Home Services reviews in Crowley, Texas

4.7 based on 246 reviews Back to the listing
    1

    DO NOT DO BUSINESS WITH. HWA sent out watertex pools for a small leak in a union kit for a Hayward North Star. The technician arrived, spun the cap and told the home warranty company that is was “cosmetic/normal wear and tear” and that we needed a brand new pump. HWA denied the claim. WaterTex then sent us an estimate for $3714.54 a new pump on the side. Back up to them charging us $85 to even come out….. we had to pay that prior. Knowing full well that we didn’t need a new pump since ours was operating fine we contacted OUR OWN company to come out. The tech we hired actually took the skew number and info off the pump to see if he could find a new union kit and he was able to, but stated he wanted to take it apart to make sure the new part was needed. Once our tech got into the pipe itself he found that the O ring had slipped down causing the cap not to tighten. He reseated the O ring, tightened the cap that watertex claimed/reported was stripped……. and the part is no longer leaking and operating fine. When I wrote a review on WaterTex about what had happened a man named JOHN called me back. He then told me that the repair the technician of my own did won’t last….. not sure how he can see the future but apparently he thinks he can….. I became upset when he demanded that the exact part we found off the sku and model number was not the right part and that there is NO WAY in the world anyone could ever get the part needed for this pump. The part we found with 112 in stock, matched the exact sku/model number on the actual pump itself, however JOHN started shouting when I responded that that’s a mute point because that part wasn’t needed anyway that the O ring had to be reseated for the cap to go back on…..

    Bottom line the watertex tech never even looked inside the pipe to see the O ring had slipped down. All he did was spin it and say nope, you need a new pump…..They submitted information to the warranty company so the claim would be denied basically blaming us for stripping a part that can’t be stripped because it has no threads…..then when I asked for the $85 back because I was told something that wasn’t true, he said I was being irrational and told me that there was no way on earth that the repair that was done would last.

    Anyway, save yourself a headache. They work with these warranty companies to see if they can get us to pay for new pumps and thousands of dollars and when we won’t they will call and threaten to sue you for defamation for calling them out on it. Do yourself a favor and click on the lowest one star reviews on Google and read, this is NOT the first time. All we wanted was the $85 back and for them to admit they didn’t even take the time to look at what was wrong before submitting information to the warranty company to get our claim denied. But now we have to go this route and leave a review so other people don’t have to go through it too. Sorry not sorry. Bad business is bad business.

    5

    We hired WaterTex Pools to come examine a faulty piece of equipment, and WaterTex Pools exceeded my expectations. They identified the cause and fixed it at a great price. Then, when a subsequent fault happened with the part they'd fixed (possibly our pool time's fault, not WaterTex's fault), they drove out very promptly and fixed it at no charge, despite me asking what I owed them.

    This is the "gold school" way of doing business, and it's how you earn happy customers for life.

    Thank you for the excellent service, Jason and WaterTex! I truly feel I got more than I paid for!

    2

    My home warranty company sent them out to repair my whirlpool. I only gave two stars because I feel they have great communication, everything else left much to be desired. I feel the technician that came to my home tried to sabotage my claim by giving false information. Then he proceeded to request and take a payment because of a rescheduled time. Good thing I will never have need of them again nor want their services. I wouldn’t recommend them if anyone asked me for a referral.
    Use at your own risk and discretion

    5

    WaterTex Pools is truly elite when it comes to pool repairs. Their knowledge is next level, they’re incredibly kind and professional, and their communication is outstanding from start to finish. You always know exactly what’s going on, what needs to be done, and why. I highly recommend Jason and his team.

    5

    Great communication and flexibility during an ice storm. The work was through a home warranty program that WaterTex handled directly to ensure everything was covered. I had them do additional work as well and pride was taken to make sure it was done and looked right. WaterTex has earned an opportunity for future work as I’m sure their bid would be competitive.

    5

    Overjoyed doesn’t even begin to describe how I am feeling right now. The job that Jimmy did was absolutely amazing.. ok, so story time 🙃
    My family and I recently bought our home in Burleson. Unbeknownst to us the carpets were an absolute mess. The previous owners let their animals pretty much use any of the rooms as bathrooms 🙄
    Jimmy came in, was honest, upfront, gave me multiple options to choose from when choosing how to proceed with cleaning. I wanted the job done right so we had him also do the extensive pet stain removal and O..M..G.. I am absolutely floored at how my carpets look now!! How clean they are, how clean my house smells!! I will be also having them come out in the near future and clean/seal my tile floors and grout. I am so grateful to Amy and Jimmy, for the great services they provide, for being an honest business, for providing quality work. When deciding who to use to restore and or clean your carpets DEFINITELY choose Johnson County Chem-Dry, Carpet and Tile Cleaning.

    5

    Great quality and service every time!

    5

    Very impressed with Piper’s window cleaning! Dillon did an amazing job! He was very thorough, my windows look amazing! I will definitely be a returning customer.

    5

    First time customer of Dillon Piper and I couldn't be more satisfied! Even before his scheduled service, I called him with a minor window emergency: I wanted to take a screen out and I knew the bottom window swung inward to remove the screen so I tried that and the window fell out along with the tracks that it slides up and down on. Dillon rushed right over and got it back together in a jiffy. And he didn't charge for that although I offered to pay for his time. When he came back for the scheduled cleaning (arriving right on time) Dillon did a great job - actually a meticulous job - and without creating any mess. Dillon's window cleaning service is the one I'll be using from now on!

    5

    We are so impressed with Piper's window cleaning. Being a business owner myself I know how important a review can be for a business. Dillon Piper was so professional and such a courteous young gentleman. He was on time to his schedule and definitely exceeded our expectations on the window cleaning. This gentleman is a true professional window cleaner. He made no mess and put everything back where it was in the house around the interior window areas. He is cleaning my mom's windows in a few weeks. I can't say enough about Dillon Piper and his window cleaning business. Definitely a 5 star!

    5

    Shiver’s has great customer service. They are very professional and thorough. I’ve used other services before and was far less satisfied. Also they aren’t shady at all. I feel completely safe leaving them alone at my house.

    3

    Not the variety I was hoping for but convenient.

    5

    We've been using Intergra for a year now and the results have most definitely paid off! This is November and our yard is so green and lush. We normally have Cristian but this time Ricardo took care of our service on a Sunday which was totally unexpected! Thank you so much!

    5

    Cristian did fertilization & weed control on my yard today. Great Job! I like the emails communicating when they will be coming to perform services.

    5

    Cristian is fantastic, we love his energy! Very prompt and empathetic. We appreciate his service, and would absolutely recommend to anyone!

    5

    I recently contracted Integra Lawns to maintain a vacant rental property while I was rehabbing it and acquiring our next tenant. I was very pleased with the condition of the lawn and the organized manner in which I received notification of scheduled lawn care and billings. Nice work. Would use again!

    5

    I have been pleased with my switch to Integra for my lawn fertilization and weed control. I see a significant improvement. I later added lawn mowing services. I highly recommend their services.

    5

    Integra was great, I started using them in October of last year, they are very prompt, they send emails each week letting you know when they are scheduled, and if they need to skip that week, you can request with a quick reply. They are punctual, get everything done very quickly, and I highly recommend them to anyone in the area.

    5

    My family recently moved to Texas from up North in Pennsylvania. Lawn care there is different and the frequency is different too. We were very unsure as to what kind of service we needed and how to take care of some of the responsibilities ourselves. The Integra lawn service representative that we spoke to took her time with talking about the difference between the ground in Texas and in Pennsylvania along with talking about critters and what to expect, how to keep my children safe and more. I am so happy that she took her time with me and that I know I can call anytime or contact by email and get an answer about any questions I have concerning our area and what choices I have to do things to the best of my ability through them and on my own. They are a blessing. Thank you Integra Lawns.

    5

    Communication is top notch, yard is always left looking wonderful, service is always on time, and all for an acceptable price. Would highly recommend!

    5

    I started using Integra Lawns about a month ago because my dad has gotten older and has a few health issues so he's unable to maintain his yard like he wants to. Integra Lawns has been awesome they email and text you with updates and changes and appointments my dads yard has never looked better I definitely recommend them if you are looking for professional quality work.