Reviews of local pros in Coppell, Texas

This is the second time we have used Flooring and Granite by Silva! I seriously cannot thank them enough for the wonderful work they all put in! I love both my bathrooms, and both are AMAZING! The Masterbath, our most recent project, looks like a spa! They took an outdated and grubby bathroom and made it an absolute delight! I love these guys so much and plan on using them again for my next project! LOVE LOVE LOVE! Seriously, if you are on the fence, make the call it is SO worth it

Had a GREAT experience working with Jo Anne and her team! They installed quartz countertops with a 10” backsplash and windowsills. I was originally going to go with IKEA but then they completely screwed us over. Jo Anne quickly stepped in to save the day and worked with our budget to get us countertops within the week! Very quick, friendly and quality work. Will definitely recommend.

I contracted Jo Anne's company to upgrade the flooring of the entire house with high quality polished "marble-like" porcelain. The new floor looks amazing down to the details. Her team did a very professional job. Everyone that came to the house asks about the floor! They're probably the best in DFW for any kind of tile flooring. In addition, I had them remodeling the master bathroom, 2 guest bathrooms, and the half bath. Everything looks amazing. I also had them doing marble window sill and casing in all windows of the house, and it looks absolutely amazing! Working with Jo Anne was very pleasant, she was very responsive in spite of everyone’s busy schedule. All calls and messages were returned almost immediately. If you need quality work, I highly recommend this company.

I can't say enough positive things about this company and the people in it. First off Jo Anne the owner is just wonderful. She made sure that everything went smoothly from begin to end for the stack stone project in our living room. Her tile expert Salvador was not only fast, but the work he and his assist did turned out fantastic. My wife and I could not be more pleased with the outcome. I would highly recommend them to my friends and relatives for all your granite counter top and tiling needs. Both my wife and I have been in and out of the granite and tile install, sales, and service industry for a combined 30 years. Trust me when I say you will be glad you chose them to do your next project.

I love my granite and especially love my backsplash. I had a look in mind and when Joanne showed me the tiles, the exact one I wanted,but could not find, was there.
I had a wonderful experience w/ the company. The work was excellent, everyone was professional and they do great work. There were a couple of snags ( to be expected w/ anyone) but they were dealt with and fixed immediately. I was always kept in the loop. In fact, Joanne began the installation a few days sooner to accommodate other workers. She even recommended people to put in my vent hood and I was happy w/ that company also. I would highly recommend this company to everyone who appreciates good work!!

Jo Anne has been a pleasure to work with. We have used them for 2 projects so far (bathroom countertops and a kitchen backsplash) and have 2 more projects in the planning stages. She has been a total professional throughout the process. Her installers are top notch and they do very nice quality work. She is very knowledgeable about all things related to home repairs and decorating. She has a very nice way of steering you in the right direction – for example, I thought I wanted carrara marble counter tops in our bathrooms and she explained to me how quartz would be the better choice in our case. That could have been a big waste of money if she wouldn’t have been there to help us. She has been very nice about answering all our questions too. I wouldn’t hesitate for a moment to recommend her to friends.

Joanne/Flooring and Granite By Silva is absolutely a professional company to work with.

My current contractor for remodeling was delaying the work and I had to take some work from them. I reached out to Joanne with a google search and left a VM. Joanne called me back and we agreed one Quartz counter and back splash installation in one call. It was Tuesday and she promised to finish the work by Saturday and they did. And I must say what a fabulous work her team did. I will post the picture when my house remodeling completes.

I was so impressed with her work that I gave her the contract to remodel by three bathrooms (bath tub to shower) and change all the vanities.

I will recommend Flooring and Granite By Silva any day to any one. They are not the cheapest but very reasonable and absolute professional work.

Thanks Joanne.

Alok

Absolutely recommend, we are thrilled with the results, service and expertise of Flooring by Silvia. Don’t hesitate to contact them. Both of our bathrooms look fantastic, the travertine and marble are clean, sealed, caulking removed/replaced and grout repairs too.

Jo Anne and her team were amazing and a lifesaver! They helped renovate my parents' house after water damage from a pipe burst. Jo Anne is super easy to talk to, almost at times reading my mind! She is professional and responds immediately either via texts, email, or phone calls. She helped me work thru the pricing when it comes to working with my insurance company, which I especially needed since it was my first time having to deal with any of this. What I really love about it is the fact that they all work so timely with amazing finishings. I had to get her crew to help me again for some handyman work last minute before a renter is to move in, and she's able to get it done that day! Amazing service, amazing crew! I'm sure we will be asking her and her team for more help in the future!

They did an excellent job replacing both bathroom countertops in our service dept. The owner responded right away to our inquiry, gave us a quote within 24hrs, and had us on the books within a week. She kept in contact throughout the whole experience and everything went exactly as expected. We will definitely use them again for any remodeling needs!

Highly recommend this company for any remodel. Jo Anne listened to my ideas and then made great suggestions. She communicated with me throughout the entire master bath project so that I'd know what next step was going to be. The price for the work was fair and all her contractors were very skilled. The transformation is amazing and the quality is great. I can't say enough about Jo Anne and her company.

JoAnne is an excellent communicator. She kept us in the loop at all times and went above and beyond to help us with our recent kitchen remodel. She put together several design options for us, making it easy for us to make a decision. The quality of the finished work is impeccable. They took their time and did it right. Happy we chose them and will be using their services again soon for fireplace remodel.

Mu husband and I had to get repairs done in our home due to flooding and to say that this company made the process amazingly easy would be an understatement! The work done in our house is nothing short of perfect - high quality through and through. Not only is their work high quality but they way they do business is too. Jo Anne is the epitome of class and professionalism. In the past I have been burned by contractors but I trust Jo Anne and this company implicitly - they are honest and communicative. You will never have to worry because they are 100% professional. I am truly grateful for this company helping restore my home and for making the process so enjoyable. I assure you that you will not be disappointed. HIGHLY RECOMMEND!!

Did an awesome job remodeling kid’s bathroom shower area. Took out the tub, replaced the plumbing and installed tiles from floor to the top. Very professionally done, on time and on budget from start to finish. Every step of the process was executed with perfection and care. Kids love the new shower area. The crew did a good job cleaning up afterwards and I walked back in from a holiday into a new beautiful bathroom. Excellent job and will use the services again in the future and would absolutely recommend to everybody.

Jo Anne and her team was a life saver when another contractor completely dropped the ball and left us 6 months into a renovation and an incomplete kitchen. She was incredibly professional and responded quickly to all communication. She got the remaining part of the job done in just a matter of 2 weeks. Every sub-contractor who worked on our house was courteous and professional as well. Jo Anne and her team even caught things that were done incorrectly the first time and helped us get the kitchen of our dreams. We have no hesitation recommending her and will contact her for any future jobs we decide to do at our house.

Update:
We just had Jo Anne complete a 2nd job for us and had another fantastic experience! She is incredibly easy to work with and gets the job done on time and with very high standards. I also love that she communicates daily about what to expect that day and the days to follow. I never felt like I didn't know what was happening. Our guest bath is beautiful! We look forward to working with Jo Anne and her team on the rest of our bathrooms in the house.

Our master bedroom shower had a shower pan liner leak due to improper installation by a different contractor. That company is no longer in business. My wife met Jo Anne at work and she offered to redo the shower. They had to demolish the old shower and install a new plywood floor because of the water damage. The workers that Jo Anne sent were excellent, especially Salvador. They did an exceptional job. The subcontractor that rehung the shower door even commented that the shower tile was done in an excellent manner, enabling easy installation of glass door. We had scheduling issues with family medical appointments and Jo Anne was able to accommodate us easily. Overall we are very pleased and happy with Flooring and Granite by Silva. We would highly recommend them for your project.

Jo Anne and her team provided exceptional service from start to finish installing our quartz countertops, sinks and faucets in both bathrooms. I was super thankful to have Jo Anne’s expertise to help design the overall look we were going for. Our countertops came out absolutely beautiful and we could not be happier. We look forward to using Flooring and Granite by Silva’s service for future renovations.

Do not use this company. Jo Anne Silva was good up until the point where she had the majority of the money and the porcelain slabs I paid for and then she ghosted me. She tried to have the slabs dumped on my front lawn but her kind workers took them to a safe location. I did not get a phone number from the workers as I was not talking on my phone. Jo Anne will not even give a message to her worker to help me get these slabs which I paid over $1,000 for back.

Jo Anne and her team did a fantastic job with our bathroom remodel and kitchen countertops. Every aspect was handled promptly and professionally. The carpentry, painting, and tile installation were excellent as well. Jo Anne is knowledgeable, trustworthy, and truly cares for her clients. We will be using her again in the future!

Extremely professional, incredibly detailed and amazing ability to organize a project and get in done in a timely manner. Jo Anne did it again!!!! and I couldn't be more pleased with my guest bathroom. Her painter and wall paper installer are exceptional and of course Salvador and Edwardo saved the day by re-installing the plumbing so the the bathroom would be up and running by our up-coming wedding!!! Highly recommend.

After another person dropped out on me unexpectedly, I had less than a month to get a house fixed up in all sorts of ways to get it ready to sell. Joanne and her crew of subcontractors came in and fixed significant plumbing issues, whipped one bathroom into shape, remodeled another, painted cabinets in both baths and the kitchen, put entirely new carpet throughout the house, and more. When a storm hit near the end of all this very complex and busy process, she immediately had a tree guy to trim branches and take away the debris. A deep cleaning finished things off and made the house look great. Through it all she was kind and patient, and found ways for me to save without cutting corners on quality. She walked into my situation through a recommendation from a friend, got right to business, and has done superb work while also being a warm, kind, supportive presence. And all in less than a month when everything else going on around me was quite chaotic. She is a steadying presence, communicates superbly, and employs trustworthy, excellent craftsmen and tradesmen. She has been a blessing in so many ways. It's hard for me to think of how you could find a better person to take you through this process.