Reviews of local pros in Converse, Texas
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There are so many good things to say about Texas Air Repair. Our original equipment finally gave out, but the team came and had a new system installed the following day. They worked very hard in these hot temperatures to get our new system up and running. Very polite and professional team, they walked us thru all the steps during the install. The duct cleaning at the end was a great service to help keep the air in the house clean. They did an amazing job and we thank them for the job well done.
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I called Texas Air Repair based solely on their Yelp and Google reviews. I asked if they could do an inspection the next day without my even being there. Albert came out to do a buyer's inspection of the A/C and found that the unit was in bad shape and needed replacing. I was able to make a deal with the seller to pay for that. Thank you, Albert for your careful look at the A/C, your honesty and great customer service.
Robert and Carlos came out after close of escrow to replace the unit, inside and out. They are nice guys and good workers. It took a while, but when they were done I had a well-installed, up to date A/C that blows good cold air. And a cool new digital thermostat!
I recommend Texas Air Repair without hesitation -
I can't say enough good things about my experience with Texas Air Repair. My A/C Froze up on a Friday night. I was searching for assistance at 10:30 p.m. I was contacted back within 10 minutes and was able to get someone lined up for 8 a.m. the next day. Preston came out and checked everything out and sure enough my coil was toast. Since the coil was frozen, he couldn't do a thorough check of the whole system. Unfortunately, all of the install crews were booked for the day, so Preston and Henry (The owner) were going to come by that afternoon and replace the coil themselves. Preston arrived ahead of Henry and went ahead and started to do a full check on the system and sure enough my compressor was shot. Preston lined up everything for the next day (Sunday) to replace my unit and coil. Henry shows up in the morning with the install crew not far behind and they got everything replaced in just a few hours. The crew was very polite and efficient. Henry came back a few hours and checked the pressure levels himself, made sure he had the correct serial numbers for registration, and made sure I was satisfied with everything. My house is now cool and everything is working great. I even got a call from Preston the day after the install to make sure everything went well. This is the absolute best experience I've ever had with an A/C company. They have gained a lifetime customer.
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Best ac repair company I have ever encountered. I guess I should said best ac repair person I have ever encountered. I have been using Texas Air Repair for about three years. I had a horrible experience with the company that installed the ac, only two years prior. Texas Air Repair sent out Marcus. That was truly my lucky day. He assessed the problem, which was very minor. The other company said my coils needed cleaning. Marcus took a photo, to show me the coils were very clean. He saved me $500-$600. He is very thorough with his work. The company is very lucky to have such a honest employee. The other techs they have might be almost as good as Marcus, but I'll never know. I make it a point to say, I only want Marcus. Thanks to the owner for hiring the best.
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My house has a single HVAC unit and we were unable to effectively cool both bottom and top parts of the home this summer and had certain hot zones. I spoke with three different companies and decided to go with Henry and Texas Air Repair. The first two companies stated I needed a complete new install (which was probably reasonable), but weren't great with follow up or explaining the issues or potential options. Henry gave me multiple options after a thorough look at the unit and setup, explaining in depth what he thought could be improved and how to execute the plan.
We decided on rerouting our current system based on his recommendations and we have had great results. On top of his knowledge, he was really diligent and patient with working on our needs and goals. I spent about 3-4 weeks researching all different options/companies and staying in touch. Overall, great experience and I highly recommend his team for any job you may have, big or small. Once we decided on proceeding, things moved quick. His crew was also very professional and polite. Cleaned up after they were done (vacuumed etc). He also checked up on us frequently after to make sure things continued to go as planned.
Great, great experience from beginning to end! Will recommend him to family and friends in the area. -
I've had these guys come out about four or five times in about 10 years. Always great service.
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They were super helpful and patient. Knew how to explain everything I asked about. They constantly check in on you and want to help.
I actually ended up needing a full new system and they were able to schedule it to my preference. Also went over in detail all of his recommendations and never pressured us. They showed up and knocked it out before I got back from work!
Would def recommend! -
My AC compressor blew a coil on 6/16 and I needed it fixed quick. I spent that entire evening and the next day just trying to find people who had availability. I only managed to find 3 companies who could get me quotes for next day work, and I’m glad one of them was from Henry and his team. Their price was the lowest of anybody I spoke with, but the big difference up front was their will to help me and my family. These guys came out in the middle of the night on 6/17, just hours after I spoke with Henry, to install a new compressor unit. For the high quality Bosch unit I got, same day installation, and all the follow-up, their price was excellent.
Henry, the owner, came back to my house three separate times after that day to make sure my system was working properly. He followed up with me every day. I always got a call when he was on his way. There were some minor adjustments to make and he got it all done for me, without charging me, or pushing me to buy something I didn’t need.
In home services, especially HVAC, it’s very difficult to find people you can trust-whether it’s the price, the quality of work, or the customer service/follow-up. This company has earned my trust and I will be a returning customer. Henry is an honest family man. He cares about his customers. Give him a call if you need anything HVAC related done in your home. -
My A/C went out on Monday afternoon 4 pm I called the company that installed it 8 years ago. The soonest they could come would be Tuesday late afternoon. Got on Yelp and found Texas Air Repair. Call them and was told they could get out between 5&9 pm. Christian arrived around 8 pm. He identified the problem was with the inside blower was not coming on. He bypassed the control board with one of his tools and got us up and running for the night. Her returned on the next day with the replacement control board and got the system back working properly. The didn't over charge for the late night service call. Will use them again for my preventative services. Thank you
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I woke up with my A/C not working and started calling different companies that may be able to come out and take a look. Immediately Texas Air Repair answered their phone and were able to get someone out to me the same day. Henry and his son Bentley were able to come out just a couple hours after scheduling an appointment. Henry is the owner of the company and was very friendly from the moment they showed up. With his knowledge and expertise of A/C systems he was able to get mine back up and running in no time at all! Henry was helpful and honest about my A/C situation, and I will definitely be giving Texas Air Repair a call any time I need something done.
Good work is not always hard to find! -
Was having issues with my AC and gave them a call. They were able to get someone out to my house quickly. Luis came out and was very knowledgeable. He was able to fix the issue quickly.
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Our unit started experiencing issues on a Monday afternoon. By Monday night (around 10 PM), the problem was assessed and the crew determined that the blower had gone out. Keep in mind, I had called around and no other company could have someone there that same day. The only reason it was not repaired evening was because of a part they did not have immediately with them, which is understandable. The next day, once the part was in hand, Christian (the HVAC technician) came and resolved the issue with the blower. Christian was respectful and professional and was very helpful in his explanations on preventative care for the unit. I was very pleased with the overall interaction with Texas Air Repair and highly recommend them.
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I have been using Texas Air Repair for 20 years. Henry and his team are the best. I recently had a situation with a blocked air duct and they made return trips and worked diligently until they found the blockage and immediately fixed it. Texas Air Repair is Responsive and Honest. I appreciate their flexibility and persistence in resolving my HVAC problem.
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They came out the same day I called and their services are awesome. They even gave me a military discount. Very helpful and cost efficient.
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As a potential client I am frustrated and disappointed with this company. I requested a quote for my
ac/ducts/heater. After the technician came in my home, asked a few question and I explained my circumstances for requesting the quote I was immediately given excuses. Main concern from them was how I would pay, no quote until they had that answer. Cash or financing…what difference does this actually make? Give me a quote for cash price and one for financing price. This is logical. Instead the tech says to call dispatch to talk with them. 3 calls and still no response. Bad form, not what I expected from this company at all. -
Ceasar arrived on time and very was friendly, thorough, and professional. He quickly determined the problem and replaced the inside fan motor. He did not try to sell me an entire new system as another AC repair company did.
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I have been a satisfied and loyal customer of Texas Air Repair for many years. Recently, I had another issue with the unit cooling downstairs. I spoke with Trinity in the early evening and Texas Air Repair sent a technician out the next day. Trinity is always very helpful, knowledgeable and customer focused. We had a different technician coming out than usual and I was hopeful the service would as good as always. Jacob (Jake) was extremely good. He thoroughly explained the issue and repaired it quickly. He also completed the AC Check Up on both units. They have always been very customer focused and competitive. Highly recommend!
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Quick response time, professional service.
I was stunned though that it is ok to confront customers with a lecturing tone for not moving forward with a previous quote months ago, which had nothing to do with the unit in need of a quick repair. If prior engagements are a concern for your company, that in my opinion speaks more about a gap in your pricing model (why not implement contingent pricing or similar?) than about the customer itself. It's a free market after all. Confrontational communication like this is simply not the way to build customer relationships and is an approach our customers in a different industry would never tolerate. I guess AC companies can get away with it. -
Our A/C went down the day before we were heading to the hospital to have our first child. Our home warranty was absolutely useless when it came to any sort of help. A friend of ours recommended these guys, so we called and they had someone here within a couple of hours. They were able to find the issue quickly but I was then told that the part was going to be 3 weeks out from the manufacturer. The next morning I got a call from their owner Henry, telling me that by hell or high water he was going to have my a/c up and running before we returned from the hospital. By him making some real miracles happen and his awesome techs we were able to bring our son home to a cool and comfortable home. In a world where companies only care about their profit, Texas Air Repair proved to me that there are still people out there that genuinely care about their customers. For any of your heating and cooling needs please don’t call anyone else, call Texas Air Repair and have it done the right way the first time. Help support businesses like these because they are extremely few and far between. Thank you Henry!!!!!
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Terrific experience, professional and efficient! Chris did a terrific job with our new AC installation and was very polite!
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Mario C. was my AC tech. He was great, explained everything quickly and easily to understand. The company was also able to do a quick and short notice appointment, so that was very helpful.