Reviews of local pros in Coppell, Texas

This company was so easy to work with and completed the job quickly. The installers were very professional and did the installation perfectly.

I never post reviews, but Jo Anne and team were great to work with from start to finish and deserve 5 stars! Very responsive, competitive pricing, professional crew, and beautiful tile installation. We had two bathroom floors redone and they were in and out in 2 days and the finished product looks fantastic. Highly recommend!

Great experience. We worked through Joanne who was very good - responsive, proactive, approachable, etc. They assisted with a significant repair job in our master bath. The teams involved were all pros - especially the tile guy who does amazing work. Definitely recommend.

We had an issue with our shower that was leaking into our closet! Jo Anne and her team were able to diagnose the problem and work with me to fix the shower without needing to redo the entire thing! They were great to work with and easy to get ahold of. Look forward to working with them again in the future

JoAnne and her great crew did a fantastic job reworking our existing granite countertop to accept an oversized sink. Very smooth process throughout. We are very satisfied and would not hesitate to work with them in the future.

If you are looking for someone to remodel your kitchen counters, I cannot recommend Flooring and Granite by Silva high enough! Jo Anne was so helpful and quick to respond to messages. Eduardo and his crew were professional and did an amazing job. The tear-out and install all happened on the same day and they even cleaned up! I had a part for my sink come in late and it was no problem to have someone come back to install it.

I wish that I could say that I had the same positive experience with JoAnn at Flooring and Granite by Silva (FGS) as others. We hired FGS to replace all of the flooring and interior doors in our house. The project started great, but she ultimately refused to finish our project even though we paid her in full. The problem started when JoAnn promised to fix some issues with our tile that her own workers created. The guy that installed the doors used his saw to cut the doorframes ON TOP OF our new tile floors UNPROTECTED. I immediately brought the situation to JoAnn's attention, and when I asked her if the tiles would be replaced, she said, "Of course. We will take care of it." Before the project began, I asked JoAnn if the doors should be replaced before the flooring was installed, she said, "No, the floors need to be replaced first." I believe that she had the floors installed first because it was more convenient for her schedule, not the best for the project. The worst part of this situation is that she refuses to return our calls, and it appears that she has blocked our phone numbers and blocked us on Facebook, so we cannot communicate with her. My husband even called her from a different phone number, and when he told her that it was him, SHE HUNG UP ON HIM!!!! Unfortunately, before the problems started with her, my husband wrote a four-star review for her, which she pressured us to write. She even gave us a $100 gift card to ZenZero when she asked us to give her a good review on Google. I wonder how many others have been "paid" for a good review. So, I'm left having to pay someone else money to fix the problems that she created. PLEASE DO NOT GET INVOLVED WITH FLOORING AND GRANITE BY SILVA.

I came to know Jo Anne through a friend who had a great experience with her. I am so thankful to God for Jo Anne and her phenomenal team of very skilled workers.
Our kitchen floor needed to be replaced due to a water leak. Jo Anne pointed me in the right direction to the right store and designer and thanks to her team, we have a beautiful floor now. We also had repairs in our hardwood floor in the breakfast nook which she took care of. Also we had to replace the hallway flooring due to the water leak. We told her to reuse the wooden flooring we had removed from the kitchen and she sent a skilled person to get the floor replaced with that wood
All in all so happy with Jo Anne and her team!!!
Update: I contacted Jo Anne again this year to do our guest bath and master bath. I am very pleased with her work. I sent her a sample picture of the guest bath and it came out very good. We changed the tub to a walk in shower that is easily accessible for my FIL who is disabled.
The master bathroom needed a major update and we are very pleased with the thorough and clean work of Jo Anne and her team.
She brings in the best tile guy, plumber to carpenter, electrician. She and her team are phenomenal.

My favorite things about Flooring and Granite by Silvas is they listened to what I wanted give informed advice as to
how to make it work. Their work is extremely detailed and high quality. Even repairs were better than original.

Work done was tear out bathroom built in tub and shower, floor tile, and extend ceiling in shower, retile, install new faucets, reconfigure tub enclosure, replace floor, counters, sinks and lights in addition to repainting entire bathroom.

For kitchen and bar area, they replaced counters installed backsplash, faucets and lights. I am convinced their tile sub is the absolute best there is. Also helped me find the exact Taj Mahal quartzite that I had envisioned-in the midst of everyone in DFW also looking for Taj Mahal.

I highly recommend this company!!!

FGS just completed a granite countertop installation for my home. I had used them before and they did yet another beautiful job in record time. Joann and Ed are the best. They are competitive in price, delivering when they say they will, excellent in follow up, and produce results.

Jo Anne and her crew are absolutely the best. I had a big project: complete renovation of bathrooms, kitchen, hardwood floors. I was nervous--a previous experience with a contractor was disappointing and costly. Jo Anne and her team did an outstanding job correcting issues from an earlier renovation, delivering beautiful results on every aspect of the project, collaborating and managing schedules (even my dog loved them) completing all work on time with the utmost skill and professionalism. My house is an older construction (1939) and they did tremendous work adding new materials where needed, restoring and preserving details unique to my home. I am so grateful for their outstanding work!

Flooring and Granite by Silva did a fantastic job updating our kitchen. Joanne was very hands on and answered all questions. All of the contractors did top notch work. Our countertops have been update with quartz and a subway tile backsplash. We also decided to update the built in dry bar, cabinet area over washer and dryer and repaint patio door. I feel like I’m in a new home. I highly recommend them and will use them for any future upgrades to the house.

JoAnne and her team of amazing sub contractors made our master bath remodel painless!! She was above and beyond in communication, I always received a text of who was coming tomorrow, for what and what time they would arrive. Everyone was so kind and knowledgeable. They were able to be creative and make some great things happen. I have always managed my own jobs in the past, after this experience I will never do that again, Flooring and Granite by Silva will be my first and only call. The bathroom looks absolutely beautiful, call JoAnne today!!

Joanne and her team did an incredible job installing new flooring and baseboards throughout my entire downstairs! From the moment I called, Joanne was responsive and professional—she came out right away, and the work began just three days later. Her crew was efficient and respectful, keeping everything as clean as possible, even during the messy tile demo. I couldn’t be happier with the quality of the work and how beautiful our new floors look! To top it all off, Joanne sent a cleaning crew on the final day to take care of any remaining dust. I’m already looking forward to future renovations and will absolutely be calling Flooring and Granite by Silva again!

Danny, Came quickly and resolved our issue

Always prompt, professional and affordable. They have saved me many times over the years.

They responded quickly and were very professional! Bernard came out before the expected service date and was extremely kind.

If you’re looking for a dependable and knowledgeable plumber, this is the company for you! I cannot recommend Bernard’s plumbing enough!

Excellent service, efficient, and very easy to work with! They will not charge you for something you don't need - I trust them with my plumbing needs.

This is a great company. I’ve used them for several things over the past 5 years. Always prompt, professional, and prices have always been reasonable. The most impressive thing I’ve noticed is the fact that they actually clean up the mess that was made, almost better then it was before they got there. Great people to work with. Will continue to use.

Disrespectful and rude customer service. Requested service regarding a faucet and could not get a firm answer on when an associate would arrive. Waited all day and was informed only when a repairman was on the way. Person entered property without my permission and left. When attempting to follow up on the diagnosis or what a potential course of action was, individual cut me off saying “if you would listen to what I’m saying”... Not a way to speak to customers and unprofessional to enter property without speaking to property owner.