tons of research and had LOTS of questions. The install process was perfectly smooth and efficient and they cooperated with my schedule 100%. I'd whole-heartedly recommend this company.

    5

    IES Solar was great from start to finish. No question went unanswered. Design, financing, and installation all went smoothly. The design team even worked around some challenging constraints to meet our requirements. I'd definitely use IES again.

    It's been a few months and the system has been great. We did have one minor problem and the IES Team was on it an a heartbeat. The Enlighten App is a game changer for identifying problems. I'm still very impressed with the IES team!

    5

    My electric bill was averaging about $253 a month. With the local Electric Company raising rates, my average would jump to $282 a month. And with rate increases for the next several years being announced, it was a no-brainer I had to seriously look into getting solar. My daughter and son-in-law had already installed solar on their house and went with IES. I had contacted 5 different solar companies and only 3 responded. Had the usual meet and greet at my house and was given a lot of information that I had to absorb. In my opinion, IES had the best presentation and everything was explained to my satisfaction. So, I decided to go with IES. I was told that the install date would be decided when the crews would be available for install. Since I was in no hurry, I was fine with that. It gave me time to look over everything again and decide if I should reconsider my options. I was given an install date and the crew showed up around 8:30am, and 35 panels with electrical/solar equipment was installed, up and running my 1:30pm. Since it was a very sunny day, the electrical tech told me to look at the solar meter and then look at my house meter. Solar meter was showing the wattage being generated. Looked at my meter and it was running backwards!! EXCELLENT! This is the main reason I went solar. To get my meter to run backwards. Granted the local electrical company pays pennies to any electricity given to the grid, at least I was not using their electricity to power my house. IES did an excellent job installing my solar system. The salesman answered all my questions and concerns. I'm a happy camper. The solar system was already showing what it can do. Already had no electrical bill for the month of February. March was only $39.40 (7 sunny days, 13 days partial sun and 11 days of rain.) The summer months are coming up and with the sun being out the majority of the time during the spring and summer, my panels will be generating plenty of power for my house. At night, I use the city power. But the power that the solar panels make, offset the power I use at night. 35 panels is only suppose to cover 85% of my electrical bill, according to the IES enginneer. If I'm lucky, it just might cover a whole lot more than 85%. If you're concerned with the costs, IES can explain everything to you before you make a decision. But don't wait too long. The Federal Tax credit will be going down for the next several years. IES can explain that too. Go with IES, you won't regret it. Tell them I sent you.